Food

AVP, Product Engineer - AML

Role Summary/Purpose: We are seeking a highly skilled AML Product Engineer to join our team and take ownership of the development, enhancement, and maintenance of Anti-Money Laundering (AML) products. The ideal candidate will have a strong background in software engineering combined with a deep understanding of AML regulations and product functionality. You will work closely with cross-functional teams including compliance, data science, and product management to build effective AML solutions that help detect and prevent financial crimes. Our Way of Working We’re proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. Occasionally you will be required to commute or travel for in person engagement activities such as business or team meetings, training and culture events. *Field Sales and some Commercial team roles may have varied location requirements based upon partner obligations or preferences. Key Responsibilities: Design, develop, and maintain AML product features and modules ensuring scalability, reliability, and compliance with regulatory standards. Document AML Data mapping from Source to AML Collaborate with compliance and risk teams to translate AML rules and regulatory requirements into technical specifications. Implement and optimize transaction monitoring systems, alert generation mechanisms, case management tools, and customer risk scoring features. Upgrade and Implement Actimize AML SAM and CDD models. Integrate AML product solutions with internal and external data sources, including sanctions lists, watchlists, and transaction data feeds. Continuously improve AML product performance through data analysis, tuning detection algorithms, and refining workflows. Work closely with data scientists and analysts to implement machine learning models and analytics for enhanced detection of suspicious activities. Provide technical troubleshooting, root cause analysis, and swift resolution of AML product issues. Ensure AML product security, data privacy, and audit readiness. Support product QA, user acceptance testing (UAT), and participate in release management. Keep abreast of evolving AML regulations, industry trends, and emerging technologies to innovate product capabilities. Document system designs, processes, and code in accordance with company standards. Perform other duties and/or special projects as assigned. Qualifications/Requirements: Bachelor’s or Master’s degree in Computer Science, Engineering, Information Systems, or a related field. Proven experience (3 years) in software engineering with a focus on financial crime, AML, or regulatory technology products. Strong programming skills in languages such as Java, Python, or C#. Experience with implementing AML software platforms like Actimize SAM, CDD, STAR. Knowledge of AML regulatory requirements (e.g., BSA, FATF, OFAC sanctions) and risk typologies. Familiarity with transaction monitoring systems, alert workflows, case management, and KYC/CDD processes. Experience with databases (SQL/NoSQL), APIs, and integration of external data services. Understanding of machine learning/AI applications in AML is preferred. Excellent problem-solving, communication, and teamwork skills. Ability to work in an agile development environment. Ability and flexibility to travel for business as required Desired Characteristics: Strong problem-solving abilities combined with a proactive and solution-focused mindset. Ability to mentor and uplift the capabilities of peers in a collaborative, team-oriented environment. Critical thinking, creativity, and a solution-driven mindset Exposure to ETL tools like Ab initio. Grade/Level: 10 The salary range for this position is 100,000.00 - 170,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Our Way of Working : We’re proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. You will be required to commute to your nearest Hub (either virtual or physical) for in-person engagement activities such as regular business or team meetings, training and culture events. *Field Sales and some Commercial team roles may have varied location requirements based upon partner obligations or preferences. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months’ time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you’ll be part of an inclusive culture where your individual skills, experience, and voice are not only heard – but valued. Together, we’re building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We’re proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627. Representatives are available from 8am – 5pm Monday to Friday, Central Standard Time Job Family Group: Information Technology

  • K-Town, IL

  • no content

VP – Data Architecture Governance

Role Summary/Purpose: The VP – Data Architecture Governance leader is a strategic leadership role within Synchrony’s Data & Analytics Engineering organization responsible for enterprise data platform architecture governance, risk & controls oversight, and architecture decision leadership. This role ensures enterprise-wide alignment of data architecture standards, reference patterns, and control requirements to support Synchrony’s evolving data landscape and long-term business objectives. As a leader, you will work extensively with senior architects, engineering teams, Internal Audit, risk and compliance functions to design “controls-by-design” architecture guardrails and ensure they are implemented and evidenced through engineering workflows —across AWS cloud services (e.g., Redshift, EMR, SageMaker, etc.), Ab Initio, Kafka, Hadoop, Oracle, Snowflake and SAS - which collectively support Synchrony’s enterprise-wide data, AI and analytics needs to enable informed decision-making and business growth. You will lead governance activities including issue management, risk & controls assessment, and audit/regulatory coordination (e.g., SOX) , while mentoring teams and promoting architectural excellence. Our Way of Working We’re proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events. Essential Responsibilities: Own the L3 data architecture governance process, ensuring standards, procedures, and job aids are defined, maintained, and aligned with Synchrony’s strategic objectives including cloud modernization efforts. Collaborate with enterprise and domain architects to align data architecture standards and controls across Synchrony. Lead issue and risk management activities for data architecture, including tracking, resolving, and documenting closure of control gaps and audit findings; ; drive root-cause analysis and sustainable remediation (not just closure). Drive coordination of audits, regulatory requests, and certifications (e.g., SOX), ensuring timely responses and remediation. Author and curate executive and regulator ready architecture governance content (e.g., standards, policies, control narratives, procedures, evidence packs, and briefing materials), ensuring clarity, consistency, and auditability. Partner with compliance, risk, business stakeholders and engineering teams to embed controls into data platform processes supporting operational resilience and regulatory compliance. Maintain risk and control documentation and update governance tools to track risk posture and mitigation actions. Communicate progress and risk exposure regularly to senior leadership. Chair/lead architecture design reviews for critical data engineering initiatives (batch streaming), approving reference patterns for ingestion, transformation, storage, and consumption (APIs, datasets, events) and ensuring alignment to target-state architecture. Define technical guardrails and ensure adherence to approved reference architectures for data domains and products (data modeling, data contracts, metadata/lineage, data quality, security), including standards for cloud-native implementations and migration from legacy platforms. Drive automation of architecture compliance by partnering with platform/DevOps teams to embed controls into engineering workflows (e.g., CI/CD checks, configuration baselines, policy-as-code, automated evidence capture/monitoring). Perform other duties and/or special projects as assigned. Qualifications / Requirements: Bachelor’s Degree in Computer Science or related field and a minimum 10 years’ experience in information technology or in lieu of degree, High School/GED and 15 years of Information technology experience. A minimum of 8 years of progressive experience in governance role supporting engineering org or senior data architecture roles within regulated environments, with preference for financial services. Proven experience owning data platform architecture governance and control frameworks and driving compliance activities from design through implementation and evidence. Strong collaboration skills to work effectively with architects, engineers, risk, and audit teams. Experience managing audit coordination and regulatory compliance activities for technology platforms. Knowledge of industry best practices in data architecture and governance, with focus on cloud modernization initiatives. Strong communication skills, including ability to brief executive leadership on risk and compliance matters. Familiarity with risk management and issue tracking tools and processes is preferred. Ability and flexibility to travel for business as required Desired Characteristics: Strategic thinker with a strong risk management mindset. Proactive, results-oriented with ability to manage multiple priorities. Influential leader capable of driving change across complex, matrixed organizations. Passion for continuous improvement of data architecture controls and governance. Recognized thought leader with strong technical writing and storytelling skills; able to translate complex architecture and control topics for executive and regulatory audiences. Grade/Level: 13 The salary range for this position is 155,000.00 - 260,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Our Way of Working : We’re proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. You will be required to commute to your nearest Hub (either virtual or physical) for in-person engagement activities such as regular business or team meetings, training and culture events. *Field Sales and some Commercial team roles may have varied location requirements based upon partner obligations or preferences. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months’ time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you’ll be part of an inclusive culture where your individual skills, experience, and voice are not only heard – but valued. Together, we’re building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We’re proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627. Representatives are available from 8am – 5pm Monday to Friday, Central Standard Time Job Family Group: Information Technology

  • Stamford, CT

  • no content

VP, Collections Digital & Mail Contact Strategy Leader

Role Summary/Purpose: The VP, Collections Digital and Letter Contact Strategy role will lead collections contact strategy development and analytics for Synchrony’s digital (mobile app, email, text) and letter channels, leveraging statistical methods, advanced analytics, and deep domain expertise. Overseeing a global team of three strategy analysts, this role will be accountable for driving superior business outcomes by developing and continuously optimizing data-driven strategies. The VP will maximize collections performance while ensuring regulatory compliance and operational risk management. Collaborating closely with Collections & Recovery Strategy teams, Collections Operations, Growth, IT (Data Warehouse/Prism) teams, Finance, and second line of defense teams (e.g., Legal, Compliance, Fair Lending, Credit Strategy Validation), this leader will deliver top-tier results through rigorous analytics and cross-functional partnership. Core responsibilities: Own collections contact strategies for digital channels (including mobile app, email, text), letters and statement messages for secured and unsecured consumer revolving and installment portfolios. Lead development, testing and rollout of contact strategies for various sub-populations (e.g., customers who have requested no calls, customers working with debt settlement companies). Includes developing the business case, obtaining all approvals, partnering with Operations and IT to implement, ensuring appropriate controls, and ensuring robust reporting and monitoring. Lead development of collections digital and letter strategies for new client start-ups, new client conversions, new products, etc. Actively map and analyze the current customer journey for written communications, implementing refinements to drive improved customer engagement; lead development of new creatives / messages and partner with client managers to obtain required partner approvals and with business strategy implementation team and/or IT to implement. Champion the adoption of next-generation communication technologies such as mobile app communications (e.g., account status messages, push notifications) & RCS (“SMS 2.0”). Partner with Technology & Operations teams to assess digital opportunities such as Text to Pay / Pay By Text. Utilize data-driven insights to identify growth and improvement opportunities, ensuring strategies remain agile and aligned with evolving customer behaviors and business goals. Drives automation and process excellence initiatives to enhance operational efficiency, improve customer engagement, and optimize collections outcomes. Utilize generative and agentic AI technologies to advance predictive analytics, personalize customer communications, and drive smarter, more effective collections strategies. Partner with Collections Operations to identify, prioritize, test and rollout initiatives to reduce expenses and/or to improve customer experience. Partner with Compliance and Legal to complete gap assessment for new laws, regulations and regulatory guidance and, if necessary, lead and implement changes to ensure compliance. Own Collections strategy process support including strengthening test design and monitoring. Ensure robust governance, processes and controls are in place. Prevent, detect and remediate issues. Comply with company policies and control requirements for Non-Model Tools / strategies. Lead or co-lead support for frequent regulatory exams, audits and reviews including explaining policies, strategies, tests and reporting. Complete regular benchmarking. Stay abreast of industry trends to identify emerging opportunities and risks. Perform other duties and/or special projects as assigned. Qualifications/Requirements: Bachelor’s degree with a minimum 8 years of strategy, analytics or credit risk management experience or, in lieu of a Bachelor’s degree, 12 years of strategy, analytics, or credit risk management experience. 3 years of direct people management experience. Advanced proficiency with data analytics and segmentation platforms (e.g., SAS, SQL, Python/R). Demonstrated success developing and executing strategy, testing protocols, and delivering measurable results in a regulated financial services environment. Strong relationship building, communication (verbal, written) and influencing skills; must be able to communicate with and influence executives. Strong PC proficiency (Microsoft Office suite including: Word, Excel, PowerPoint, and Outlook) or comparable software application. Ability and flexibility to travel for business as required Desired Characteristics: Master's degree (Business administration or quantitative field). Collections and/or Recovery strategy experience in consumer lending (ideally credit card) industry. Experience developing collections contact strategies, including email creatives, text messages, letters and/or statement messages. Experience managing geographically dispersed teams, including offshore employees. Experience interacting with regulators, auditors and second line of defense teams. Grade/Level: 12 The salary range for this position is 135,000.00 - 230,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Our Way of Working : We’re proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. You will be required to commute to your nearest Hub (either virtual or physical) for in-person engagement activities such as regular business or team meetings, training and culture events. *Field Sales and some Commercial team roles may have varied location requirements based upon partner obligations or preferences. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months’ time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you’ll be part of an inclusive culture where your individual skills, experience, and voice are not only heard – but valued. Together, we’re building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We’re proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627. Representatives are available from 8am – 5pm Monday to Friday, Central Standard Time Job Family Group: Credit

  • Costa Mesa, CA

  • no content

VP, Collections Digital & Mail Contact Strategy Leader

Role Summary/Purpose: The VP, Collections Digital and Letter Contact Strategy role will lead collections contact strategy development and analytics for Synchrony’s digital (mobile app, email, text) and letter channels, leveraging statistical methods, advanced analytics, and deep domain expertise. Overseeing a global team of three strategy analysts, this role will be accountable for driving superior business outcomes by developing and continuously optimizing data-driven strategies. The VP will maximize collections performance while ensuring regulatory compliance and operational risk management. Collaborating closely with Collections & Recovery Strategy teams, Collections Operations, Growth, IT (Data Warehouse/Prism) teams, Finance, and second line of defense teams (e.g., Legal, Compliance, Fair Lending, Credit Strategy Validation), this leader will deliver top-tier results through rigorous analytics and cross-functional partnership. Core responsibilities: Own collections contact strategies for digital channels (including mobile app, email, text), letters and statement messages for secured and unsecured consumer revolving and installment portfolios. Lead development, testing and rollout of contact strategies for various sub-populations (e.g., customers who have requested no calls, customers working with debt settlement companies). Includes developing the business case, obtaining all approvals, partnering with Operations and IT to implement, ensuring appropriate controls, and ensuring robust reporting and monitoring. Lead development of collections digital and letter strategies for new client start-ups, new client conversions, new products, etc. Actively map and analyze the current customer journey for written communications, implementing refinements to drive improved customer engagement; lead development of new creatives / messages and partner with client managers to obtain required partner approvals and with business strategy implementation team and/or IT to implement. Champion the adoption of next-generation communication technologies such as mobile app communications (e.g., account status messages, push notifications) & RCS (“SMS 2.0”). Partner with Technology & Operations teams to assess digital opportunities such as Text to Pay / Pay By Text. Utilize data-driven insights to identify growth and improvement opportunities, ensuring strategies remain agile and aligned with evolving customer behaviors and business goals. Drives automation and process excellence initiatives to enhance operational efficiency, improve customer engagement, and optimize collections outcomes. Utilize generative and agentic AI technologies to advance predictive analytics, personalize customer communications, and drive smarter, more effective collections strategies. Partner with Collections Operations to identify, prioritize, test and rollout initiatives to reduce expenses and/or to improve customer experience. Partner with Compliance and Legal to complete gap assessment for new laws, regulations and regulatory guidance and, if necessary, lead and implement changes to ensure compliance. Own Collections strategy process support including strengthening test design and monitoring. Ensure robust governance, processes and controls are in place. Prevent, detect and remediate issues. Comply with company policies and control requirements for Non-Model Tools / strategies. Lead or co-lead support for frequent regulatory exams, audits and reviews including explaining policies, strategies, tests and reporting. Complete regular benchmarking. Stay abreast of industry trends to identify emerging opportunities and risks. Perform other duties and/or special projects as assigned. Qualifications/Requirements: Bachelor’s degree with a minimum 8 years of strategy, analytics or credit risk management experience or, in lieu of a Bachelor’s degree, 12 years of strategy, analytics, or credit risk management experience. 3 years of direct people management experience. Advanced proficiency with data analytics and segmentation platforms (e.g., SAS, SQL, Python/R). Demonstrated success developing and executing strategy, testing protocols, and delivering measurable results in a regulated financial services environment. Strong relationship building, communication (verbal, written) and influencing skills; must be able to communicate with and influence executives. Strong PC proficiency (Microsoft Office suite including: Word, Excel, PowerPoint, and Outlook) or comparable software application. Ability and flexibility to travel for business as required Desired Characteristics: Master's degree (Business administration or quantitative field). Collections and/or Recovery strategy experience in consumer lending (ideally credit card) industry. Experience developing collections contact strategies, including email creatives, text messages, letters and/or statement messages. Experience managing geographically dispersed teams, including offshore employees. Experience interacting with regulators, auditors and second line of defense teams. Grade/Level: 12 The salary range for this position is 135,000.00 - 230,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Our Way of Working : We’re proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. You will be required to commute to your nearest Hub (either virtual or physical) for in-person engagement activities such as regular business or team meetings, training and culture events. *Field Sales and some Commercial team roles may have varied location requirements based upon partner obligations or preferences. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months’ time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you’ll be part of an inclusive culture where your individual skills, experience, and voice are not only heard – but valued. Together, we’re building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We’re proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627. Representatives are available from 8am – 5pm Monday to Friday, Central Standard Time Job Family Group: Credit

  • Highland Park, TX

  • no content

VP, Ombuds & Ethics

Role Summary/Purpose: The VP, Ombuds and Ethics will champion a culture of integrity, fairness, and transparency within the organization. This leader will serve as a trusted advisor and resource for employees, management, and executives to address potential ethical, compliance, and conduct-related matters. The role involves ombuds (ethics/integrity) program management, conflict of interest program management, as well as providing guidance on appropriate conduct risk metrics, themes and potential issues. This leader must demonstrate a strong commitment to a workplace where ethics and fair and responsible conduct are prioritized and reinforced at all organizational levels. Essential Responsibilities: Ombuds Program Own the Ethics/Ombuds Program charter and operating model, including scope, independence, decision rights, escalation thresholds, and relationship to HR/Legal investigations. Ensure the program respects confidentiality, anti-retaliation principles and embraces impartiality and objectivity. Ensure consistent taxonomy and documentation standards for concerns (categorization, substantiation/outcome labels, root-cause tagging) to improve trend accuracy and defensibility. Establish and monitor service standards (SLAs) for intake, triage, handoffs, case updates, time-to-close, and communications to concern raisers, with periodic quality reviews. Act as a confidential and neutral resource for employees to discuss concerns, conflicts, or potential misconduct and foster a culture where employees feel empowered to speak up and report concerns. Conflict of Interest Oversee the Conflict-of-Interest Program and Policy ensuring proper and timely notification to all employees of their requirement to complete the conflict-of-interest survey periodically, evaluation and assessment of employee conflict of interest disclosures in partnership with business leaders, HR and Legal, and regular reporting and escalation of past due surveys to leadership. Enhance COI program and escalation criteria for high-risk disclosures (outside employment, gifts/entertainment, vendor relationships, political activity where relevant) and ensure consistent dispositioning. Perform periodic COI control testing (sampling, validation, timeliness, completeness) Conduct Risk Partner with Fraud, Legal and relevant Compliance leaders on enterprise “conduct risk” governance, including enhancement of conduct risk appetite/indicators and integrating ethics themes into enterprise risk reporting. Develop a forward-looking emerging conduct risk view (e.g., incentive risks, customer harm signals, workforce pressures, new products/partners) and recommend proactive controls. Partner with applicable stakeholders to perform root-cause analysis and thematic remediation for recurring issues (e.g., sales practices, servicing, collections, management behavior), including tracking corrective actions to closure. Policies and Training Oversee the review and potential revisions of the Code of Conduct Develop and deliver ethics and conduct training programs to educate employees on relevant policies and risk management. Reporting Chair the Ombuds Subcommittee providing data regarding trends and themes related to concern reporting in various geographical locations and business functions. In conjunction with the Legal Department, identify and report on issues that may arise out of investigations as well as actions to appropriately mitigate the risk identified. Prepare and present reports to the Audit Committee of the Board on a regular basis on ethics, conduct and concern trends and themes as well as related risks and corrective action leveraging key performance and key risk indicators associated with the Ombuds program. Supplier Management Perform supplier management duties related to the third-party vendor who provides the Conflict-of-Interest platform and the Ombuds hotline, website, and case management/reporting tools for the Ombuds Program including SOC reports, privacy/security requirements, BCP/DR testing, and periodic vendor performance and risk reviews. Integrate ethics expectations into the supplier lifecycle in partnership with Third Party Risk Management/Procurement; ensure the supplier code is updated Regulatory Change Management/Internal Audit and Exam Readiness Monitor regulatory changes and update policies and processes to comply with legal and regulatory requirements regarding ethics and conduct risk. Drive continued enhancements to the Ombuds and Conflict of Interest programs and conduct risk metrics leveraging information from industry benchmarking Engage with internal and external stakeholders, such as Internal Audit and regulatory bodies, when necessary answering requests for information. People Leadership Build and manage a high-performing team including development of future leaders and succession planning Perform other duties and/or special projects as assigned. Qualifications/Requirements: BA/BS in business, risk management or related field with 10 years of experience in ethics, compliance, Human Resources, Risk Management, Legal, especially in a Financial Institution. In lieu of a degree, 12 years of experience in ethics, compliance, Human Resources, Risk Management, Legal, especially in a Financial Institution. 3 years managing and leading a team Strong knowledge of ethics frameworks, regulatory compliance, and employment law. Demonstrated experience in conflict resolution, mediation, or investigation. Commitment to fostering an inclusive, ethical, and transparent workplace culture. Strong written and verbal communication skills to present clear, compelling information to diverse audiences including executive leaders and Board level committees Demonstrates a high level of integrity and commitment to ethical standards with the ability to handle sensitive situations discreetly. Excellent leadership and team management skills and demonstrated ability to think strategically, lead change and influence outside one’s span of control. Highly organized and detail oriented. Strong analytical skills to assess data sets. Ability and flexibility to travel for business as required Desired Characteristics: Active listener with balanced judgement. Ability to take a landscape view, understand macro-level risks and how and where day to day activities and details connect to larger themes. Excellent judgment in determining relative weight and importance of risks, given Synchrony’s business evolution and the evolution of the external landscape. Diplomatic challenge and relationship-building skills. Skilled in analyzing complex issues and developing fair, effective solutions. Grade/Level: 14 The salary range for this position is 150,000.00 - 250,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Our Way of Working : We’re proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. You will be required to commute to your nearest Hub (either virtual or physical) for in-person engagement activities such as regular business or team meetings, training and culture events. *Field Sales and some Commercial team roles may have varied location requirements based upon partner obligations or preferences. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months’ time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you’ll be part of an inclusive culture where your individual skills, experience, and voice are not only heard – but valued. Together, we’re building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We’re proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627. Representatives are available from 8am – 5pm Monday to Friday, Central Standard Time Job Family Group: Risk Management

  • Alpharetta, GA

  • no content

VP – Data Architecture Governance

Role Summary/Purpose: The VP – Data Architecture Governance leader is a strategic leadership role within Synchrony’s Data & Analytics Engineering organization responsible for enterprise data platform architecture governance, risk & controls oversight, and architecture decision leadership. This role ensures enterprise-wide alignment of data architecture standards, reference patterns, and control requirements to support Synchrony’s evolving data landscape and long-term business objectives. As a leader, you will work extensively with senior architects, engineering teams, Internal Audit, risk and compliance functions to design “controls-by-design” architecture guardrails and ensure they are implemented and evidenced through engineering workflows —across AWS cloud services (e.g., Redshift, EMR, SageMaker, etc.), Ab Initio, Kafka, Hadoop, Oracle, Snowflake and SAS - which collectively support Synchrony’s enterprise-wide data, AI and analytics needs to enable informed decision-making and business growth. You will lead governance activities including issue management, risk & controls assessment, and audit/regulatory coordination (e.g., SOX) , while mentoring teams and promoting architectural excellence. Our Way of Working We’re proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events. Essential Responsibilities: Own the L3 data architecture governance process, ensuring standards, procedures, and job aids are defined, maintained, and aligned with Synchrony’s strategic objectives including cloud modernization efforts. Collaborate with enterprise and domain architects to align data architecture standards and controls across Synchrony. Lead issue and risk management activities for data architecture, including tracking, resolving, and documenting closure of control gaps and audit findings; ; drive root-cause analysis and sustainable remediation (not just closure). Drive coordination of audits, regulatory requests, and certifications (e.g., SOX), ensuring timely responses and remediation. Author and curate executive and regulator ready architecture governance content (e.g., standards, policies, control narratives, procedures, evidence packs, and briefing materials), ensuring clarity, consistency, and auditability. Partner with compliance, risk, business stakeholders and engineering teams to embed controls into data platform processes supporting operational resilience and regulatory compliance. Maintain risk and control documentation and update governance tools to track risk posture and mitigation actions. Communicate progress and risk exposure regularly to senior leadership. Chair/lead architecture design reviews for critical data engineering initiatives (batch streaming), approving reference patterns for ingestion, transformation, storage, and consumption (APIs, datasets, events) and ensuring alignment to target-state architecture. Define technical guardrails and ensure adherence to approved reference architectures for data domains and products (data modeling, data contracts, metadata/lineage, data quality, security), including standards for cloud-native implementations and migration from legacy platforms. Drive automation of architecture compliance by partnering with platform/DevOps teams to embed controls into engineering workflows (e.g., CI/CD checks, configuration baselines, policy-as-code, automated evidence capture/monitoring). Perform other duties and/or special projects as assigned. Qualifications / Requirements: Bachelor’s Degree in Computer Science or related field and a minimum 10 years’ experience in information technology or in lieu of degree, High School/GED and 15 years of Information technology experience. A minimum of 8 years of progressive experience in governance role supporting engineering org or senior data architecture roles within regulated environments, with preference for financial services. Proven experience owning data platform architecture governance and control frameworks and driving compliance activities from design through implementation and evidence. Strong collaboration skills to work effectively with architects, engineers, risk, and audit teams. Experience managing audit coordination and regulatory compliance activities for technology platforms. Knowledge of industry best practices in data architecture and governance, with focus on cloud modernization initiatives. Strong communication skills, including ability to brief executive leadership on risk and compliance matters. Familiarity with risk management and issue tracking tools and processes is preferred. Ability and flexibility to travel for business as required Desired Characteristics: Strategic thinker with a strong risk management mindset. Proactive, results-oriented with ability to manage multiple priorities. Influential leader capable of driving change across complex, matrixed organizations. Passion for continuous improvement of data architecture controls and governance. Recognized thought leader with strong technical writing and storytelling skills; able to translate complex architecture and control topics for executive and regulatory audiences. Grade/Level: 13 The salary range for this position is 155,000.00 - 260,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Our Way of Working : We’re proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. You will be required to commute to your nearest Hub (either virtual or physical) for in-person engagement activities such as regular business or team meetings, training and culture events. *Field Sales and some Commercial team roles may have varied location requirements based upon partner obligations or preferences. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months’ time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you’ll be part of an inclusive culture where your individual skills, experience, and voice are not only heard – but valued. Together, we’re building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We’re proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627. Representatives are available from 8am – 5pm Monday to Friday, Central Standard Time Job Family Group: Information Technology

  • Alpharetta, GA

  • no content

VP, Privileged Access Management (PAM) Engineer - Delinea

Role Summary/Purpose: We are looking for a highly skilled PAM Engineer with proven experience in Delinea Secret Server, Server Suite, and Delinea Just Enough Privilege (JEP) to manage and enhance our privileged access management infrastructure. This role involves installing, configuring, and maintaining PAM platforms; integrating a variety of IT systems—including databases, ServiceNow, and network devices—with the PAM vault; and supporting secure credential management processes. Responsibilities expand this role to include technical leadership, strategic support, and guidance across the PAM program. The ideal candidate will serve as a technical leader who supports and mentors engineers, influences PAM roadmap direction, drives standardization and automation, and partners with stakeholders to ensure PAM capabilities align to enterprise security and business objectives. Essential Responsibilities: Engineering & Operations Install, configure, and maintain Delinea Secret Server, Server Suite, platform components, and Delinea Just Enough Privilege (JEP). Integrate various IT systems, applications, and network devices with the PAM vault, including databases and ServiceNow. Support the management, vaulting, and rotation of privileged credentials across integrated platforms. Work with out-of-the-box PAM integrations and customize where necessary to meet business requirements. Troubleshoot PAM system issues, perform root cause analysis, and implement timely resolutions. Manage and submit firewall requests related to PAM system connectivity and functionality. Collaborate with network, security, and application teams to ensure seamless PAM integration and compliance. Provide on-call support for PAM system availability, promptly responding to incidents and outages. Monitor PAM system health, apply patches and upgrades, and optimize performance. Document system configurations, integrations, procedures, and incident resolution reports. Technical Leadership, Strategic Vision & Guidance Serve as a technical leader for PAM engineering, providing guidance, oversight, and technical direction to engineers supporting Delinea platforms and integrations. Partner with security leadership and stakeholders to support the PAM strategic vision, roadmap planning, and prioritization of enhancements aligned to enterprise risk reduction and business needs. Lead design and review of complex PAM solutions, including architecture decisions, patterns/standards, and integration approaches across infrastructure and applications. Drive standardization and operational maturity (e.g., onboarding patterns, credential rotation standards, JEP policy conventions, break-glass processes, and audit readiness). Identify opportunities for automation and self-service, improving onboarding speed, reducing manual effort, and increasing reliability (e.g., workflow integrations with ServiceNow, scripting, API-based automation). Lead or support major initiatives such as platform upgrades, migrations, new capability rollouts, and resilience improvements (HA/DR, monitoring strategy, capacity planning). Provide technical mentorship through code/config reviews, troubleshooting support, knowledge sharing, and development of runbooks and engineering playbooks. Own and improve key operational outcomes such as SLA/SLO performance, incident reduction, root cause remediation, and continuous improvement backlog management. Support security and compliance needs by ensuring PAM implementations meet policy requirements and are prepared for audit and reporting expectations. Perform other duties and/or special projects as assigned. Qualifications/Requirements: Bachelor's degree in Information Technology, Cybersecurity, or a related discipline is preferred; in lieu of a degree, minimum 8 years of relevant experience will be considered. 6 years of experience in cybersecurity, with depth in Identity & Access Management (IAM) and security controls, including one or more of: Privileged Access Management (PAM), SSO, MFA, CIAM, RBAC, and/or directory governance. Proven experience with Delinea Secret Server, Server Suite, Delinea Just Enough Privilege (JEP), and related PAM platforms. Hands-on experience integrating diverse solutions (databases, ServiceNow, network devices) with PAM vaults. Strong knowledge of privileged credential lifecycle management and security best practices. Demonstrated ability to provide technical leadership (leading designs, mentoring engineers, setting standards, influencing decisions). Experience driving or supporting roadmap planning, cross-team prioritization, and execution of complex technical initiatives. Familiarity with out-of-the-box PAM integrations and customization capabilities. Experience managing firewall requests and collaborating with infrastructure teams. Comfortable with crafting and editing: - PowerShell (preferred/primary): Build and maintain automation for Delinea/Secret Server use cases, including REST API integration, JSON/data handling, modular scripting, logging, and robust error handling. - SQL (basic to intermediate): Support reporting and data analysis needs; familiarity with querying for operational/audit insights (API-first approach when applicable). - Linux/Bash: Ability to automate administrative tasks on Linux systems (SSH, sudo, cron, file permissions). Willingness and availability to participate in on-call rotations for after-hours support. Excellent troubleshooting, problem-solving, and communication skills. Ability to work effectively across technical teams and stakeholders. Ability and flexibility to travel for business as required Grade/Level: 12 The salary range for this position is 135,000.00 - 230,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Our Way of Working : We’re proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. You will be required to commute to your nearest Hub (either virtual or physical) for in-person engagement activities such as regular business or team meetings, training and culture events. *Field Sales and some Commercial team roles may have varied location requirements based upon partner obligations or preferences. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months’ time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you’ll be part of an inclusive culture where your individual skills, experience, and voice are not only heard – but valued. Together, we’re building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We’re proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627. Representatives are available from 8am – 5pm Monday to Friday, Central Standard Time Job Family Group: Information Technology

  • Prince, NY

  • no content

AVP, Risk Management Systems Business Analyst

Role Summary/Purpose: We are seeking a highly motivated and detail-oriented individual to join our dynamic team as a Sr. Business Analyst. As a key member of GRC Risk Management Systems team, you will play a critical role in the understanding and driving organization's risk management goals. This is an excellent opportunity for a professional looking to grow in the financial industry while contributing to the organization's data-driven decision-making processes. Essential Responsibilities: Advocate for use of the GRC technology platform as the optimal tool for risk and governance program activities and system of record Partner with different internal and external stakeholders to enable different departments across the organization to identify, understand and manage key organizational risks on a holistic level. Develop Features/User Stories and support review of QA test scripts, lead UAT and regression activities, and release validation . Identify process improvement, user experience, design, and technical systems and architecture opportunities to support risk and governance programs Drive business requirements to ensure data integrity, usage and flow are well understood and agreed-upon by business partners during grooming Maintain a well-groomed backlog, participate in Agile rituals and be the voice of the business for GRC Support build and prioritized sequence of the backlog to drive defined product roadmap by partnering and collaborating with stakeholders on defining and documenting requirements Support the day-to-day management and operation of Synchrony’s GRC Risk technology platform, as required Work with IT and business teams, as required Perform other duties and/or special projects as assigned Qualifications/Requirements: Bachelor's degree in a relevant field such as Business Management, Information Technology, or Finance; OR in lieu of Bachelor’s degree, 7 years’ experience in software development and/or life-cycle management including, Design, QA, UAT, and, Project Management 4 years of experience in software development and/or life-cycle management including, Design, QA, UAT, and, Project Management 4 years of experience with operational risk management techniques including, development of process flows, identification and assessment of risks and controls, testing and monitoring procedures, and, development of related metrics Strong analytical and problem-solving skills with attention to detail 2 years of working with advanced Excel functions and formulas including, Pivot Table vlookup, Macros, and, Charts 5 years of Project Management experience Ability and flexibility to travel for business as required Desired Characteristics: Ability to lead and manage projects to completion, especially managing multiple projects simultaneously with minimal supervision Experience in driving/identifying validation scenarios for UAT with Product Owners Experience working with Product Owners/SMEs in eGRC domain for solutions like: TPRM; Issues Management; RCSA; Business Continuity Management; Compliance; Audit Problem solver with ability to promote collaborative problem solving Effective communication skills and ability to work collaboratively in a team environment in an offshore/onshore model Minimum 4 years of experience in Risk/Banking/Credit Card industry Track record of creative problem solving and ability to thrive in a cross-functional and virtual environment High energy, self-motivated, with strong communication skills (verbal and written) Proficient with Agile software development framework both Scrum and Kanban Proficient in documenting process flows/Epics/Features/User Stories Experience working on any eGRC platform (Archer; SAI360;MetricStream; Audit Board etc) environment Experience working with a global team Grade/Level: 10 The salary range for this position is 75,000.00 - 130,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Our Way of Working : We’re proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. You will be required to commute to your nearest Hub (either virtual or physical) for in-person engagement activities such as regular business or team meetings, training and culture events. *Field Sales and some Commercial team roles may have varied location requirements based upon partner obligations or preferences. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months’ time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you’ll be part of an inclusive culture where your individual skills, experience, and voice are not only heard – but valued. Together, we’re building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We’re proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627. Representatives are available from 8am – 5pm Monday to Friday, Central Standard Time Job Family Group: Risk Management

  • Pioneer Square, WA

  • no content

VP, Privileged Access Management (PAM) Engineer - Delinea

Role Summary/Purpose: We are looking for a highly skilled PAM Engineer with proven experience in Delinea Secret Server, Server Suite, and Delinea Just Enough Privilege (JEP) to manage and enhance our privileged access management infrastructure. This role involves installing, configuring, and maintaining PAM platforms; integrating a variety of IT systems—including databases, ServiceNow, and network devices—with the PAM vault; and supporting secure credential management processes. Responsibilities expand this role to include technical leadership, strategic support, and guidance across the PAM program. The ideal candidate will serve as a technical leader who supports and mentors engineers, influences PAM roadmap direction, drives standardization and automation, and partners with stakeholders to ensure PAM capabilities align to enterprise security and business objectives. Essential Responsibilities: Engineering & Operations Install, configure, and maintain Delinea Secret Server, Server Suite, platform components, and Delinea Just Enough Privilege (JEP). Integrate various IT systems, applications, and network devices with the PAM vault, including databases and ServiceNow. Support the management, vaulting, and rotation of privileged credentials across integrated platforms. Work with out-of-the-box PAM integrations and customize where necessary to meet business requirements. Troubleshoot PAM system issues, perform root cause analysis, and implement timely resolutions. Manage and submit firewall requests related to PAM system connectivity and functionality. Collaborate with network, security, and application teams to ensure seamless PAM integration and compliance. Provide on-call support for PAM system availability, promptly responding to incidents and outages. Monitor PAM system health, apply patches and upgrades, and optimize performance. Document system configurations, integrations, procedures, and incident resolution reports. Technical Leadership, Strategic Vision & Guidance Serve as a technical leader for PAM engineering, providing guidance, oversight, and technical direction to engineers supporting Delinea platforms and integrations. Partner with security leadership and stakeholders to support the PAM strategic vision, roadmap planning, and prioritization of enhancements aligned to enterprise risk reduction and business needs. Lead design and review of complex PAM solutions, including architecture decisions, patterns/standards, and integration approaches across infrastructure and applications. Drive standardization and operational maturity (e.g., onboarding patterns, credential rotation standards, JEP policy conventions, break-glass processes, and audit readiness). Identify opportunities for automation and self-service, improving onboarding speed, reducing manual effort, and increasing reliability (e.g., workflow integrations with ServiceNow, scripting, API-based automation). Lead or support major initiatives such as platform upgrades, migrations, new capability rollouts, and resilience improvements (HA/DR, monitoring strategy, capacity planning). Provide technical mentorship through code/config reviews, troubleshooting support, knowledge sharing, and development of runbooks and engineering playbooks. Own and improve key operational outcomes such as SLA/SLO performance, incident reduction, root cause remediation, and continuous improvement backlog management. Support security and compliance needs by ensuring PAM implementations meet policy requirements and are prepared for audit and reporting expectations. Perform other duties and/or special projects as assigned. Qualifications/Requirements: Bachelor's degree in Information Technology, Cybersecurity, or a related discipline is preferred; in lieu of a degree, minimum 8 years of relevant experience will be considered. 6 years of experience in cybersecurity, with depth in Identity & Access Management (IAM) and security controls, including one or more of: Privileged Access Management (PAM), SSO, MFA, CIAM, RBAC, and/or directory governance. Proven experience with Delinea Secret Server, Server Suite, Delinea Just Enough Privilege (JEP), and related PAM platforms. Hands-on experience integrating diverse solutions (databases, ServiceNow, network devices) with PAM vaults. Strong knowledge of privileged credential lifecycle management and security best practices. Demonstrated ability to provide technical leadership (leading designs, mentoring engineers, setting standards, influencing decisions). Experience driving or supporting roadmap planning, cross-team prioritization, and execution of complex technical initiatives. Familiarity with out-of-the-box PAM integrations and customization capabilities. Experience managing firewall requests and collaborating with infrastructure teams. Comfortable with crafting and editing: - PowerShell (preferred/primary): Build and maintain automation for Delinea/Secret Server use cases, including REST API integration, JSON/data handling, modular scripting, logging, and robust error handling. - SQL (basic to intermediate): Support reporting and data analysis needs; familiarity with querying for operational/audit insights (API-first approach when applicable). - Linux/Bash: Ability to automate administrative tasks on Linux systems (SSH, sudo, cron, file permissions). Willingness and availability to participate in on-call rotations for after-hours support. Excellent troubleshooting, problem-solving, and communication skills. Ability to work effectively across technical teams and stakeholders. Ability and flexibility to travel for business as required Grade/Level: 12 The salary range for this position is 135,000.00 - 230,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Our Way of Working : We’re proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. You will be required to commute to your nearest Hub (either virtual or physical) for in-person engagement activities such as regular business or team meetings, training and culture events. *Field Sales and some Commercial team roles may have varied location requirements based upon partner obligations or preferences. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months’ time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you’ll be part of an inclusive culture where your individual skills, experience, and voice are not only heard – but valued. Together, we’re building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We’re proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627. Representatives are available from 8am – 5pm Monday to Friday, Central Standard Time Job Family Group: Information Technology

  • Lake Mary, FL

  • no content

VP, Collections Digital & Mail Contact Strategy Leader

Role Summary/Purpose: The VP, Collections Digital and Letter Contact Strategy role will lead collections contact strategy development and analytics for Synchrony’s digital (mobile app, email, text) and letter channels, leveraging statistical methods, advanced analytics, and deep domain expertise. Overseeing a global team of three strategy analysts, this role will be accountable for driving superior business outcomes by developing and continuously optimizing data-driven strategies. The VP will maximize collections performance while ensuring regulatory compliance and operational risk management. Collaborating closely with Collections & Recovery Strategy teams, Collections Operations, Growth, IT (Data Warehouse/Prism) teams, Finance, and second line of defense teams (e.g., Legal, Compliance, Fair Lending, Credit Strategy Validation), this leader will deliver top-tier results through rigorous analytics and cross-functional partnership. Core responsibilities: Own collections contact strategies for digital channels (including mobile app, email, text), letters and statement messages for secured and unsecured consumer revolving and installment portfolios. Lead development, testing and rollout of contact strategies for various sub-populations (e.g., customers who have requested no calls, customers working with debt settlement companies). Includes developing the business case, obtaining all approvals, partnering with Operations and IT to implement, ensuring appropriate controls, and ensuring robust reporting and monitoring. Lead development of collections digital and letter strategies for new client start-ups, new client conversions, new products, etc. Actively map and analyze the current customer journey for written communications, implementing refinements to drive improved customer engagement; lead development of new creatives / messages and partner with client managers to obtain required partner approvals and with business strategy implementation team and/or IT to implement. Champion the adoption of next-generation communication technologies such as mobile app communications (e.g., account status messages, push notifications) & RCS (“SMS 2.0”). Partner with Technology & Operations teams to assess digital opportunities such as Text to Pay / Pay By Text. Utilize data-driven insights to identify growth and improvement opportunities, ensuring strategies remain agile and aligned with evolving customer behaviors and business goals. Drives automation and process excellence initiatives to enhance operational efficiency, improve customer engagement, and optimize collections outcomes. Utilize generative and agentic AI technologies to advance predictive analytics, personalize customer communications, and drive smarter, more effective collections strategies. Partner with Collections Operations to identify, prioritize, test and rollout initiatives to reduce expenses and/or to improve customer experience. Partner with Compliance and Legal to complete gap assessment for new laws, regulations and regulatory guidance and, if necessary, lead and implement changes to ensure compliance. Own Collections strategy process support including strengthening test design and monitoring. Ensure robust governance, processes and controls are in place. Prevent, detect and remediate issues. Comply with company policies and control requirements for Non-Model Tools / strategies. Lead or co-lead support for frequent regulatory exams, audits and reviews including explaining policies, strategies, tests and reporting. Complete regular benchmarking. Stay abreast of industry trends to identify emerging opportunities and risks. Perform other duties and/or special projects as assigned. Qualifications/Requirements: Bachelor’s degree with a minimum 8 years of strategy, analytics or credit risk management experience or, in lieu of a Bachelor’s degree, 12 years of strategy, analytics, or credit risk management experience. 3 years of direct people management experience. Advanced proficiency with data analytics and segmentation platforms (e.g., SAS, SQL, Python/R). Demonstrated success developing and executing strategy, testing protocols, and delivering measurable results in a regulated financial services environment. Strong relationship building, communication (verbal, written) and influencing skills; must be able to communicate with and influence executives. Strong PC proficiency (Microsoft Office suite including: Word, Excel, PowerPoint, and Outlook) or comparable software application. Ability and flexibility to travel for business as required Desired Characteristics: Master's degree (Business administration or quantitative field). Collections and/or Recovery strategy experience in consumer lending (ideally credit card) industry. Experience developing collections contact strategies, including email creatives, text messages, letters and/or statement messages. Experience managing geographically dispersed teams, including offshore employees. Experience interacting with regulators, auditors and second line of defense teams. Grade/Level: 12 The salary range for this position is 135,000.00 - 230,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Our Way of Working : We’re proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. You will be required to commute to your nearest Hub (either virtual or physical) for in-person engagement activities such as regular business or team meetings, training and culture events. *Field Sales and some Commercial team roles may have varied location requirements based upon partner obligations or preferences. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months’ time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you’ll be part of an inclusive culture where your individual skills, experience, and voice are not only heard – but valued. Together, we’re building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We’re proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627. Representatives are available from 8am – 5pm Monday to Friday, Central Standard Time Job Family Group: Credit

  • Alpharetta, GA

  • no content

AVP, Field Sales Manager

Role Summary/Purpose: This field sales position is responsible to sell Regional & Store level client leadership on the benefits of our products so that they will in turn drive product engagement and in store execution to accomplish /exceed credit goals. Position would be required to maintain relationships through effective and timely communication, attending market/store meetings, develop in store product execution strategies/action plans, and ensure regional strategies are effectively rolled out to stores. This position covers a territory comprised of Miami, and Palm Beach with occasional travel to Puerto Rico. Position based from a home office in South Florida and requires significant travel via company car . Essential Responsibilities: Drive application volume to meet/exceed goals - measured as percent increase to Op Plan. Exceed customer satisfaction by meeting/exceeding established Client Satisfaction survey target goals. Enhance implementation of in-store marketing programs; conduct on-going training. Develop credit awareness programs with store/market management. Audit signage, point of sale material for compliance purposes and communicate issues accordingly. Support Client Program Manager and client team initiatives. Compile and present results of on-going credit programs; manage travel and marketing budgets. Attend/support store opening and relocation events. Develop and maintain key external client relationships at store, market, and regional levels. Maximize/leverage credit support and commitment at store level. Develop annual marketing plan for stores to support business goals. Perform other duties and/or special projects as assigned Qualifications/Requirements: Bachelor’s degree , or 5 years’ experience working in the Financial Services Field. Minimum of 3 years of field or outside sales experience. Minimum of 2 years Client Relationship Management experience. Minimum of 2 years’ Experience developing presentations and pitching to all levels of management. Fully bilingual (English & Spanish) Proficiency with MS Word, Excel, and PowerPoint. Willing to travel up to 75% of the time Ability and flexibility to travel for business as required Desired Characteristics: Excellent negotiation and client relationship skills. Openness to coaching and ability to learn quickly. Customer focused mindset with ability to respond quickly to customer needs. Exceptional interpersonal communication skills (written, oral, nonverbal). Private Label Sales and Marketing experience will be a plus. Strong finance business/industry acumen Grade/Level: 10 The salary range for this position is 75,000.00 - 130,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Our Way of Working : We’re proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. You will be required to commute to your nearest Hub (either virtual or physical) for in-person engagement activities such as regular business or team meetings, training and culture events. *Field Sales and some Commercial team roles may have varied location requirements based upon partner obligations or preferences. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months’ time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you’ll be part of an inclusive culture where your individual skills, experience, and voice are not only heard – but valued. Together, we’re building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We’re proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627. Representatives are available from 8am – 5pm Monday to Friday, Central Standard Time Job Family Group: Sales

  • Belle Isle, FL

  • no content

AVP, Product Engineer - AML

Role Summary/Purpose: We are seeking a highly skilled AML Product Engineer to join our team and take ownership of the development, enhancement, and maintenance of Anti-Money Laundering (AML) products. The ideal candidate will have a strong background in software engineering combined with a deep understanding of AML regulations and product functionality. You will work closely with cross-functional teams including compliance, data science, and product management to build effective AML solutions that help detect and prevent financial crimes. Our Way of Working We’re proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. Occasionally you will be required to commute or travel for in person engagement activities such as business or team meetings, training and culture events. *Field Sales and some Commercial team roles may have varied location requirements based upon partner obligations or preferences. Key Responsibilities: Design, develop, and maintain AML product features and modules ensuring scalability, reliability, and compliance with regulatory standards. Document AML Data mapping from Source to AML Collaborate with compliance and risk teams to translate AML rules and regulatory requirements into technical specifications. Implement and optimize transaction monitoring systems, alert generation mechanisms, case management tools, and customer risk scoring features. Upgrade and Implement Actimize AML SAM and CDD models. Integrate AML product solutions with internal and external data sources, including sanctions lists, watchlists, and transaction data feeds. Continuously improve AML product performance through data analysis, tuning detection algorithms, and refining workflows. Work closely with data scientists and analysts to implement machine learning models and analytics for enhanced detection of suspicious activities. Provide technical troubleshooting, root cause analysis, and swift resolution of AML product issues. Ensure AML product security, data privacy, and audit readiness. Support product QA, user acceptance testing (UAT), and participate in release management. Keep abreast of evolving AML regulations, industry trends, and emerging technologies to innovate product capabilities. Document system designs, processes, and code in accordance with company standards. Perform other duties and/or special projects as assigned. Qualifications/Requirements: Bachelor’s or Master’s degree in Computer Science, Engineering, Information Systems, or a related field. Proven experience (3 years) in software engineering with a focus on financial crime, AML, or regulatory technology products. Strong programming skills in languages such as Java, Python, or C#. Experience with implementing AML software platforms like Actimize SAM, CDD, STAR. Knowledge of AML regulatory requirements (e.g., BSA, FATF, OFAC sanctions) and risk typologies. Familiarity with transaction monitoring systems, alert workflows, case management, and KYC/CDD processes. Experience with databases (SQL/NoSQL), APIs, and integration of external data services. Understanding of machine learning/AI applications in AML is preferred. Excellent problem-solving, communication, and teamwork skills. Ability to work in an agile development environment. Ability and flexibility to travel for business as required Desired Characteristics: Strong problem-solving abilities combined with a proactive and solution-focused mindset. Ability to mentor and uplift the capabilities of peers in a collaborative, team-oriented environment. Critical thinking, creativity, and a solution-driven mindset Exposure to ETL tools like Ab initio. Grade/Level: 10 The salary range for this position is 100,000.00 - 170,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Our Way of Working : We’re proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. You will be required to commute to your nearest Hub (either virtual or physical) for in-person engagement activities such as regular business or team meetings, training and culture events. *Field Sales and some Commercial team roles may have varied location requirements based upon partner obligations or preferences. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months’ time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you’ll be part of an inclusive culture where your individual skills, experience, and voice are not only heard – but valued. Together, we’re building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We’re proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627. Representatives are available from 8am – 5pm Monday to Friday, Central Standard Time Job Family Group: Information Technology

  • Charlotte, NC

  • no content