Senior Vice President of Member Services (57022)

Senior Vice President of Member Services Lead with Purpose. Serve the Community. Elevate the Member Experience. Levo Credit Union is seeking a collaborative and strategic Senior Vice President of Member Services to help lead our continued growth and expand our impact. As a key member of our senior leadership team, this role will guide the strategy and execution of branch operations, lending, and recovery services , ensuring exceptional service while maintaining financially strength and operational efficiency. This is an opportunity to join a community-focused credit union where relationships matter, employees are empowered, and members remain at the center of every decision. Levo is dedicated to improving the financial well-being of our members and strengthening the communities we serve. As a trusted financial partner in Sioux Falls and the surrounding region , we deliver personalized service, innovative solutions, and a culture grounded in integrity, respect, accountability, and service. Our mission to improve lives by providing relevant financial services, building trusted relationships, supporting our communities, and fostering a rewarding workplace for our employees. Reporting to the Executive VP of Strategy and Service, the SVP will lead branch services, virtual banking (service center), consumer and commercial lending, and recovery/collections. This role is critical in delivering a consistent, high quality member experience across all channels, aligning operations with long term growth goals, and strengthening performance, efficiency, and service delivery. The SVP role is essential to lead and collaborate with leaders across key operational areas to elevate member service, growth of the credit union, and ensure financial success. Key Responsibilities Lead enterprise-wide operational strategy , aligning branch services, service center, lending, and recovery with organizational goals Champion a member-first culture across all channels Drive operational excellence through process optimization and workforce strategy Use KPIs to drive performance, profitability, and member outcomes Oversee lending strategy, portfolio performance, and product development Lead recovery and collections strategy to support financial strength Ensure regulatory compliance and alignment of policies and procedures Leverage data, technology, and market insights to guide decisions and identify growth opportunities Oversee budgeting and resource allocation , to support strategic objectives Build and develop high-performing leadership teams Represent the organization through community engagement and partnerships Requirements 8-10 years of progressive leadership experience in credit union, banking, or financial services Strong expertise in lending, recovery efforts, branch operations, and/or member service delivery Proven ability to lead teams and execute strategic initiatives Experience using data and analytics to improve performance Solid understanding of regulatory compliance and risk management Collaborative leadership style with a commitment to community impact Strong communication, relationship-building, and decision-making skills Keywords: Credit Union Executive Jobs, SVP Operations, Banking Leadership Careers, Lending Leadership, Branch Operations Management, Financial Services Executive, Sioux Falls Jobs, Community Banking Careers Salary Description $145,000-$242,000 Annual Salary

Senior Vice President of Member Services (57004)

Senior Vice President of Member Services Lead with Purpose. Serve the Community. Elevate the Member Experience. Levo Credit Union is seeking a collaborative and strategic Senior Vice President of Member Services to help lead our continued growth and expand our impact. As a key member of our senior leadership team, this role will guide the strategy and execution of branch operations, lending, and recovery services , ensuring exceptional service while maintaining financially strength and operational efficiency. This is an opportunity to join a community-focused credit union where relationships matter, employees are empowered, and members remain at the center of every decision. Levo is dedicated to improving the financial well-being of our members and strengthening the communities we serve. As a trusted financial partner in Sioux Falls and the surrounding region , we deliver personalized service, innovative solutions, and a culture grounded in integrity, respect, accountability, and service. Our mission to improve lives by providing relevant financial services, building trusted relationships, supporting our communities, and fostering a rewarding workplace for our employees. Reporting to the Executive VP of Strategy and Service, the SVP will lead branch services, virtual banking (service center), consumer and commercial lending, and recovery/collections. This role is critical in delivering a consistent, high quality member experience across all channels, aligning operations with long term growth goals, and strengthening performance, efficiency, and service delivery. The SVP role is essential to lead and collaborate with leaders across key operational areas to elevate member service, growth of the credit union, and ensure financial success. Key Responsibilities Lead enterprise-wide operational strategy , aligning branch services, service center, lending, and recovery with organizational goals Champion a member-first culture across all channels Drive operational excellence through process optimization and workforce strategy Use KPIs to drive performance, profitability, and member outcomes Oversee lending strategy, portfolio performance, and product development Lead recovery and collections strategy to support financial strength Ensure regulatory compliance and alignment of policies and procedures Leverage data, technology, and market insights to guide decisions and identify growth opportunities Oversee budgeting and resource allocation , to support strategic objectives Build and develop high-performing leadership teams Represent the organization through community engagement and partnerships Requirements 8-10 years of progressive leadership experience in credit union, banking, or financial services Strong expertise in lending, recovery efforts, branch operations, and/or member service delivery Proven ability to lead teams and execute strategic initiatives Experience using data and analytics to improve performance Solid understanding of regulatory compliance and risk management Collaborative leadership style with a commitment to community impact Strong communication, relationship-building, and decision-making skills Keywords: Credit Union Executive Jobs, SVP Operations, Banking Leadership Careers, Lending Leadership, Branch Operations Management, Financial Services Executive, Sioux Falls Jobs, Community Banking Careers Salary Description $145,000-$242,000 Annual Salary

Credit Union SVP - Lending, Branch & Recovery Operations (57103)

Senior Vice President of Member Services Lead with Purpose. Serve the Community. Elevate the Member Experience. Levo Credit Union is seeking a collaborative and strategic Senior Vice President of Member Services to help lead our continued growth and expand our impact. As a key member of our senior leadership team, this role will guide the strategy and execution of branch operations, lending, and recovery services , ensuring exceptional service while maintaining financially strength and operational efficiency. This is an opportunity to join a community-focused credit union where relationships matter, employees are empowered, and members remain at the center of every decision. Levo is dedicated to improving the financial well-being of our members and strengthening the communities we serve. As a trusted financial partner in Sioux Falls and the surrounding region , we deliver personalized service, innovative solutions, and a culture grounded in integrity, respect, accountability, and service. Our mission to improve lives by providing relevant financial services, building trusted relationships, supporting our communities, and fostering a rewarding workplace for our employees. Reporting to the Executive VP of Strategy and Service, the SVP will lead branch services, virtual banking (service center), consumer and commercial lending, and recovery/collections. This role is critical in delivering a consistent, high quality member experience across all channels, aligning operations with long term growth goals, and strengthening performance, efficiency, and service delivery. The SVP role is essential to lead and collaborate with leaders across key operational areas to elevate member service, growth of the credit union, and ensure financial success. Key Responsibilities Lead enterprise-wide operational strategy , aligning branch services, service center, lending, and recovery with organizational goals Champion a member-first culture across all channels Drive operational excellence through process optimization and workforce strategy Use KPIs to drive performance, profitability, and member outcomes Oversee lending strategy, portfolio performance, and product development Lead recovery and collections strategy to support financial strength Ensure regulatory compliance and alignment of policies and procedures Leverage data, technology, and market insights to guide decisions and identify growth opportunities Oversee budgeting and resource allocation , to support strategic objectives Build and develop high-performing leadership teams Represent the organization through community engagement and partnerships Requirements 8-10 years of progressive leadership experience in credit union, banking, or financial services Strong expertise in lending, recovery efforts, branch operations, and/or member service delivery Proven ability to lead teams and execute strategic initiatives Experience using data and analytics to improve performance Solid understanding of regulatory compliance and risk management Collaborative leadership style with a commitment to community impact Strong communication, relationship-building, and decision-making skills Keywords: Credit Union Executive Jobs, SVP Operations, Banking Leadership Careers, Lending Leadership, Branch Operations Management, Financial Services Executive, Sioux Falls Jobs, Community Banking Careers Salary Description $145,000-$242,000 Annual Salary

Senior Vice President of Member Services (57053)

Senior Vice President of Member Services Lead with Purpose. Serve the Community. Elevate the Member Experience. Levo Credit Union is seeking a collaborative and strategic Senior Vice President of Member Services to help lead our continued growth and expand our impact. As a key member of our senior leadership team, this role will guide the strategy and execution of branch operations, lending, and recovery services , ensuring exceptional service while maintaining financially strength and operational efficiency. This is an opportunity to join a community-focused credit union where relationships matter, employees are empowered, and members remain at the center of every decision. Levo is dedicated to improving the financial well-being of our members and strengthening the communities we serve. As a trusted financial partner in Sioux Falls and the surrounding region , we deliver personalized service, innovative solutions, and a culture grounded in integrity, respect, accountability, and service. Our mission to improve lives by providing relevant financial services, building trusted relationships, supporting our communities, and fostering a rewarding workplace for our employees. Reporting to the Executive VP of Strategy and Service, the SVP will lead branch services, virtual banking (service center), consumer and commercial lending, and recovery/collections. This role is critical in delivering a consistent, high quality member experience across all channels, aligning operations with long term growth goals, and strengthening performance, efficiency, and service delivery. The SVP role is essential to lead and collaborate with leaders across key operational areas to elevate member service, growth of the credit union, and ensure financial success. Key Responsibilities Lead enterprise-wide operational strategy , aligning branch services, service center, lending, and recovery with organizational goals Champion a member-first culture across all channels Drive operational excellence through process optimization and workforce strategy Use KPIs to drive performance, profitability, and member outcomes Oversee lending strategy, portfolio performance, and product development Lead recovery and collections strategy to support financial strength Ensure regulatory compliance and alignment of policies and procedures Leverage data, technology, and market insights to guide decisions and identify growth opportunities Oversee budgeting and resource allocation , to support strategic objectives Build and develop high-performing leadership teams Represent the organization through community engagement and partnerships Requirements 8-10 years of progressive leadership experience in credit union, banking, or financial services Strong expertise in lending, recovery efforts, branch operations, and/or member service delivery Proven ability to lead teams and execute strategic initiatives Experience using data and analytics to improve performance Solid understanding of regulatory compliance and risk management Collaborative leadership style with a commitment to community impact Strong communication, relationship-building, and decision-making skills Keywords: Credit Union Executive Jobs, SVP Operations, Banking Leadership Careers, Lending Leadership, Branch Operations Management, Financial Services Executive, Sioux Falls Jobs, Community Banking Careers Salary Description $145,000-$242,000 Annual Salary

Credit Union SVP - Lending, Branch & Recovery Operations (57041)

Senior Vice President of Member Services Lead with Purpose. Serve the Community. Elevate the Member Experience. Levo Credit Union is seeking a collaborative and strategic Senior Vice President of Member Services to help lead our continued growth and expand our impact. As a key member of our senior leadership team, this role will guide the strategy and execution of branch operations, lending, and recovery services , ensuring exceptional service while maintaining financially strength and operational efficiency. This is an opportunity to join a community-focused credit union where relationships matter, employees are empowered, and members remain at the center of every decision. Levo is dedicated to improving the financial well-being of our members and strengthening the communities we serve. As a trusted financial partner in Sioux Falls and the surrounding region , we deliver personalized service, innovative solutions, and a culture grounded in integrity, respect, accountability, and service. Our mission to improve lives by providing relevant financial services, building trusted relationships, supporting our communities, and fostering a rewarding workplace for our employees. Reporting to the Executive VP of Strategy and Service, the SVP will lead branch services, virtual banking (service center), consumer and commercial lending, and recovery/collections. This role is critical in delivering a consistent, high quality member experience across all channels, aligning operations with long term growth goals, and strengthening performance, efficiency, and service delivery. The SVP role is essential to lead and collaborate with leaders across key operational areas to elevate member service, growth of the credit union, and ensure financial success. Key Responsibilities Lead enterprise-wide operational strategy , aligning branch services, service center, lending, and recovery with organizational goals Champion a member-first culture across all channels Drive operational excellence through process optimization and workforce strategy Use KPIs to drive performance, profitability, and member outcomes Oversee lending strategy, portfolio performance, and product development Lead recovery and collections strategy to support financial strength Ensure regulatory compliance and alignment of policies and procedures Leverage data, technology, and market insights to guide decisions and identify growth opportunities Oversee budgeting and resource allocation , to support strategic objectives Build and develop high-performing leadership teams Represent the organization through community engagement and partnerships Requirements 8-10 years of progressive leadership experience in credit union, banking, or financial services Strong expertise in lending, recovery efforts, branch operations, and/or member service delivery Proven ability to lead teams and execute strategic initiatives Experience using data and analytics to improve performance Solid understanding of regulatory compliance and risk management Collaborative leadership style with a commitment to community impact Strong communication, relationship-building, and decision-making skills Keywords: Credit Union Executive Jobs, SVP Operations, Banking Leadership Careers, Lending Leadership, Branch Operations Management, Financial Services Executive, Sioux Falls Jobs, Community Banking Careers Salary Description $145,000-$242,000 Annual Salary

VP Member Services - $145K-$242K, Credit Union (57068)

Senior Vice President of Member Services Lead with Purpose. Serve the Community. Elevate the Member Experience. Levo Credit Union is seeking a collaborative and strategic Senior Vice President of Member Services to help lead our continued growth and expand our impact. As a key member of our senior leadership team, this role will guide the strategy and execution of branch operations, lending, and recovery services , ensuring exceptional service while maintaining financially strength and operational efficiency. This is an opportunity to join a community-focused credit union where relationships matter, employees are empowered, and members remain at the center of every decision. Levo is dedicated to improving the financial well-being of our members and strengthening the communities we serve. As a trusted financial partner in Sioux Falls and the surrounding region , we deliver personalized service, innovative solutions, and a culture grounded in integrity, respect, accountability, and service. Our mission to improve lives by providing relevant financial services, building trusted relationships, supporting our communities, and fostering a rewarding workplace for our employees. Reporting to the Executive VP of Strategy and Service, the SVP will lead branch services, virtual banking (service center), consumer and commercial lending, and recovery/collections. This role is critical in delivering a consistent, high quality member experience across all channels, aligning operations with long term growth goals, and strengthening performance, efficiency, and service delivery. The SVP role is essential to lead and collaborate with leaders across key operational areas to elevate member service, growth of the credit union, and ensure financial success. Key Responsibilities Lead enterprise-wide operational strategy , aligning branch services, service center, lending, and recovery with organizational goals Champion a member-first culture across all channels Drive operational excellence through process optimization and workforce strategy Use KPIs to drive performance, profitability, and member outcomes Oversee lending strategy, portfolio performance, and product development Lead recovery and collections strategy to support financial strength Ensure regulatory compliance and alignment of policies and procedures Leverage data, technology, and market insights to guide decisions and identify growth opportunities Oversee budgeting and resource allocation , to support strategic objectives Build and develop high-performing leadership teams Represent the organization through community engagement and partnerships Requirements 8-10 years of progressive leadership experience in credit union, banking, or financial services Strong expertise in lending, recovery efforts, branch operations, and/or member service delivery Proven ability to lead teams and execute strategic initiatives Experience using data and analytics to improve performance Solid understanding of regulatory compliance and risk management Collaborative leadership style with a commitment to community impact Strong communication, relationship-building, and decision-making skills Keywords: Credit Union Executive Jobs, SVP Operations, Banking Leadership Careers, Lending Leadership, Branch Operations Management, Financial Services Executive, Sioux Falls Jobs, Community Banking Careers Salary Description $145,000-$242,000 Annual Salary

Credit Union SVP - Lending, Branch & Recovery Operations (56173)

Senior Vice President of Member Services Lead with Purpose. Serve the Community. Elevate the Member Experience. Levo Credit Union is seeking a collaborative and strategic Senior Vice President of Member Services to help lead our continued growth and expand our impact. As a key member of our senior leadership team, this role will guide the strategy and execution of branch operations, lending, and recovery services , ensuring exceptional service while maintaining financially strength and operational efficiency. This is an opportunity to join a community-focused credit union where relationships matter, employees are empowered, and members remain at the center of every decision. Levo is dedicated to improving the financial well-being of our members and strengthening the communities we serve. As a trusted financial partner in Sioux Falls and the surrounding region , we deliver personalized service, innovative solutions, and a culture grounded in integrity, respect, accountability, and service. Our mission to improve lives by providing relevant financial services, building trusted relationships, supporting our communities, and fostering a rewarding workplace for our employees. Reporting to the Executive VP of Strategy and Service, the SVP will lead branch services, virtual banking (service center), consumer and commercial lending, and recovery/collections. This role is critical in delivering a consistent, high quality member experience across all channels, aligning operations with long term growth goals, and strengthening performance, efficiency, and service delivery. The SVP role is essential to lead and collaborate with leaders across key operational areas to elevate member service, growth of the credit union, and ensure financial success. Key Responsibilities Lead enterprise-wide operational strategy , aligning branch services, service center, lending, and recovery with organizational goals Champion a member-first culture across all channels Drive operational excellence through process optimization and workforce strategy Use KPIs to drive performance, profitability, and member outcomes Oversee lending strategy, portfolio performance, and product development Lead recovery and collections strategy to support financial strength Ensure regulatory compliance and alignment of policies and procedures Leverage data, technology, and market insights to guide decisions and identify growth opportunities Oversee budgeting and resource allocation , to support strategic objectives Build and develop high-performing leadership teams Represent the organization through community engagement and partnerships Requirements 8-10 years of progressive leadership experience in credit union, banking, or financial services Strong expertise in lending, recovery efforts, branch operations, and/or member service delivery Proven ability to lead teams and execute strategic initiatives Experience using data and analytics to improve performance Solid understanding of regulatory compliance and risk management Collaborative leadership style with a commitment to community impact Strong communication, relationship-building, and decision-making skills Keywords: Credit Union Executive Jobs, SVP Operations, Banking Leadership Careers, Lending Leadership, Branch Operations Management, Financial Services Executive, Sioux Falls Jobs, Community Banking Careers Salary Description $145,000-$242,000 Annual Salary

Senior Vice President of Member Services (57021)

Senior Vice President of Member Services Lead with Purpose. Serve the Community. Elevate the Member Experience. Levo Credit Union is seeking a collaborative and strategic Senior Vice President of Member Services to help lead our continued growth and expand our impact. As a key member of our senior leadership team, this role will guide the strategy and execution of branch operations, lending, and recovery services , ensuring exceptional service while maintaining financially strength and operational efficiency. This is an opportunity to join a community-focused credit union where relationships matter, employees are empowered, and members remain at the center of every decision. Levo is dedicated to improving the financial well-being of our members and strengthening the communities we serve. As a trusted financial partner in Sioux Falls and the surrounding region , we deliver personalized service, innovative solutions, and a culture grounded in integrity, respect, accountability, and service. Our mission to improve lives by providing relevant financial services, building trusted relationships, supporting our communities, and fostering a rewarding workplace for our employees. Reporting to the Executive VP of Strategy and Service, the SVP will lead branch services, virtual banking (service center), consumer and commercial lending, and recovery/collections. This role is critical in delivering a consistent, high quality member experience across all channels, aligning operations with long term growth goals, and strengthening performance, efficiency, and service delivery. The SVP role is essential to lead and collaborate with leaders across key operational areas to elevate member service, growth of the credit union, and ensure financial success. Key Responsibilities Lead enterprise-wide operational strategy , aligning branch services, service center, lending, and recovery with organizational goals Champion a member-first culture across all channels Drive operational excellence through process optimization and workforce strategy Use KPIs to drive performance, profitability, and member outcomes Oversee lending strategy, portfolio performance, and product development Lead recovery and collections strategy to support financial strength Ensure regulatory compliance and alignment of policies and procedures Leverage data, technology, and market insights to guide decisions and identify growth opportunities Oversee budgeting and resource allocation , to support strategic objectives Build and develop high-performing leadership teams Represent the organization through community engagement and partnerships Requirements 8-10 years of progressive leadership experience in credit union, banking, or financial services Strong expertise in lending, recovery efforts, branch operations, and/or member service delivery Proven ability to lead teams and execute strategic initiatives Experience using data and analytics to improve performance Solid understanding of regulatory compliance and risk management Collaborative leadership style with a commitment to community impact Strong communication, relationship-building, and decision-making skills Keywords: Credit Union Executive Jobs, SVP Operations, Banking Leadership Careers, Lending Leadership, Branch Operations Management, Financial Services Executive, Sioux Falls Jobs, Community Banking Careers Salary Description $145,000-$242,000 Annual Salary

Business Advisory Banking Relationship Manager

Location: On site in location listed in job posting. Summary Responsible for acquiring, managing, growing, retaining, risk management, and relationship development/planning of approximately 250 business relationships with $1 - 5 mm in annual revenues, serving as a single point of contact for the customers within the bank; deliver business and deposits services, sell secured and unsecured business loans adhering to credit policy and underwriting parameters; identify referral opportunities for Retail Branch Partners and Business Product Partners; serve as a business consulting resource for the Retail Branch network. Position works from a bank facility in Winston-Salem. Revenue Growth/Product Production Expert business profiling and a deep understanding of business operation cycles will be used to uncover revenue/growth opportunities beneficial to the customer (efficiency and profitably) and to the bank, serving as a financial advisor to the business through its primcipals/owners. Achieve product production goals, key financial metric results, and sales activity goals as defined by the banker scorecard. Use problem solving, listening, listening, understanding, and responding techniques to proactively reach out to customers to identify sales opportunities that are aligned with customer needs and bank priorities, helping the customers to operate their businesses more efficiently and profitably. Effectively engages product partners to develop holistic customer relationships. Retention/Sales and Service Support Meets bank standards for accuracy, response times, service scores, relationship retention, contact rate, and customer loyalty. Proactively looks for ways to enhance service and referral performance by seeking coaching, supporting bank strategy and initiatives, and using all available tools to improve the customer experience and enhance performance. Partners with branch and product partners seamlessly to provide an excellent customer experience defined by expertise, ease of use, and responsiveness. Risk Management Expertise in identifying non-credit risk through account reviews, customer conversations, and publicly available information. Adheres to all regulations, compliance, Bank policies and procedures, and delegated authorities. Manages risk related to credit, operational, regulatory, reputational, privacy, and legal aspects of personal interactions with customers and bank personnel. Completes all required training by establish deadlines. Requirements Bachelor's degree and three years of banking experience. Business credit training and lending experience preferred. High school diploma or GED and seven years of banking experience. Business credit training and lending experience preferred. About Us First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at www.FirstHorizon.com . Benefit Highlights • Medical with wellness incentives, dental, and vision • HSA with company match • Maternity and parental leave • Tuition reimbursement • Mentor program • 401(k) with 6% match • More FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits Follow Us Facebook X formerly Twitter LinkedIn Instagram YouTube

Business Banking Manager

Location: Onsite at location listed. Summary Responsible for coordination and supervision of the activities of a team of small business banking officers located withing the Business Banking Advisory Group (BABG). Business Banking Team Leader - BABG reports directly to the Business Banking Manager Senior - BABG. Direct reports will include Business Banking Relationship Manager I & II - BABG. Essential Duties and Responsibilities Identifies needs of existing clients and recommends solutions based upon bank's credit policy and proper loan structuring, including providing necessary supporting information for credits to be underwritten. Builds and maintains a portfolio mix of targeted high value and high potential small business clients housed within Regional Banking Centers. Identifies prospective clients and implements plans for gaining business in conjunction with local Banking Center staff and Marketing, to include customer contact such as calling on small business accounts to develop new relationships with prospective clients and retains existing business and promotes additional bank services to current clients. Supervises subordinate staff including hiring recommendations; determining workload and delegating assignments; training, monitoring and evaluating performance; and initiating corrective and disciplinary actions to include terminations with oversight from Business Banking Senior Manager - BABG and Human Resources. Performs all other duties as assigned Supervisory Responsibilities Directly responsible for directing, coordinating, and evaluating designated units or certain personnel in accordance with the organization's policies and applicable laws. Responsibilities may include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; providing pay change recommendations; disciplinary action recommendations; addressing complaints and resolving problems. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Additionally, the qualifications listed below are representative of the knowledge, skills, and/or abilities required in this position: Bachelor (4-year college) degree and 4-8 years of experience or equivalent combination of education, experience, and training. About Us First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at www.FirstHorizon.com . Benefit Highlights • Medical with wellness incentives, dental, and vision • HSA with company match • Maternity and parental leave • Tuition reimbursement • Mentor program • 401(k) with 6% match • More FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits Follow Us Facebook X formerly Twitter LinkedIn Instagram YouTube

Relationship Banker Senior

Location: On site at location listed in job posting. Hours : Mon- Thurs 8:30am-4:00pm Fri 8:30am-5:00pm Sat 9am-1:00pm SUMMARY The Sr. Relationship Banker is a trusted advisor who engages clients in meaningful, consultative conversations to understand their financial goals and align on solutions that meet their needs. In this role, you will drive growth by actively promoting and selling the bank's products and services. This role emphasizes deepening client relationships through excellent service, personalized advice, and proactive sales while supporting the banking center's overall sales goals. This role performs the most complex assignments. ESSENTIAL DUTIES AND RESPONSIBILITIES Sales and Business Development Proactive Sales Engagement: Engage clients in consultative conversations to understand financial priorities and recommend personalized banking solutions, with an emphasis on deposit accounts, loans and lines of credit, and referrals to other lines of business within the Bank. Growth Focus: Actively identify and fulfill client deposit and borrowing needs, guiding clients through deposit and loan options, opening deposit accounts, and taking loan applications. Client-Centric Financial Advice: Through a consultative approach, provide personalized financial advice that aligns with clients' short-and-long term goals. Utilize a deep understanding of the bank's products and services while sharing comprehensive, tailored advice that enhance client satisfaction and loyalty. Referrals: Recognize opportunities to deepen relationships with additional products and services and make referrals to bank partners, including but not limited to mortgage, wealth, private client, and business banking. Proactive Client Outreach: Conduct regular calls to clients and prospects to offer tailored financial solutions. Sales Leadership: Support a high-performing culture by coaching associates on sales, referrals, products and services as needed. Client experience Responsible for supporting the teller line to keep the customer wait time to a minimum (performs processing of financial transactions as needed). Deliver excellent client experiences consistently and promptly resolve client issues effectively. Enhance individual knowledge to better serve clients by attending relevant sales, service, and product knowledge meetings, training classes, and web-based learning. Compliance and risk management Expected compliance with bank regulations, policies, procedures, risk management, internal controls, and the First Horizon code of ethics. Operational efficiency Assist in conducting meetings to promote sales, product knowledge and customer service. Assist Banking Center Manager with training personnel. Assist banking center management with "on the job training" of new associates. Assist with dual control vault responsibilities and audit controls. Stay informed of all operational updates and changes to ensure compliance with all current guidelines. Perform all other job related duties as assigned. SUPERVISORY RESPONSIBILITIES No supervisory responsibilities QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The qualifications listed below are representative of the knowledge, skill, and/or ability required. High school diploma or general education degree (GED) 5 years of experience COMPUTER AND OFFICE EQUIPMENT SKILLS Microsoft Office Suite, Salesforce CERTIFICATES, LICENSES, REGISTRATIONS (Ex: CPA, Series 6 or 7 license, etc) None required. NMLS Language As part of the employment process for this position, you will have to meet the requirements of a background credit check. This position requires compliance with the S.A.F.E Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements. DeGarmo Behavioral Assessment Requirement All candidates must complete the DeGarmo Retail Behavioral Assessment to be considered for this position The assessment takes approximately 12-15 minutes to complete Assessment results must be submitted prior to having your application evaluated by Talent Acquisition About Us First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at www.FirstHorizon.com . Benefit Highlights • Medical with wellness incentives, dental, and vision • HSA with company match • Maternity and parental leave • Tuition reimbursement • Mentor program • 401(k) with 6% match • More FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits Follow Us Facebook X formerly Twitter LinkedIn Instagram YouTube

Universal Banker

Location: Onsite as listed in the job posting. Hours: Monday - Thursday, 8:00am - 4:00pm, Friday 8:00am - 6:00pm SUMMARY Provide quality, accurate and timely customer service involving daily processing of financial transactions and opening accounts in a retail banking environment. Introduce bank products and services through outreach to prospects and provide tailored recommendations to existing clients to deepen relationships. Perform related duties i.e. outbound sales calls as required to achieve banking center goals (meet/exceed sales goals/referral goals) and provide support to banking center management. ESSENTIAL DUTIES AND RESPONSIBILITIES Sales and service Provide both teller and platform support as needed to keep client wait times to a minimum and to provide quality customer service. Teller support includes performing daily processing of financial transactions, i.e. deposits, handling currency, coin, and cashing checks. Platform support includes opening checking accounts, savings accounts, and provide all other deposit product services. Identify client needs through consultative conversations and recommend appropriate products and services to meet those needs. Open and process new demand and time deposit accounts including savings accounts, IRAs, certificates of deposit, and money market accounts. Cross-sell and make referrals to bank partners to generate new business and deepen existing client relationships. Conduct regular outbound calls to clients and prospects, including participating in client/prospect calling activities during special deposit/loan campaigns. Assist client with loan application for personal/retail consumer needs and "handing off" the processing of these applications to the appropriate associate. Client experience Research and resolve problems and respond to client inquiries on account status. Deliver excellent client experiences consistently and promptly resolve client issues effectively. Enhance individual knowledge to better serve clients by attending relevant sales, service, and product knowledge meetings, training classes, and web-based learning. Compliance and risk management Expected compliance with bank regulations, policies, procedures, risk management, internal controls, and the First Horizon code of ethics. Operational efficiency Assist banking center associates with all aspects of daily operations as needed, including audit controls. Assist banking center management with "on the job training" of new associates. Stay informed of all operational updates and changes to ensure compliance with all current guidelines. Perform all other job-related duties as assigned QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The qualifications listed below are representative of the knowledge, skill, and/or ability required and may be substituted with an equivalent combination of education and experience. High school diploma or general education degree (GED) and 1 year of experience as a Teller preferred. As part of the employment process for this position, you will have to meet the requirements of a background credit check. This position requires compliance with the S.A.F.E Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements. DeGarmo Behavioral Assessment Requirement All candidates must complete the DeGarmo Retail Behavioral Assessment to be considered for this position The assessment takes approximately 12-15 minutes to complete Assessment results must be submitted prior to having your application evaluated by Talent Acquisition About Us First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at www.FirstHorizon.com . Benefit Highlights • Medical with wellness incentives, dental, and vision • HSA with company match • Maternity and parental leave • Tuition reimbursement • Mentor program • 401(k) with 6% match • More FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits Follow Us Facebook X formerly Twitter LinkedIn Instagram YouTube