LPN GIG - Flex/Per Diem/PRN - Mercy Southeast (Cape Girardeau) and Surrounding Communities

Find your calling at Mercy! Utilizes the nursing process to provide patient care under the supervision of person(s) licensed by a State regulatory board to prescribe medication and treatment, or under the direction of a Registered Professional Nurse (RN). Maintains professional accountability for provision of patient care for the assigned patients. Coordinates the patient care in conjunction with other departments. Maintains patient rights and confidentiality of patient information. Position Details: MERCY HOSPITAL Southeast (Cape Girardeau) and Surrounding Communities Department: GIG Status: PRN/Per Diem/Flex/Float Shift: Various Shifts Available Incentives: $30/hour Variable Shift Incentive W-2 Employee Minimum 12 hours every 90 days Maximum 30 hours a week (Sun-Sat) 4, 8, or 12 hour shifts available Variable Shift Incentives Work Where and When You Want! Overview: Are you seeking a flexible incentivized Licensed Practical Nurse position? Ability to pick up day shift OR night shift - whatever works best for you! No weekend, holiday, or shift requirement. Participation in the Gig Nursing Program requires being responsible for scheduling a minimum number of hours, being available on short notice, being flexible and subject to last minute shift cancellation. The Gig Nursing Program does not offer guaranteed shift hours and will be the first for cancellation. The Licensed Practical Nurse - GIG will float between the designated Mercy Hospital facilities of their choice. Departments Utilizing GIG LPNs: Behavioral Health (BH) Emergency Department (ED) Intensive Care Unit (ICU) Medical-Surgical (MS) Facilities/Locations: Mercy St. Louis - St.Louis, MO Mercy Jefferson - Festus, MO Mercy South - South St. Louis County, MO Mercy Washington - Washington, MO Mercy Lincoln - Troy, MO Mercy Perry - Perryville, MO Mercy Southeast - Cape Girardeau, MO Mercy Stoddard - Dexter, MO Qualifications: Required Education: High school diploma or GED equivalent. Licensure: Graduate of an accredited practical nursing program; Consideration will be given for comparable education experience and successful licensure. Is personally responsible for obtaining, and maintaining a current LPN license within the hiring state in which nursing duties are performed and must meet all State Board of Nursing requirements Experience: One year of recent bed-side LPN experience to work Med Surg. For all other specialties (ED, ICU, etc.) a minimum of two years of recent bed-side LPN experience. Certifications: For Med Surg (MS) - BLS For Critical Care (CC) - BLS, ACLS For Emergency Department (ED) - BLS, ACLS, & PALS IV certification required Preferred Experience: Epic experience Physical requirements/demands: Position requires individuals to push, pull, and/or lift 50 pounds on a regular basis Position requires prolonged standing and walking each shift Position requires the ability to grip, reach, bend, kneel, twist, and squat to perform duties Why Mercy? From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32 hours per pay period. Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.

RN NICU Experienced full time nights

Find your calling at Mercy! Overview: Utilizes the nursing process to provide patient care. Maintains professional accountability for provision of patient care for the assigned patients. Evaluates the overall effectiveness of care provided by other direct care givers. Coordinates the patient care in conjunction with other departments. Maintains patient rights and confidentiality of patient information. Performs duties and responsibilities in a manner consistent with our mission, values, and Mercy Service Standards. Position Details: Must have one year of working experience as a NICU RN. This position will start August 17, 2026. 7pm-7am with rotational weekends and holidays. Incentives: 1-2 years' RN experience Sign On Bonus $13,000 3-4 years' RN experience Sign On Bonus $15,000 5 years' RN experience Sign On Bonus $20,000 Education Assistance: Tuition Reimbursement up to $2,000 per year $3000 Relocation Assistance for full time only Weekend Differential Shift Differential for qualifying hours between 3pm-7am Weekend Option Days: WEO rates weekend differential Weekend Option Nights: WEO rates weekend differential straight night shift differential New Increased Weekend Option Differential: $10.00 RN Day-One comprehensive medical, dental & vision insurance PTO/Vacation Time Frontload Up to 80 Hours for Experienced RNs for full time only Employer-Matched Retirement Funds Qualifications: One year RN experience. Education: Graduate of an accredited registered professional nursing program. Licensure: Is personally responsible for obtaining, and maintaining, a current RN license within the hiring state and/or compact licensure in which nursing duties are performed and must meet all state board of nursing requirements. Certifications: Basic Life Support certification through the American Heart Association or successful completion of course within 30 days of hire. Why Mercy? From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32 hours per pay period. Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us. keyword(s): NICU

Home Infusion Nurse, 32 hours - Accredo - Cedar Rapids, IA

Home Infusion Registered Nurse - Accredo Specialty Pharmacy Join Accredo Specialty Pharmacy, part of Evernorth Health Services, and bring your nursing expertise to patients where they feel most comfortable-their homes. As a Home Infusion Registered Nurse, you'll deliver life-changing care while building meaningful relationships and driving positive health outcomes. Responsibilities: Provide safe and effective administration of IV infusion medications in patients' homes. Partner with pharmacists and care teams to ensure holistic patient well-being. Document assessments, treatments, and progress to maintain accurate patient records. Serve as the primary point of contact for patient updates and care coordination. Demonstrate autonomy in clinical decision-making to achieve optimal outcomes. Required Qualifications: Active RN license in the state of practice. Minimum 2 years of RN experience. At least 1 year in critical care, acute care, or home healthcare. Proficiency in IV insertion and infusion techniques. Valid driver's license and ability to travel within a large geographic region. Availability for a 32-hour workweek, including evenings and weekends as needed. Preferred Qualifications: Bachelor of Science in Nursing (BSN). Experience with specialty pharmacy or infusion therapy programs. If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. About Evernorth Health Services Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you require reasonable accommodation in completing the online application process, please email: for support. Do not email for an update on your application or to provide your resume as you will not receive a response. The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

Resident Care Companion or STNA- PT 1St, 2ND OR 3RD Danbury Mentor

At Danbury, you don t just clock in at a job. You walk in the door to a work family who wants to make the day count. We truly believe our employees and residents are a family that comes together to enjoy the good things in life, including one another. When our employees feel special, so do our residents. That s the Danbury Difference. We are currently seeking applicants for Resident Care Companion and STNA positions. This position is also often referred to as State Tested Nursing Assistant, CNA, Certified Nursing Assistant, Nursing Aide, Nurse s Aide and Care Provider. Danbury does not require employees to be vaccinated. We offer a great FULL TIME benefits and perks package! Company Paid Benefits: Short Term Disability (Guardian)-for employee only, benefit percentage 60% of salary! Long Term Disability (Guardian)-for employee only, benefit percentage 60% of salary! Life and AD&D (Guardian) Health Advocate (Employee Assistance Program) -for Employee, Spouse, Dependents, Parents, and Parents in Law. Examples that are available for help: Emotional Support-Stress, Realtionships, Addictions, Mental Illness, Anger, Loss, Depression, Time Management. Work and Life Balance Specialists Employee Optional Benefits: Medical (BCBS)-for Employee, Spouse, and/or Dependents. HSA (Health Savings Account) is optional if Medical is selected. Great tax benefit! Dental (Guardian)- for Employee, Spouse, and/or Dependents. Vision (Guardian VSP)- for Employee, Spouse, and/or Dependents. Additional Voluntary Life (Guardian)- for Employee, Spouse, and/or Dependents. Additional Voluntary AD&D (Guardian) Critical Illness (Guardian) - for Employee, Spouse, and/or Dependents. Hospital Indemnity (Guardian) - for Employee, Spouse, and/or Dependents. Accident (Guardian) Metlife Legal (Legal Shield) - for Employee, Spouse, and/or Dependents. Assistance with Adoption, Lawyers, Wills and Trusts and much more! No waiting periods, no claim forms, no deductibles! Metlife Pet Insurance Wide range of coverages for your fur babies! All dog and cat breeds are covered. I dentity Theft (All State) 401(k) with Matching (TransAmerica) Tuition Reimbursement Perks : Vacation from 90th Day of Employment Worked Holidays Time ! On Demand Pay Option Bonuses : Employee Referral Bonus Opportunities Shift Pick Up Bonuses Training Bonuses We offer a great PART TIME perks package too! Perks: Worked H olidays ouble Time ! On Demand Pay Option Opportunity for Advancement within the Company! Benefits: 401(k) with Matching (TransAmerica) Bonuses: Employee Referral Bonus Opportunities Shift Pick Up Bonuses Training Bonuses What do Resident Care Companions and STNAs do at Danbury? Resident Care Companions and STNAs enjoy interacting with residents while engaging in the activities of daily living. Assist residents with daily personal care routines such as showers, bathing, personal hygiene, etc. Help residents prepare for and escort them to meals, activities, social programs and appointments. Assist residents with various other daily needs as necessary. What experience or skills do you need to be a Resident Care Companion or STNA? STNA certification required for STNA positions. No certification required for Resident Care Companion positions. Experience working in a similar capacity in a Senior Living setting is helpful, but not required. A great outlook, cheerful disposition, and love of seniors are a must. If you re an STNA, CNA, Certified Nursing Assistant, Nursing Aide, Nurse s Aide, Care Provider, or someone that wants to make our residents days better then apply now for immediate consideration! Danbury Senior Living provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Licensed Practical Nurse (LPN) - DSL Danbury North Ridgeville

Danbury does not require employees to be vaccinated. Pay rate for this position is $27.00 up to $30.00 Openings: FT Nights PT Days Shifts: 6a-6p 6p-6a We offer a great FULL TIME benefits and perks package! Company Paid Benefits: Short Term Disability (Guardian)-for employee only, benefit percentage 60% of salary! Long Term Disability (Guardian)-for employee only, benefit percentage 60% of salary! Life and AD&D (Guardian) Health Advocate (Employee Assistance Program)-for Employee, Spouse, Dependents, Parents, and Parents in Law. Examples that are available for help: Emotional Support-Stress, Realtionships, Addictions, Mental Illness, Anger, Loss, Depression, Time Management. Work and Life Balance Specialists Employee Optional Benefits: Medical (BCBS)-for Employee, Spouse, and/or Dependents. HSA (Health Savings Account) is optional if Medical is selected. Great tax benefit! Dental (Guardian)-for Employee, Spouse, and/or Dependents. Vision (Guardian VSP)-for Employee, Spouse, and/or Dependents. Additional Voluntary Life (Guardian)-for Employee, Spouse, and/or Dependents. Additional Voluntary AD&D (Guardian) Critical Illness (Guardian)-for Employee, Spouse, and/or Dependents. Hospital Indemnity (Guardian)-for Employee, Spouse, and/or Dependents. Accident (Guardian) Metlife Legal (Legal Shield)-for Employee, Spouse, and/or Dependents. Assistance with Adoption, Lawyers, Wills and Trusts and much more! No waiting periods, no claim forms, no deductibles! Metlife Pet Insurance Wide range of coverages for your fur babies! All dog and cat breeds are covered. I dentity Theft (All State) 401(k) with Matching (TransAmerica) Tuition Reimbursement Perks : Vacation from 90th Day of Employment Worked Holidays Paid @ Double Time ! On Demand Pay Option (Examples: ZayZoon, Daily Pay) Bonuses : Employee Referral Bonus Opportunities Shift Pick Up Bonuses Training Bonuses We offer a great PART TIME perks package too! Perks: Worked H olidays ouble Time ! On Demand Pay Option (Examples: ZayZoon, Daily Pay) Opportunity for Advancement within the Company! Benefits: 401(k) with Matching (TransAmerica) Bonuses: Employee Referral Bonus Opportunities Shift Pick Up Bonuses Training Bonuses At Danbury, you don't just clock in at a job. You walk in the door to a work family who wants to make the day count. We truly believe our employees and residents are a family that comes together to enjoy the good things in life, including one another. When our employees feel special, so do our residents. That's the Danbury Difference. We are currently seeking applicants for Licensed Practical Nurse (LPN) positions. This position is also often referred to as Practical Nurse or PN. Our current available opportunities are: What do you do as an LPN at Danbury? Our Licensed Practical Nurses provide direct nursing care to residents, prepare and administer medications, perform routine charting and documentation duties, and perform other duties necessary to ensure that our residents' total regimens of care are maintained. What experience or skills do you need to be a Licensed Practical Nurse at Danbury? We are looking for applicants who are licensed by the State of Ohio. Experience in a nursing capacity in a senior living setting is helpful, but not required . We are seeking Licensed Practical Nurses (LPNs) who are outstanding in their profession and would work well with our team. If you're a Licensed Practical Nurse (LPN) and want to make our residents' days better then apply now for immediate consideration! Danbury Senior Living provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. IND123

Service Desk - IT Healthcare (Mid Shift)

Job Title Healthcare IT Service Desk Analyst Overview / Summary The Technical Service Desk Analyst provides first and second level support to healthcare employees and patients, delivering a high degree of customer service and applying clinical knowledge within acute and post-acute environments. This role supports clinical issue resolution, contributes to knowledge base improvements, and works closely with clinicians to troubleshoot issues impacting patient care. The position includes one weekend shift per week. Key Responsibilities Receive incoming calls, provide first-level support, and document all interactions including customer information and troubleshooting steps Research, resolve, and respond to clinical and technical issues via phone, email, and other channels; escalate when necessary Ensure timely callbacks and proper escalation to appropriate teams Assist in resolving user and support issues across company sites to improve knowledge sharing and user satisfaction Contribute regularly to the Clinical Knowledge Base Provide accurate and creative solutions to moderately complex user issues Maintain up-to-date knowledge of clinical and technical products and support policies Participate in team projects to enhance resolution center efficiency and quality Support clinicians throughout the patient lifecycle from admit to discharge Work directly with physicians and nurses to troubleshoot technical issues impacting patient care Gain experience with clinical workflows in EMR systems such as Epic, Cerner, Meditech, and Allscripts Required Qualifications Minimum of a high school diploma Basic typing skills Knowledge of Citrix and VPN Experience troubleshooting printers, web browsers, local and web-based software, and basic network issues Experience using an ITSM tool to document incidents and requests Strong listening, verbal, and written communication skills Strong attention to detail, sense of urgency, and ability to multitask Positive attitude with willingness to learn EMR applications and workflows Strong organizational, time management, and professional skills Ability to troubleshoot, analyze, and resolve customer concerns High technical aptitude with strong PC literacy Ability to work independently and as part of a team under pressure Minimum 18 months of Service Desk Analyst experience preferred Previous experience in nursing, medical, or pharmacy field is a plus Experience with clinical EMR applications (Epic, Cerner, Allscripts, etc.) preferred HDI Support Center Analyst Certification is a plus What Makes HTC A Great Place To Build Your Future HTC Global Services wants you to join our team. Come build new things with us and advance your career. At HTC Global, you'll collaborate with experts, work alongside clients, and be part of high-performing teams driving success together. You'll have long-term opportunities to grow your career and develop skills in the latest emerging technologies. At HTC Global Services, our employees have access to a comprehensive benefits package. Benefits can include Group Health (Medical, Dental, and Vision), Paid Time Off, Paid Holidays, 401(k) matching, Group Life and Disability insurance, Professional Development opportunities, Wellness programs, and a variety of other perks. Our success as a company is built on inclusion and diversity. HTC Global Services is committed to providing a workplace free from discrimination and harassment, where every employee is treated with dignity and respect. We celebrate differences and believe that diverse cultures, perspectives, and skills drive innovation and success. HTC is an Equal Opportunity Employer and a proud National Minority Supplier. We seek to empower each individual, fostering an environment where everyone feels valued, included, and respected.

Patient Services Representative

Duration: 3 Months Job Description: Shift/Schedule: Onsite, M-F 8am-4:30p. MUST be flexible with working at any of the below work sites as work stations are limited and it may change. Dress Code: Aubergine (Eggplant ) colored scrubs - candidate must purchase Interview: 15 min Teams or Phone call Primary functions will be assisting with transferring data from one system to the new platform. MUST be okay with working in front of computer for 8 hours per day MUST be flexible with working at any of the below work sites as work stations are limited and it may change. POSSIBLE WORK LOCATIONS (MAX COMMUTE WITHIN LOCATIONS IS 25 MINS) 1280 Hospital Drive, Suite 302, Mt. Pleasant, SC Queensborough Blvd., Suite 102, Mt. Pleasant, SC Hospital Drive, Suite 360, Mt. Pleasant, SC Leonard Fulghum Blvd., Suite 201, Mt. Pleasant, SC -A Farmfield Ave., Charleston, SC Island Park Drive, Suite 210, Daniel Island, SC Hospital Drive, Suite 201, Mt. Pleasant, SC Hospital Drive, 2nd floor, Mt. Pleasant, SC 29464 Responsibilities: Will be assisting with huge data backlog project to transfer patient demographic information, appointments into EPIC. Assist with scrubbing patient schedule. Assist with inbound call queue. Patient Registration: At registration, enters complete accurate patient demographic and insurance information in system. Greet patient, verify and correct any demographics and insurance information, copy insurance card and ensure copy is added to patient medical record. Communicate any changes in demographic and insurance information to the appropriate areas. Obtain updated patient registrations signature with date and ensure that the form is added to patient record. Collects and enters co-pay. Patient Check Out: At check out, verify patient charges in electronic system, recheck insurance information, schedule return appointments if appropriate and collect balances due. Run appropriate daily close reports, reconciling all cash, checks and credit card charges received for each business day. Verify charges in charge audit work queue and correct errors before releasing charges. Complete individual and/or practice reconciliation report including bank deposit slip. Scheduling: When scheduling appointment, enter necessary patient demographics if new patient; verifies information if established patient. Chooses appointment time based on patient request, physician/provider availability and urgency of appointment. General Clerical Duties: File. Make Copies. Answer the telephone, provide accurate follow up, take and communicate messages. EPIC and Charge Entry Audit: Responsible for resolving Work Queues in Epic including, but not limited to: Follow Up; Claim Edit; Charge Review (Audit and Review); Missing Guarantor. Research and analyze denials, correct errors to ensure charges captured and processed and goal for site errors is met or exceeded. Respond to patients and staff for billing and insurance questions. Resolve work queue errors & denials through research and analysis by reviewing chart and office notes, pre-authorizations, hospital documents, etc. Ensure charges drop for claims processing. Work closely with practice coder in resolution process. Respond to requests from practice Revenue Cycle Advocate. Serve as resource for front desk registration to ensure accuracy on insurance information. Resolve patient billing concerns. Assist providers in charge capture when necessary. Teamwork and Communication: Work within a team to achieve patient and team goals. Share and initiate regular and professional communication with co-workers. Participate in regular staff meetings. Works with team to identify opportunities of improvement and actively participates in the improvement process. Human Experience: Show courage through creating and sharing innovative ideas to improve the experience for both patients and peers. Round on patients to create meaningful connections and keep patients informed of visit details (delays/wait times). Model the experience principles through consistently engaging in Always Event behaviors and viewing feedback through the patient lens. Recognize and value the unique differences and similarities in both our team members and patients to create an inclusive environment where diversity is celebrated. Explain all processes to patients in plain language and utilize teach back to ensure understanding. Know and model the mission, vision and values, and how they relate to role-specific responsibilities. Model our people credo through a passion to care for each other, our patients and our communities. Experience: 1 years of relevant experience within a healthcare setting Skills: EPIC Education: High School Diploma/GED About US Tech Solutions: US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit . US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. AI Statement: By applying, you acknowledge that AI-assisted tools may be used during hiring.

Service Desk - IT Healthcare (Days)

Job Title: Healthcare IT Service Desk Analyst Overview / Summary: The Technical Service Desk Analyst provides first and second level support to healthcare employees and patients, delivering a high degree of customer service and applying clinical knowledge within acute and post-acute environments. This role involves resolving clinical and technical issues, supporting clinicians, and contributing to improved patient care through effective issue resolution and knowledge sharing. Candidates will be scheduled for one weekend shift per week. Key Responsibilities: Receive incoming calls, provide first-level support, and document all interactions including customer information and troubleshooting steps Research, resolve, and respond to clinical and technical inquiries via phone, email, and other channels Provide timely callbacks and escalate unresolved issues to appropriate teams Assist in resolving user and support issues across company sites to improve knowledge sharing and user satisfaction Contribute to and utilize the Clinical Knowledge Base for issue resolution Deliver accurate and effective solutions to moderately complex user problems Maintain current knowledge of clinical and technical product offerings and support policies Participate in team projects to improve resolution center efficiency and quality Support clinicians throughout the patient lifecycle from admit to discharge Work directly with physicians and nurses to troubleshoot technical issues impacting patient care Learn and gain experience with clinical workflows in EMR systems such as Epic, Cerner, Meditech, and Allscripts Required Qualifications: Basic typing skills Knowledge of Citrix and VPN Experience troubleshooting printers, web browsers, local and web-based software, and basic network issues Experience using an ITSM tool to document incidents and requests Strong listening, verbal, and written communication skills Ability to multitask with attention to detail and a strong sense of urgency Positive attitude and willingness to learn EMR applications and workflows Strong organizational, communication, and time management skills Professionalism and business maturity Strong problem-solving and analytical skills High technical aptitude and strong PC literacy Ability to work independently and as part of a team under pressure Minimum high school diploma Minimum 18 months of Service Desk Analyst experience preferred Interest in the clinical or medical field with a strong desire to learn Previous experience in nursing, medical, or pharmacy field preferred Experience with EMR applications (Epic, Cerner, Allscripts, etc.) preferred HDI Support Center Analyst Certification is a plus What Makes HTC A Great Place To Build Your Future HTC Global Services wants you to join our team. Come build new things with us and advance your career. At HTC Global, you'll collaborate with experts, work alongside clients, and be part of high-performing teams driving success together. You'll have long-term opportunities to grow your career and develop skills in the latest emerging technologies. At HTC Global Services, our employees have access to a comprehensive benefits package. Benefits can include Group Health (Medical, Dental, and Vision), Paid Time Off, Paid Holidays, 401(k) matching, Group Life and Disability insurance, Professional Development opportunities, Wellness programs, and a variety of other perks. Our success as a company is built on inclusion and diversity. HTC Global Services is committed to providing a workplace free from discrimination and harassment, where every employee is treated with dignity and respect. We celebrate differences and believe that diverse cultures, perspectives, and skills drive innovation and success. HTC is an Equal Opportunity Employer and a proud National Minority Supplier. We seek to empower each individual, fostering an environment where everyone feels valued, included, and respected.

PS Patient Relations Coordinator

PS Patient Relations Coordinator Job Summary Job Summary: This position acts as a liaison between patients, patient families, and the organization by initiating and managing the complaint process through the customer service department. This position works with managers and providers as an additional resource to de-escalate dissatisfied patients and families and negotiate resolutions with authority from the Director and/or Manager. Provides basic and complex preventative assessment of processes, procedures and programs including in-service education, consultation, and liaison activities. This position is not responsible for providing patient care. Implements and supports patient safety initiatives focused on the identification, reporting, investigation, and prevention of events for an organization that provides healthcare patient services. Works collaboratively with Department leadership, Primary Children's Hospital (PCH), and physician faculty members. The ambulatory group in the Department consists of 12 pediatric subspecialty divisions and service lines that practice primarily at Primary Children's Outpatient Specialty Center, Primary Children's Riverton, Primary Children's Layton, Primary Children's Lehi (Miller Campus), 6th South Clinic, and various satellite clinics. The pediatric ambulatory clinics at Primary Children's Outpatient Specialty Center operate in site-of-service 11 and site-of-service 22 space that is used in conjunction with PCH and other University and community pediatric providers. May assist with patient experience/safety across pediatric surgery departments. The University of Utah offers a comprehensive benefits package including: Excellent health care coverage at affordable rates (see the Summary Comparison for more information) 14.2% retirement contributions Generous paid leave time 11 paid Holidays per year 50% tuition reduction for employees, spouses, and dependent children Flex spending accounts University provided basic employee life insurance coverage equal to a salary of up to $25,000 Variety of elective insurance coverage, including life insurance, short and long-term disability, accidental death & dismemberment, accident, critical illness, hospital indemnity, and pet. Free transit on most UTA services Employee discounts on a variety of products and services, including cell phones & plans, entertainment, health and fitness, restaurants, retail, and travel Professional development opportunities Additional benefits information is available at Responsibilities Essential functions include, but are not limited to: Evaluates patient relation issues to determine appropriate actions for risk mitigation in coordination with department management Director. Investigates complaints, reviews the circumstances with involved parties, and makes recommendations for resolution. May participate in the negotiation of resolution, within authority granted by department management. Partners with the Risk Management department in the management of non-litigation, high level complaints and grievances. Maintains all files, emails, and/or other documents associated with patient relations investigations. Assists the director and division managers in the preparation of special reports or in response to requests for information. Tracks concerns and issues and assists in the preparation of ongoing metrics. Provides clinical relations education, training, or consultation as appropriate. Develops and coordinates appropriate verbal or written response to patient/family concerns, as deemed appropriate by the specific concern or regulatory requirements. Documents events within the Event System in compliance with regulatory bodies. Collaborates with Patient Accounts on billing adjustments, administrative holds, and patient billing complaints. Knowledge / Skills / Abilities: Ability to perform the essential functions of the job as outlined above. Demonstrated human relations and effective communication skills. Non-routine problems may be handled independently, but it is expected that such actions will be coordinated with the appropriate officials. Ability to learn and gain expertise with the organization and department-specific computer programs. Ability to function independently and interdependently within a team, and under minimal supervision. Ability to handle highest level of confidential information. Demonstrated attention to detail, conflict resolution, and report preparation skills. Working Conditions and Physical Demands:Employee must be able to meet the following requirements with or without an accommodation. This is a sedentary position in an office setting that may exert up to 10 pounds and may lift, carry, push, pull, or otherwise move objects. This position involves sitting most of the time and is not exposed to adverse environmental conditions. Disclaimer:This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job. Minimum Qualifications Required Bachelor's degree in a health care related field, or the equivalency (one year of education can be substituted for two years of related work experience). Two years of health care, operational, or business experience. Preferred Previous work experience in risk management, quality improvement, or a patient safety related field. This position is patient-sensitive and must fulfill all associated requirements. We protect our patients, coworkers and community by requiring all patient-sensitive employees to be immunized according to CDC standards and hospital policy. Limited exemptions may be made for documented medical contraindications or religious beliefs that object to vaccinations. Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description. Preferences Special Instructions Requisition Number: PRN44866B Full Time or Part Time? Full Time Work Schedule Summary: Full-time, 40 hours per week. Monday through Friday from 8am-5pm. Department: 00848 - Pediatric Administration Location: Campus Pay Rate Range: $22.71 - $32.26 Close Date: 7/27/2026 Open Until Filled: To apply, visit jeid-4b811bc26e928a4c90df05e4831de604

Healthcare Consultant I /Case Manager

Duration: 3 contracts Must have Bilingual Spanish/English Position Overview The Case Management Coordinator is responsible for coordinating care and managing a caseload of members through telephonic and face-to-face interactions. The role focuses on evaluating medical needs, coordinating services, and supporting members to improve their overall health outcomes. The coordinator works closely with healthcare providers, community resources, and internal teams to ensure appropriate care planning and service delivery. Key Responsibilities Assess member needs telephonically and in person Develop and implement care management plans Coordinate care with Primary Care Providers (PCP) and specialists Support prior authorizations and service coordination Conduct medication reviews Provide condition management education Connect members with community resources Monitor case progress and member outcomes Identify quality improvement and compliance opportunities Educate and empower members to promote health advocacy and adherence Required Qualifications Fluent Bilingual: Spanish & English (reading, writing, speaking) Bachelor's degree required Social Work or related field preferred Case Management experience required Strong communication and organizational skills Ability to multitask in a fast-paced environment Proficient with Microsoft Office (Excel, Word, Outlook) Preferred Experience Long-term care experience Experience working with medically complex populations Familiarity with health plan or community-based care coordination About US Tech Solutions: US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit . US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Duration: 3 contracts Must have Bilingual Spanish/English Position Overview The Case Management Coordinator is responsible for coordinating care and managing a caseload of members through telephonic and face-to-face interactions. The role focuses on evaluating medical needs, coordinating services, and supporting members to improve their overall health outcomes. The coordinator works closely with healthcare providers, community resources, and internal teams to ensure appropriate care planning and service delivery. Key Responsibilities Assess member needs telephonically and in person Develop and implement care management plans Coordinate care with Primary Care Providers (PCP) and specialists Support prior authorizations and service coordination Conduct medication reviews Provide condition management education Connect members with community resources Monitor case progress and member outcomes Identify quality improvement and compliance opportunities Educate and empower members to promote health advocacy and adherence Required Qualifications Fluent Bilingual: Spanish & English (reading, writing, speaking) Bachelor's degree required Social Work or related field preferred Case Management experience required Strong communication and organizational skills Ability to multitask in a fast-paced environment Proficient with Microsoft Office (Excel, Word, Outlook) Preferred Experience Long-term care experience Experience working with medically complex populations Familiarity with health plan or community-based care coordination About US Tech Solutions: US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit . US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. AI Statement: By applying, you acknowledge that AI-assisted tools may be used during hiring.