Engineering Manager → CTO | San Francisco (Remote – US Time Zones)

Get AI-powered advice on this job and more exclusive features. This range is provided by Benchstack Ai. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Overview Base pay range $170,000.00/yr - $300,000.00/yr A fast-growing healthtech startup is building an AI platform that helps patients navigate care more efficiently — combining human advocacy with intelligent automation to improve outcomes and cut through healthcare complexity. We’re hiring an Engineering Manager ready to step into a CTO path . This is a hands-on leadership role where you’ll design systems, ship product, and grow the engineering team from the ground up. Responsibilities Build and launch patient- and partner-facing applications and backend systems. Architect scalable, production-ready AI-driven infrastructure. Lead and mentor a small, high-performing team of engineers. Work directly with the founders and early users to turn real-world needs into product. Make pragmatic technical decisions that balance speed, quality, and scale. What we’re looking for 8 years of full-stack or backend engineering experience in startups or fast-moving environments. Strong technical depth across Python, Django, Next.js, and cloud (AWS/GCP). Comfortable working in ambiguity, with a bias for execution and delivery. Experience leading small teams and mentoring engineers. Excitement about using AI to solve meaningful, real-world problems. Why this role Clear path from Engineering Manager to CTO. Backed by leading investors and advisors from top tech and healthcare companies. High ownership, high visibility, and the chance to build from zero to scale Seniority level Mid-Senior level Employment type Full-time Job function Engineering, Product Management, and Information Technology Industries Software Development, Technology, Information and Media, and Hospitals and Health Care Referrals increase your chances of interviewing at Benchstack Ai by 2x Get notified about new Engineering Manager jobs in San Francisco, CA . J-18808-Ljbffr

Research and Policy Principal/Lead Economist at Inter-American Development Bank

Research and Policy Principal/Lead Economist Location Post of duty: Washington, District of Columbia, USA. We improve lives The IDB Group is a community of diverse, versatile, and passionate people who come together on a journey to improve lives in Latin America and the Caribbean. Our people find purpose and do what they love in an inclusive, collaborative, agile, and rewarding environment. About this position We are looking for an experienced and policy-oriented macroeconomist to join the Research Department. This role is ideal for a candidate passionate about addressing the development challenges of Latin America and the Caribbean through rigorous economic analysis and strategic policy engagement. The candidate should possess: Strong technical skills A record of high-quality, original research in peer-reviewed journals The ability to communicate with a wide range of potential audiences An interest in policy issues in the region The successful candidate will contribute to the Bank’s mission by producing high-impact research, advising on macroeconomic policy and topical macroeconomic developments important for the region, and engaging with stakeholders across the region to promote evidence-based decision‑making. What you’ll do Analyze macroeconomic trends and develop policy recommendations on fiscal, monetary, exchange rate, and structural issues. Contribute to countries’ macroeconomic monitoring and assessments and to policy dialogue with authorities when necessary. Advise government counterparts and institutional leadership on macroeconomic policy design and implementation. Conduct high-quality, policy-relevant research on macroeconomic issues including growth, inflation, debt sustainability, and external vulnerabilities. Publish findings in peer-reviewed journals and institutional reports. Lead thematic studies and flagship publications that inform regional and global policy debates. Build and maintain relationships with central banks, ministries of finance, international organizations, and academic institutions. Represent the institution in high-level policy forums, conferences, and working groups. Mentor junior economists and contribute to internal training programs. Support capacity-building initiatives in member countries through workshops, technical assistance, and collaborative research. Develop and refine analytical tools and frameworks for macroeconomic policy assessment. Stay abreast of global economic developments and integrate cutting‑edge methodologies into policy work. What you'll need Education: Master’s degree or equivalent education (PhD strongly preferred) in Economics. Experience: At least 7 years of relevant professional experience for a Principal Economist, or at least 6 years for a Lead Economist, in macroeconomic analysis, policy design, and applied research, preferably in international organizations, central banks, ministries of finance, or academic institutions, on topics relevant to development in Latin America and the Caribbean. Demonstrated track record of publications in peer‑reviewed journals and institutional reports related to fiscal, monetary, exchange rate, financial and structural issues policies and contributing to macroeconomic monitoring and assessments. Experience in policy dialogue with government authorities, representing organizations in high-level forums and institutional leadership is valued. Languages: Proficiency in English and one of the other Bank official languages (Spanish, French or Portuguese) is required. As part of your application, we kindly request that you submit: i) a cover letter, and ii) a recent paper. Please upload both documents in the “Additional Documents” section, which is intended for other relevant materials such as cover letters, portfolios, diplomas, etc. Requirements Citizenship: You are a citizen of one of our 48-member countries. We may offer assistance with relocation and visa applications for you and your eligible dependents. Consanguinity: You have no family members (up to the fourth degree of consanguinity and second degree of affinity, including spouse) working at the IDB, IDB Invest, or IDB Lab. Type of contract and duration International staff contract, 36 months initially, renewable upon mutual agreement. What we offer Competitive compensation package, including an annual base salary expressed on a net‑of‑tax basis. Leaves and vacations: 24 days of paid time off 8 personal days sick leave gender‑neutral parental leave. Health insurance: IDB Group provides employees and eligible dependents with a robust medical benefits program that covers medical, dental, vision, preventive care, and prescription drugs. Pension plan: defined benefit pension plan that provides financial security and support employees in planning for their future. Assistance with relocation and visa applications for you and your family when it applies. Hybrid and flexible work schedules. Health and well‑being: Access to our Health Services Center that provides preventive care and health education for employees. Development support: We offer tools to boost your professional profile, such as mentoring, 1:1 professional counseling, training and learning opportunities, language classes, mobility options, among others. Other perks: Lactation Room, Daycare Center, Gym, Bike Racks, Parking, spouse career support, and others. Our culture At the IDB, we work so everyone brings their best and authentic selves to work while finding their purpose. Our people consistently strive for excellence, and we recognize and celebrate the impact of their contributions. In our efforts to drive innovation, we intentionally include all voices, cultivate a sense of belonging and champion fairness. We welcome individuals from underrepresented groups to join us and share their unique perspectives. Accessibility We ensure that individuals with disabilities are provided reasonable accommodations to participate in the job interview process. If you require an accommodation to complete this application, please email us at [email protected]. J-18808-Ljbffr

Senior Product Manager - Tax

Intuit Credit Karma is a mission-driven company, focused on championing financial progress for our more than 140 million members globally. While we're best known for pioneering free credit scores, our members turn to us for everything related to their financial goals, including identity monitoring, applying for credit cards, shopping for insurance and loans (car, home and personal) and savings accounts and checking accounts* – all for free. Credit Karma has grown significantly through the years: we now have more than 1,700 employees across our offices in Oakland, Charlotte, Culver City, San Diego, London, Bangalore, and New York City. *Banking services provided by MVB Bank, Inc., Member FDIC The Tax team at Credit Karma works closely with TurboTax to deliver on the goal of offering the easiest, fastest, and most personalized Tax filing services for Credit Karma’s members. Working on the Tax product team provides the opportunity to help our members with a key part of their financial lives, to build out innovative ecosystem experiences across the Intuit portfolio, and to deliver results for this strategically critical business initiative, with significant visibility to Credit Karma and Intuit leadership. We are looking for Product leaders with deep consumer product experience, ideally in fintech and/or Tax. The charter of the Tax team doesn’t begin and end at the first and last day of the Tax season: we’re working to help our members year-round, making financial progress via insights and assistance that help them feel confident about their income and taxes, key pieces of their total financial picture. Working in this team does not only require great 0-1 product chops and the ability to strategically collaborate across several complex teams, but also strong business acumen and a desire to truly understand member problems and figure out creative solutions through both product and marketing activities. What you will do: Own multiple product areas and/or 0-1 opportunities in a high visibility, dynamic, strategic part of the Credit Karma business Craft product strategy and roadmap for new end-to-end experiences focused on key member segments within Credit Karma, that have previously not been served well by Tax Work closely with Design, Research, Analytics and Marketing to develop strategies to target, message, and serve new member segments through end to end personalized experiences - from initial intent through tax filing Use quantitative and qualitative data to inform your strategy and success criteria as you iterate on your roadmap and backlog, rapidly experimenting with new ideas and concepts Define Tax member experiences, requirements, goals and KPIs and deliver against them Partner closely with Financial Monitoring & Discovery, Security, Identity, Money, and other vertical teams, as well as both Credit Karma and TurboTax leadership Communicate important concepts, strategy, and statuses to senior leadership as needed and influence decision makers across a complex organization What we Are looking for: Bachelor’s degree from an accredited college or university, or equivalent experience 3 years of product-related experience in consumer software. Understanding of the Tax space is appreciated but not required What we would like to see: Creative product thinker with strong product ability. Can partner closely with design to craft simple and delightful experiences, even in the face of complex constraints and requirements Entrepreneurial spirit, grit, and ability to get things done with scrappy teams and tight timelines. Track record of shipping multiple complex consumer products with broad reach and measurable impact Can strike a healthy balance between speed of execution and maintaining a high quality bar. Adept at driving prioritization decisions and trade-offs based on user needs and company priorities High ownership mentality with a strong willingness to roll up your sleeves while also being able to delegate effectively and learn from others Have a high level of comfort working with ambiguous goals. Ability to work on projects that range from immature pre-product fit to larger, market leading initiatives Outcomes-driven, ability to define KPIs and articulate how they can be met by the product plan. Analytical mindset and data-driven approach to strategic planning and problem solving Pay Transparency Notice: Credit Karma’s mission of championing financial progress for all starts from within. That’s why we implemented role-based compensation, which ensures people who are in the same role receive the same pay with variations for geographic location only. It’s all part of a more comprehensive DEI strategy that helps level the playing field. The base salary range for this role is $198,000 - $248,000, plus equity and benefits. Benefits include: Medical and Dental Coverage Retirement Plan Wellness perks Paid Time Off (Vacation, Sick, Baby Bonding, Cultural Observance, & More) Paid Gift Week in December Credit Karma is proud to be an Equal Employment Opportunity Employer. We welcome all candidates without regard to race, color, religion, age, marital status, sex (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity or gender expression, national origin, veteran or military status, disability (physical or mental), genetic information or other protected characteristic. We prohibit discrimination of any kind and operate in compliance with applicable fair chance laws. Credit Karma is also committed to a diverse and inclusive work environment because it is the right thing to do. We believe that such an environment advances long-term professional growth, creates a robust business, and supports our mission of championing financial progress for everyone. We offer generous benefits and perks with a single eye to nourishing an inclusive environment that recognizes the contributions of all and fosters diversity by supporting our internal Employee Resource Groups. We’ve worked hard to build an intensely collaborative and creative environment, a diverse and inclusive employee culture, and the opportunity for professional growth. As part of the Credit Karma team, your voice will be heard, your contributions will matter, and your unique background and experiences will be celebrated. Credit Karma is strongly committed to protecting personal data. Please take a look below to review our privacy policies: US Job Applicant Privacy Notice UK Job Applicant Privacy Notice J-18808-Ljbffr

Vice Chancellor

Vice Chancellor of Institutional Advancement The Southern University at New Orleans (SUNO) Office of Institutional Advancement works with the University community to advance the SUNO brand and reputation. We aim to grow enrollment, maintain high academic standards, increase alumni engagement and giving, and strive to be included in the US News & World Report Edition of Best Colleges. The Vice Chancellor for Institutional Advancement (VCIA) will provide executive and administrative direction across the University’s advancement and alumni relations programs as a member of the Chancellor's senior leadership team. The VCIA is expected to be a visionary, strategic, people-focused, and results-oriented leader. The VCIA has oversight responsibility for all staff and activities involved with fundraising and alumni relations to support the programs of the University. As such, the VCIA will provide strategic direction and leadership for the division and for supporting, developing and directing staff towards meeting fundraising goals and expanding outreach and increasing visibility of the University locally, regionally and nationally. As the Chief Advancement Officer, the VCIA is tasked with inspiring staff and leading in a manner consistent with SUNO's mission and core values. The VCIA will secure external support for SUNO through campaigns, annual giving, major gifts, planned giving, grants (corporation and foundation), and other programs. In addition to the Chief Advancement Officer, the VCIA is also the official spokesperson for the University. The Division of Institutional Advancement houses the central communications unit for the University, working in collaboration with hundreds of communicators across our campus. The VCIA will be a highly visible presence in the community, both on campus and beyond. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Institutional Advancement Responsibilities Advance the mission, vision, and short and long-term goals of the University in concert with the Chancellor and senior leadership. Work closely with the Chancellor in all phases of advancement and campaign leadership activities. Serve as a member of the University Leadership Team, liaison for institutional advancement to the Board of Supervisors, and with the SUNO and SUS Foundations. Maintain a dynamic portfolio of corporations, foundations, alumni, and individual donors to secure major, capital, and planned gifts, as well as advanced annual gifts and endowment support. Participate in strategic discussions and develop programs to strengthen the financial resources of the University. Create and execute fundraising plans that utilize best practices in annual, major, and planned gift programs to meet fundraising goals. Ensure dynamic processes in all phases of donor qualification, cultivation, solicitation, and stewardship. Engage university programs and maintain cooperative working relationships with administrators, faculty, staff, alumni, parents, and other key community constituents. Provide leadership in the development and implementation of internal and external communications and marketing strategies that promote the institution and improve its brand. Supervise staff, lead special projects and carry out other duties as assigned. Public Relations, Marketing & Communications Responsibilities Work collaboratively with the Enrollment Management unit to provide pioneering, deliberate communications services to enhance the University’s visibility and reputation as well as expand recruiting efforts to increase enrollment. Develop and implement our public affairs strategy in support of organizational goals. Develop and maintain effective relationships with members of the media. Serve as a primary public spokesperson for the university by quickly gathering, validating, and summarizing important information. Lead our crisis communications and issues management teams using positive organizational development practices. Collaborate with a broad array of internal stakeholders including the Department of Facilities Management, Campus Police, cross‑functional teams, Director of Health Services, Athletics and Student Life leadership. Oversee the Career Services department and provide strategic guidance to impact departmental policy and the development of students and alumni. Monitor the department’s engagement in the Quality Enhancement Plan (QEP) by ensuring focus in the predefined measures. Other duties as assigned. Ability to work in close partnership with the SUNO and Southern University System (SUS) Foundations on major philanthropic initiatives. Knowledge of the local philanthropic community is a plus. Successful cultivator, solicitor and steward of relationships with major donors, including individuals, foundations, corporations and legacy giving. Demonstrated ability to inspire and mentor staff, responsibly delegate tasks, and ensure a collaborative working environment. The ability to work and collaborate effectively with many diverse constituencies at the University and in the community. Ability to build productive relationships with the Chancellor's cabinet and other senior leaders, faculty, development colleagues, corporate leaders, philanthropists, alumni, parents, Board of Supervisors, and other constituents. Knowledge of and sensitivity to governance structures and practices in higher education. Energetic, hardworking self‑starter with an engaging personality; brings optimism and flexibility to the task; self‑disciplined; and dedicated to excellence. An excellent communicator, a listener, a strong leader, and a team player, with superior organizational and writing skills. The ability to synthesize, streamline and share information from a variety of sources to illuminate the King’s mission to a broad audience. Success in high level fundraising, donor stewardship, capital and renovation campaigns, endowment planning and growth, and other strategic development efforts. Strong professional integrity and grounding in philanthropy with an understanding of legal and ethical implications of fundraising. Experienced in fundraising and constituent‑related technologies (e.g., CRM systems). Possess an entrepreneurial spirit and experience in creatively and effectively bringing about positive change and maintaining high morale. Network with peers and participate in membership in outside advancement organizations to bring back to campus best practices and ideas from other institutions. Work Environment Office and classroom setting. Ability to sit/stand/walk at will; Ability to climb stairs; Ability to communicate verbally and in writing; Ability to use a keyboard; and Ability to lift or carry up to 10 pounds. Travel and flexible work hours are required. Required Education and Experience A minimum of ten years of experience as a senior level advancement professional in higher education is preferred, including five-plus (5) years of leadership experience in development/philanthropy, preferably with a college or university, not‑for‑profit, community, or similar organization. Will also consider similarly experienced candidates with sales or marketing backgrounds in private business. Bachelor's degree required. Doctorate preferred. Preferred Education and Experience Master’s degree or Doctorate degree highly preferred. Outstanding development professional with a demonstrated track record as a fundraiser, leader, collaborator and strategist is preferred. Engaging and charismatic speaker for Board and outside events highly preferred. Southern University of New Orleans (SUNO) is an Equal Opportunity Employer. Non‑Discrimination Statement In compliance with Title IX of the Education Amendments of 1972, Title VI and VII of the Civil Rights Act of 1964, Section 504 of the Rehabilitation Act of 1973, and other federal, state, and local laws, Southern University at New Orleans (SUNO) forbids discriminating or harassing conduct that is based on an individual's race, color, religion, sex, ethnicity, national origin or ancestry, age, physical or mental disability, sexual orientation, gender identity, gender expression, genetic information, veteran or military status, membership in Uniformed Services, and all other categories protected by applicable state and federal laws. This commitment applies but is not limited to decisions made with respect to hiring and promotion, the administration of educational programs and policies, scholarship and loan programs, and athletic or other College‑administered programs. Discriminatory acts of any kind are strictly forbidden. American with Disabilities Act (ADA) Statement Southern University of New Orleans (SUNO) complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact the Office of Human Resources. Seniority level Executive Employment type Full‑time Job function Administrative Industries Higher Education Benefits (Inferred) Medical insurance Vision insurance Pension plan Paid maternity leave Paid paternity leave J-18808-Ljbffr

X99RYWRY | Head of Credit Risk

About the job X99RYWRY | Head of Credit Risk Job Title Head of Credit Risk – Vietnam (Consumer Finance / Cash Loan) Location Vietnam and Indonesia Job Summary We are seeking an experienced Head of Credit Risk to lead the end-to-end credit risk framework for our Vietnam/Indonesia consumer finance business. This role owns credit strategy, asset quality, local compliance, data ecosystem, and risk team management , with full accountability for portfolio performance. Key Responsibilities Design, implement, and continuously optimize the end-to-end credit risk framework (pre-loan, in-loan, post-loan) for Vietnam/Indonesia cash loan / consumer finance products. Lead local regulatory compliance and risk governance, ensuring alignment with SBV requirements and handling regulatory inspections and audits. Manage and develop the Vietnam risk team, including goal setting, performance evaluation, and capability building. Establish and manage relationships with local data providers, ensuring compliant data usage and continuous enhancement of risk data coverage. Monitor and optimize core risk metrics (approval rate, NPL, fraud rate, portfolio quality), adjusting strategies in response to market and policy changes. Build and institutionalize Vietnam/Indonesia-specific risk methodologies, including fraud patterns, risk segmentation, and decision frameworks. Requirements Bachelors degree or above in Finance, Economics, Statistics, or related fields. 7 years of experience in financial risk management , with at least 4 years in a Vietnam/Indonesia consumer finance / cash loan credit risk leadership role . Proven experience leading credit risk for portfolios with cumulative disbursement VND 50 billion , maintaining strong asset quality. Deep understanding of the Vietnam credit risk ecosystem , including CIC inquiry, anti-fraud data, and local regulatory requirements. Hands‑on capability in credit risk strategy and scorecard design ; experience with risk systems or rule engines is a strong plus. Experience managing teams of 5 risk professionals . Strong risk sensitivity, analytical thinking, and compliance mindset. What We Offer High decision‑making ownership and visibility. Opportunity to build Vietnam/Indonesia credit risk framework from the ground up . Competitive compensation aligned with senior market benchmarks. J-18808-Ljbffr

PKI Lead Engineer

Overview The PKI Lead Engineer serves as the senior technical authority for the design, implementation, and sustainment of enterprise Public Key Infrastructure services that enable secure authentication, encryption, and digital signatures across the client’s IT environment. This role leads the lifecycle management of digital certificates and cryptographic keys, ensuring resilient, compliant, and well-governed PKI capabilities that protect sensitive information and support mission critical access control. Key Responsibilities Lead the design, implementation, and ongoing operations of enterprise PKI infrastructures, including root and subordinate certificate authorities, registration authorities, and associated hardware and software components. Manage the full lifecycle of digital certificates and cryptographic keys for users, devices, applications, and services, including issuance, renewal, suspension, and revocation with strong controls and automation. Develop, document, and enforce PKI policies, certification practice statements, standards, and procedures aligned to enterprise security and regulatory requirements. Integrate PKI services with identity and access management platforms, directory services, network security controls, and secure application architectures to enable strong authentication and encryption. Monitor, audit, and assess PKI infrastructure health and compliance, performing regular reviews, root cause analyses, and remediation activities to maintain high availability and integrity. Lead the evaluation, selection, and implementation of PKI related tools, including certificate discovery, management, and automation solutions, and recommend improvements to strengthen cryptographic services. Collaborate with security operations and application teams to analyze and respond to PKI related incidents, vulnerabilities, and findings, including support for penetration testing and secure code initiatives. Provide expert guidance, training, and mentoring to engineers and developers on PKI usage, certificate management best practices, and secure cryptographic design patterns in enterprise environments. Required Qualifications Bachelor’s degree in Cybersecurity, Information Technology, Computer Science, Engineering, or related technical discipline, or equivalent relevant experience. Minimum of 8 years of experience in cybersecurity, security engineering, or network security roles, including significant hands-on exposure to PKI or cryptographic services. Demonstrated experience designing, implementing, and operating enterprise PKI solutions, including certificate authorities, key management, and certificate lifecycle workflows. Strong knowledge of authentication, authorization, and encryption concepts, including TLS, digital signatures, certificate based access control, and related standards (for example, X.509, OCSP, CRL). Ability to obtain and maintain a Public Trust investigation, with US citizenship required in support of federal client requirements. Proficiency with Unix/Linux or similar operating systems and enterprise infrastructure environments used to host PKI and security services. Preferred Qualifications Advanced cybersecurity certifications such as CISSP, CISM, CISA, or CRISC demonstrating broad security architecture and governance expertise. Experience integrating PKI with identity and access management platforms, federated identity standards (for example, SAML), and role based access control models in large enterprises. Background supporting PKI and cryptographic services in complex federal or regulated IT environments with rigorous compliance requirements. Hands-on experience with certificate discovery and management tools, hardware security modules, and automation frameworks for large-scale certificate deployment. Familiarity with secure software development practices, application security testing, and remediation of cryptographic vulnerabilities across web and service architectures. Prior experience leading small technical teams or serving as a subject matter expert for enterprise security initiatives. Job-Specific Skills Enterprise PKI Architecture Designs and documents scalable PKI architectures, including root hierarchy, trust models, and integration patterns with enterprise systems. Certificate Lifecycle Management Establishes and operates repeatable processes and automation for issuing, renewing, and revoking certificates for diverse identities and workloads. Cryptographic Standards Expertise Applies industry cryptographic standards and algorithms to ensure strong encryption, signing, and key management practices in enterprise solutions. Policy and Governance Development Authors and maintains PKI policies, standards, and certification practice statements, aligning them with organizational risk and compliance needs. Security Integration Engineering Integrates PKI with identity, access management, network devices, and applications to enable secure, certificate based controls. PKI Monitoring and Audit Implements monitoring, logging, and audit processes that provide visibility into PKI operations and support internal and external assessments. Incident Response for PKI Leads investigation and remediation of PKI related incidents, including mis-issued certificates, key compromise, and cryptographic vulnerabilities. Automation and Tooling Leverages scripting, configuration management, and PKI toolsets to streamline certificate issuance, enrollment, and inventory management. Cross Functional Collaboration Works closely with security, infrastructure, application, and operations teams to align PKI capabilities with enterprise objectives and constraints. Technical Mentorship Coaches junior engineers and developers on PKI concepts, secure implementation patterns, and operational best practices to uplift team capability. Preferred Skills Experience engineering PKI solutions in hybrid cloud and on premises environments, including integration with major cloud providers’ identity and key management services. Advanced scripting or automation capability (for example, PowerShell, Python, or similar) used to integrate PKI workflows with enterprise tooling and CI/CD pipelines. Familiarity with certificate based network access control, VPN, and device authentication architectures in large, distributed environments. Experience conducting PKI focused security assessments, including configuration reviews, key protection evaluations, and readiness for external compliance audits. Compensation Ranges Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment. Disclaimer The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. J-18808-Ljbffr

Chief Operating Officer

USA Employment Lawyers is a nationwide plaintiff‑side class action wage and hour law firm on a mission to help 100,000 workers recover unpaid wages by 2030. Our CEO, Jordan Richards, Esquire, is a former prosecutor with extensive legal experience; he wins big, multi‑state cases at a consistently high level. What we need now is the experienced operator who builds and refines everything around him – the systems, the team, the standards, and the accountability infrastructure – so that the firm grows with or without him in the room. Why Now Most firms at this stage face a choice: stay small and manageable, or build the infrastructure to scale. We have made our choice. The firm is backed by institutional litigation financing, has a clear growth trajectory, and is making the operational investments required to become a multi‑seven‑figure firm in the next 24 months. The decision has been made. The resources are in place. What has been missing is the operator to execute. This is the moment where the right COO can build something special – without entrenched bureaucracy, without fighting for authority that hasn’t been granted. The mandate is real, the backing is real, and the upside is directly tied to what you produce. The Role You will report directly to the CEO and work strategically alongside him. Every other member of the firm – attorneys, paralegals, intake, client services, operations, and marketing – reports to you. You are not here to observe or report on what you see. You are here to build it, run it, and make it better every quarter. If you have read Fireproof or understand the integrator model from Rocket Fuel, you already know what this looks like. If you have not read these books, you need to before applying to understand our expectations. The CEO is the visionary. You are the operator who makes the vision executable – translating strategy into systems, systems into standards, and standards into results. Consistently. Measurably. Without being asked twice. This position is 100% in‑office in Fort Lauderdale. No remote or hybrid arrangements. No exceptions. What You’ll Own You own the operational health of the firm – SOP development and enforcement, KPI tracking, team accountability, and the direct management conversations that most firms avoid. You identify performance problems, address them, and resolve them without the CEO in the room. Litigation Team Performance: your job is to build a litigation team that performs at a high level, takes the load off of the CEO, and replicates his results – held to a measurable, consistent standard of output. Attorneys and paralegals who do not produce are your responsibility to assess, develop, or replace. Intake Pipeline and Lead Conversion: you will own the systems, the team, and the metrics that drive lead conversion. You will identify where the pipeline leaks and build the processes that stop it. Personnel – Hiring, Development, and Separation: every hire in this firm goes through you. You will recruit, onboard, develop, and when necessary separate staff with the documentation and professionalism that protects the firm and upholds its standards. Financial Discipline and Growth Infrastructure: you will work closely with the CEO on financial performance, budgeting, and the investments required to scale responsibly. You are not the CFO, but you think like one. Who You Are You have already run a contingency law firm at this level . You inherited an operation, assessed what was broken, built what was missing, and produced measurable results. You ran it – and you have the numbers to prove it. You are direct and not rattled by hard conversations . Underperformance does not get a pass. You hold the team to a standard, give honest feedback, and follow through – every time. You build systems before problems repeat . You are not a firefighter. You are an architect. You fix what goes wrong – and then build the process that prevents it from happening again. You are comfortable being the person everyone reports to . You treat every role with respect and hold every role to a standard. Titles do not change your expectations. You are mission‑aligned . You do not have to be a lawyer to care deeply about what this firm does and why it exists. Who You’ll Be Working With Jordan Richards is unreasonably committed – not in a way that burns people out, but in a way that raises the standard of everyone around him just by proximity. He shows up completely: to the mission, to the cases, to the people he believes in. He expects the same in return – not because he is demanding for the sake of it, but because the people this firm fights for deserve nothing less than everything the firm has. The people who thrive alongside Jordan take ownership of their work, operate with complete integrity, and bring the same level of commitment he does. They do not wait to be told what to do, do not make excuses, and never stop looking for ways to be better. If that describes you, you will find a partner who backs you fully, advocates for you loudly, and rewards you generously when you deliver. Our Culture & Values These are not aspirational. They are operational. Completion . We meet our deadlines. Every one of them. KPI‑Focused . We measure what matters and strive to surpass our targets. Results are recognized and rewarded. Growth . We embrace learning and stay ahead – better processes, sharper skills, smarter tools. Loyalty . We go the extra mile for our team and our clients. You matter here. Accountability . We own our results – wins and failures alike. Excuses are not accepted. Integrity . We do what we say. Respect is earned through consistent action. What We Require Minimum 15 years in operations, with at least 5 years as COO or equivalent at a contingency law firm. Proven documented track record of scaling a contingency litigation firm through multi‑seven figures – built from the inside, not observed from the outside. Direct experience building and enforcing SOP and KPI frameworks in a law firm environment. Demonstrated ability to manage, develop, and make personnel decisions on legal staff. Experience owning intake pipeline performance and lead‑to‑client conversion. Fluency with legal operations platforms (CLIO, Litify, or comparable). Non‑attorney background – this role leads the business of the firm, not the practice of law. Based in or prepared to relocate to South Florida prior to start date. This is NOT the Right Role If… You are stepping into a COO title at a contingency law firm for the first time. You need a fully built system handed to you before you can perform. You are not prepared to make hard personnel calls from the start. You prefer to present options and observations upward rather than make decisions and own the outcomes. You are looking for a remote or hybrid arrangement. Compensation The base salary for this role is $150,000 to $200,000, commensurate with experience. In addition, we offer significant performance‑based incentive bonuses tied to hard metrics: firm revenue growth, litigation team output, and intake conversion performance. An operator who delivers will earn materially more than base in year one – and the upside grows as the firm grows. Additional benefits include employer‑contributed health coverage, fully employer‑paid long‑term disability insurance, Simple IRA with up to 3% employer match, and three weeks of paid time off annually. There is no equity in this role. The upside is in the incentive structure – and it is real. A Final Word We are looking for the person who builds what needs to exist – and then runs it with the discipline and accountability that turns a good firm into a GREAT one. Tell us which firm you scaled, what you inherited, what you built, and what the numbers looked like when you were done. Tell us which firm you scaled, what you inherited, what you built, and what the numbers looked like when you were done. J-18808-Ljbffr