Deputy Director of Engagement
SUMMARY: The Deputy Director of Engagement provides strategic leadership for all engagement functions at ECHO’s Florida campus, integrating guest experience, regional partnerships, and advancement initiatives into a unified, mission-driven strategy. This role ensures that every interaction—with visitors, donors, partners, and the local community—advances ECHO’s mission by strengthening relationships, expanding the network, and inspiring deeper engagement. Working cross-functionally, this leader aligns on-site experiences with ECHO’s global strategy, translating impact into compelling, Christ-centered opportunities for participation, partnership, and investment. ESSENTIAL DUTIES AND RESPONSIBILITIES: The following statements describe the essential functions of this position and are not intended to be an exhaustive list of all responsibilities. Site as a Strategic Engagement Platform Lead the vision and utilization of the Florida campus as a primary platform for donor engagement, inspiration, and education. Ensure campus experiences reflect ECHO’s identity as a global, Christ-centered, agricultural development organization. Integrate farm, nursery, seed bank, and training environments into cohesive storytelling experiences that demonstrate impact. Collaborate with program teams to ensure alignment between what is experienced on campus and ECHO’s global work. Advancement-Focused Engagement Strategy Develop and lead a comprehensive engagement strategy that directly drives fundraising outcomes, donor acquisition, and donor retention. Design intentional pathways that move individuals from awareness to active partnership (visitor → engaged supporter → donor → advocate). Partner closely with Advancement leadership to align engagement efforts with campaign priorities, funding initiatives, and donor journeys. Ensure all engagement activities contribute to strengthening and growing the ECHO network and increasing its effectiveness. Translate ECHO’s global goals into compelling, donor-facing narratives and experiences. Establish and track key engagement metrics, including donor conversion rates, pipeline growth, and retention outcomes, ensuring alignment with Advancement goals. Team Leadership & Cross-Functional Coordination Lead and develop staff, including roles connected to: Welcome & Resource Center Operations Regional partnerships Foster a culture of excellence, collaboration, and Christ-centered service. Facilitate strong collaboration across departments including Advancement, Global Teams, MEAL, Communications, and Operations. Ensure alignment with ECHO’s strategic framework across all engagement functions. Build and strengthen relationships with local churches, donors, institutions, and community partners. Represent ECHO in regional events, speaking engagements, and partnership opportunities. QUALIFICATIONS & REQUIRED SKILLS Faith Alignment : Must subscribe to the ECHO Statement of Faith or Apostle’s Creed and demonstrate character traits consistent with ECHO’s core values. Leadership Communication : Exceptional written, verbal, and interpersonal communication skills, with a proven ability to engage diverse stakeholders, build consensus, and inspire teams. Strategic Administration : Strong organizational and administrative skills, with meticulous attention to detail and the ability to develop systems that support scale and excellence. Relational Agility : Demonstrated ability to cultivate relationships across departments, with partners, and among team members with professionalism and empathy. Initiative & Accountability : Self-starter with a high degree of initiative, ownership, and accountability in completing tasks and driving strategic objectives forward. Time & Priority Management : Proven ability to manage multiple priorities in a fast-paced environment while meeting deadlines and maintaining composure under pressure. Team-Oriented Independence : Capable of thriving both independently and collaboratively, with a strong orientation toward team success and shared goals. Event Flexibility : Willingness and availability to support occasional evening and weekend events aligned with donor engagement activities. Technical Proficiency : High proficiency in Salesforce (or similar CRM), with the ability to learn new systems quickly and optimize database use for fundraising strategy. Data Integrity Focus : Exceptional attention to data accuracy, entry, and ongoing validation, with a mindset for continuous improvement in recordkeeping. Software Competency : Advanced skills in Microsoft Office Suite (Word, Excel, PowerPoint), with the ability to generate reports, presentations, and communication assets as needed. REQUIRED EDUCATION AND EXPERIENCE Bachelor’s Degree required; advanced degree preferred (nonprofit leadership, business, marketing, or related field). Minimum of 5 years in advancement, engagement strategy, fundraising, or nonprofit leadership roles. ORGANIZATIONAL RELATIONSHIPS The Deputy Director of Engagement reports directly to the Chief Development Officer and provides strategic oversight and support to key ECHO Florida staff. This role collaborates closely with the Deputy Chief Development Officer and Director of Marketing to ensure cohesion across all Advancement functions. The Deputy Director of Engagement also serves as a cross-departmental liaison, strengthening organizational cohesion and strategic alignment. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions within an office environment. The noise and activity level is usually quiet; however, at times the environment may become fast-paced due to urgent projects and deadlines. This role requires the ability to work constructively under pressure and the ability to travel on short notice. PHYSICAL REQUIREMENTS While performing the duties of this job, the employee is regularly required to stand; walk; use hands, talk and hear. Fine motor skills such as typing, the use of a computer mouse and telephone handset are required. The employee is frequently required to reach with hands and arms. The employee is required to sit, stoop, kneel, and crouch. The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. POSITION TYPE AND EXPECTED HOURS OF WORK This is a full-time, exempt leadership position. Standard working hours are Monday through Friday, 8:00 a.m. to 5:00 p.m. Occasional evening and weekend work may be required to support donor engagement activities, events, or organizational needs. Flexibility in scheduling is expected to support high-priority initiatives and cross-functional collaboration. TRAVEL This position requires regular travel, including local and domestic trips for donor, church, and institutional partner visits. Occasional international travel is also required to ECHO's Regional Impact Centers to support relationship development and strategic initiatives. Travel frequency will vary based on campaign needs, partner engagement opportunities, and organizational priorities. OTHER DUTIES This job description is not designed to cover all duties; responsibilities may change at any time with or without notice. COMPENSATION AND BENEFITS Compensation commensurate with experience Comprehensive health coverage (medical, dental, vision, and life insurance) Short- and long-term disability insurance Company-matched 401(k) retirement plan Generous paid time off, 12 paid holidays, 5 wellness days, plus paid birthday leave AAP/EEO STATEMENT ECHO is an Equal Opportunity Employer. We believe it is our moral and legal obligation to meet the responsibility of ensuring that all management practices regarding employees are conducted in a nondiscriminatory manner. In compliance with Title VII of the 1964 Civil Rights Act, and other applicable federal and state statutes, all recruiting, hiring, training, and promoting for all job classifications will be administered without regard to race, color, ancestry, age, sex, national origin, pregnancy or childbirth, disability, military veteran status, genetic information, or other applicable status protected by law, including state of employment protected classes. It is, therefore, our policy and intention to evaluate all employees and prospective employees strictly according to the requirements of the job. ECHO is a Christian religious-affiliated organization; and as such, is not subject to religious discrimination requirements. ECHO’s hiring practices and EEO discrimination practices are in full compliance with both federal and state law. Federal law creates an exception to the “religion” component of the employment discrimination laws for religious organizations and permits them to give employment practice preference to members of their own religious beliefs. J-18808-Ljbffr
