Customer Manager / Training Lead {169997}
A-Line Staffing is now hiring a Technical Customer Manager – Training Program Lead in Boise, ID or San Jose, CA. The Technical Customer Manager – Training Program Lead would be working for a Fortune 500 technology and semiconductor company and has career growth potential. This would be full time / 40 hours per week. Technical Customer Manager – Training Program Lead Compensation The pay for this position is $36-$45/hr based on experience Benefits are available to full-time employees after 90 days of employment A 401(k) with a company match is available for full-time employees with 1 year of service on our eligibility dates Technical Customer Manager – Training Program Lead Highlights This position is a 6-month contract assignment with potential to extend or be brought on permanently based upon attendance, performance, and business needs The required availability for this position is Monday–Friday during standard business hours Candidates must be comfortable traveling to the Boise, ID or San Jose, CA office as needed (10–20% travel required) Opportunity to support cloud and hyperscale data center technologies within the semiconductor industry Technical Customer Manager – Training Program Lead Responsibilities Define and coordinate training and collateral requirements across Product Lifecycle Management (PLM) milestones Maintain training roadmaps, deliverables, ownership, and project timelines Collaborate cross-functionally with Sales, FAEs, Engineering, Business Units, and technical teams to align training needs Facilitate meetings to confirm responsibilities, priorities, and delivery schedules Assign and track training content and presentation ownership across teams Ensure readiness and completion of training deliverables according to business timelines Integrate training and collateral planning into PLM workflows and operational processes Identify opportunities for process improvement and increased operational efficiency Support technical training initiatives related to cloud, hyperscale, DRAM, LPDRAM, HBM, and memory-based technologies Drive accountability and execution of training initiatives rather than direct content creation Technical Customer Manager – Training Program Lead Requirements 5–10 years of experience in Learning & Development, Instructional Design, Organizational Development, Technical Enablement, or related field Strong project management and organizational skills Experience coordinating cross-functional technical initiatives and training programs Excellent communication and presentation skills Ability to influence and collaborate across multiple teams and organizations Experience working within technical or high-tech environments Familiarity with Product Lifecycle Management (PLM) processes Bachelor’s degree or higher required Attendance is mandatory for the first 90 days Technical Customer Manager – Training Program Lead Preferred Qualifications Semiconductor or related high-tech industry experience strongly preferred Experience supporting server systems, data center infrastructure, cloud technologies, or memory products Background in applications engineering, technical sales, or systems architecture is a plus Experience with enterprise training systems and enablement tools Experience driving technical training initiatives for engineering-focused organizations If you are interested in this Technical Customer Manager – Training Program Lead position, please apply to this posting with Silvana M. with A-Line Staffing. Technical Customer Manager – Training Program Lead Responsibilities Define and coordinate training and collateral requirements across Product Lifecycle Management (PLM) milestones Maintain training roadmaps, deliverables, ownership, and project timelines Collaborate cross-functionally with Sales, FAEs, Engineering, Business Units, and technical teams to align training needs Facilitate meetings to confirm responsibilities, priorities, and delivery schedules Assign and track training content and presentation ownership across teams Ensure readiness and completion of training deliverables according to business timelines Integrate training and collateral planning into PLM workflows and operational processes Identify opportunities for process improvement and increased operational efficiency Support technical training initiatives related to cloud, hyperscale, DRAM, LPDRAM, HBM, and memory-based technologies Drive accountability and execution of training initiatives rather than direct content creation