Customer Success & Technical Training Manager

Customer Success & Technical Training Manager Join to apply for the Customer Success & Technical Training Manager role at Amphenol Communications Solutions Customer Success & Technical Training Manager 1 day ago Be among the first 25 applicants Join to apply for the Customer Success & Technical Training Manager role at Amphenol Communications Solutions Get AI-powered advice on this job and more exclusive features. Location: Santa Clara, California Posted: 8/28/2025 Location Name: Santa Clara Wage Max: 170,000.00 Wage Min: 130,000.00 Customer Success & Technical Training Manager - HSIO CN Summary Of Business Amphenol Communications Solutions (ACS), a division of Amphenol Corporation, is a world leader in interconnect solutions for Communications, Mobile, RF, Optics, and Commercial electronics markets. Amphenol Corporation is one of the world’s largest designers and manufacturers of electrical, electronic and fiber optic connectors and interconnect systems, antennas, sensors and sensor-based products and coaxial and high-speed specialty cable. ACS has an expansive global presence in research and development, manufacturing, and sales. We design and manufacture a wide range of innovative connectors as well as cable assemblies for diverse applications including server, storage, data center, mobile, RF, networking, industrial, business equipment, and automotive. Role Summary And Purpose The Customer Success & Technical Training Manager is responsible for ensuring HSIO CN customers achieve maximum value from our products and services through a seamless customer journey and robust technical enablement. This role combines strategic leadership of customer success initiatives with technical training and knowledge transfer, ensuring customers are informed, confident, and equipped to leverage our high-speed interconnect solutions. The Manager will work closely with Sales, Engineering, NPI, Operations, and Quality teams to deliver customer-focused solutions, improve adoption, and translate complex technical concepts into actionable guidance for customers. ATTRIBUTES Customer Centricity: Always advocates for the customer, ensuring solutions and training deliver real value. Quality Mindset: Proactively identifies potential fail points in products, processes, and support; drives continuous improvement. Problem-Solving Orientation: Analyzes complex issues and implements practical, sustainable solutions. Analytical Thinking: Uses data and metrics to guide decisions and measure impact. Collaboration & Influence: Builds trust and works effectively across functions and global teams. Adaptability & Agility: Navigates a fast-paced, matrixed organization and adapts to evolving customer and business needs. Leadership & Coaching: Inspires, mentors, and develops team members for high performance and growth. Curious - Possesses an inquisitive mind. Seeks new information and experiences and explores novel possibilities. Key Responsibilities The Customer Success and Technical Training Manager’s key responsibilities include, but are not limited to: ACTIVITY Description CUSTOMER SUCCESS LEADERSHIP Define and implement a customer success strategy aligned with HSIO CN business goals. Drive initiatives to improve customer satisfaction, retention, and long-term partnerships. Serve as the voice of the customer, ensuring feedback drives product and process improvements. Establish KPIs to measure customer success performance (NPS, CSAT, adoption rates, support response times). TECHNICAL TRAINING & ENABLEMENT Lead the development and delivery of technical training programs for customers, including workshops, webinars, and product documentation. Ensure customers fully understand product specifications, installation, operation, and troubleshooting. Collaborate with Engineering and NPI teams to translate technical product knowledge into accessible training materials. Build scalable onboarding programs to support multiple global customers. CROSS-FUNCTIONAL COLLABORATION Partner with Sales, Product Marketing, Operations, and Quality teams to align customer experience initiatives with business objectives. Work with NPI teams to ensure smooth product adoption and knowledge transfer during new product launches. Identify gaps in internal and customer knowledge and implement solutions to address them. TEAM MANAGEMENT & DEVELOPMENT Recruit, mentor, and develop a high-performing team of Customer Success Managers and Technical Trainers. Establish clear objectives, success metrics, and professional development plans for the team. Promote a culture of continuous learning and customer-first thinking across the organization. PROCESS & TECHNOLOGY OPTIMIZATION Implement and optimize customer success and training processes, leveraging CRM, MES, ERP, and BI tools. Develop digital resources, e-learning modules, and knowledge management systems for scalable training. Monitor metrics and continuously improve workflows to enhance efficiency and customer satisfaction. KEY COMPETENCIES Strategic thinking and customer-centric mindset Technical acumen with the ability to simplify complex concepts Leadership and team-building capabilities Operational and project management expertise Analytical skills to measure and improve customer outcomes Qualifications & Experience Bachelor’s degree in Engineering, Business, or related field; MBA or Master’s preferred. 10 years of experience in customer success, technical training, or customer-facing roles in electronics, connectors, or high-tech manufacturing. Proven experience in managing cross-functional teams and global customer programs. Strong understanding of product lifecycle, NPI, and manufacturing operations. Experience with CRM, MES, ERP, and BI tools; comfortable leveraging technology to drive customer engagement. Exceptional communication, coaching, and stakeholder management skills. WHY WORK FOR US? Competitive Compensation package- We offer a competitive compensation package, including competitive salaries, retirement plans, and comprehensive benefits. Opportunity for Global Impact- Make a tangible contribution within the organization by shaping the company’s technological future. Lead projects with an international scope, gaining exposure to diverse markets and cultures. Growth and Advancement: Our company is on an accelerated growth trajectory, and that translates to growth and advancement opportunities for our team, including access to training and development and education allowances. Autonomy and Ownership- Be part of a dynamic environment where your ideas are valued and you can take ownership of projects and initiatives, fostering a sense of accountability and accomplishment Commitment to Diversity: Amphenol is committed to fostering a culture of inclusion and belonging where individuals of all backgrounds can thrive and contribute their unique and valuable perspectives. Rewards, Benefits and incentives- Participate in our progressive employee incentive plans, retirement plan, and generous benefits package that includes health, dental, vision & traveller’s insurance as well as a Health Care Spending Account. Amazing team- Work with motivated, passionate teammates in a collaborative culture where cross-functional teamwork is encouraged. Come join the Amphenol family! Seniority level Seniority levelDirector Employment type Employment typeFull-time Job function Job functionHuman Resources IndustriesAppliances, Electrical, and Electronics Manufacturing Referrals increase your chances of interviewing at Amphenol Communications Solutions by 2x Get notified about new Technical Training Manager jobs in Santa Clara, CA . 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Principal Scientist (M.D. or D.O.)

Principal Scientist (M.D. or D.O.) Job ID: 2025-2226 Location: US-MA-Natick (open across all U.S. office locations) Practice: Health Sciences Position Type: Full‑time Posted Salary Range: USD $200,000.00 – USD $300,000.00 /Yr. About the Opportunity We are seeking a Medical Doctor and experienced consultant for the role of Principal Scientist in our Health Sciences Practice. In this role you will collaborate with multidisciplinary teams to provide strategic leadership and expert guidance on projects involving medical evaluations, causation analysis, risk assessment, and risk communication, across medical devices, therapies, and various health endpoints and medical conditions. Projects may also include mechanism of action evaluation, dose response, health hazard indices, literature reviews, comparative risk research, data‑science analyses, and assistance with regulatory documents and analyses. You will lead complex projects, cultivate relationships with existing clients, identify new business opportunities, and contribute to the growth of our Health Sciences Practice. Key Responsibilities Leverage deep knowledge in medicine to address a wide range of complex human health challenges across diverse client sectors, therapies, clinical health endpoints, and patients, delivering scientifically rigorous and impactful solutions. Identify, pursue, and secure new client engagements by understanding emerging needs and building long‑term partnerships. Maintain and grow trusted relationships with existing clients by consistently delivering high‑quality work, anticipating future needs, and serving as a strategic advisor. Build, manage, and empower multidisciplinary teams, fostering a collaborative and inclusive environment that values diverse perspectives and scientific integrity. Provide guidance, coaching, and professional development opportunities to technical staff, supporting their growth into future leaders and experts. Ensure successful project execution through effective planning, resource allocation, and budget management, while maintaining high standards of quality and timeliness. Offer high‑level scientific and strategic advice to internal stakeholders and external clients, contributing to the firm's thought leadership and client impact. Enhance the firm's visibility and credibility by publishing in peer‑reviewed journals, presenting at industry conferences, leading seminars, and participating in expert advisory or technical committees. Required Qualifications Doctor of Medicine (M.D.), Doctor of Osteopathic Medicine (O.D.), or equivalent degree from an accredited medical school. Ph.D. or M.S. in Epidemiology or a related scientific discipline is preferred. Minimum of 8 years of consulting experience in the pharmaceutical or public health areas. Past or current clinical experience preferred. Proven track record of business generation and attracting new and repeat clients or funding. Expertise in epidemiologic study design and real‑world evidence generation (e.g., non‑interventional, database studies, registries). Knowledge in regulatory science, pharmacovigilance, clinical development, or HEOR. Critical appraisal and scientific interpretation of observational studies. Experience managing or contributing to multidisciplinary project teams and mentoring staff. Exceptional verbal and written communication skills, with the ability to articulate complex ideas clearly and persuasively to diverse audiences. Strong analytical and problem‑solving skills, with the ability to interpret data, identify trends, and make informed recommendations. Outstanding reputation among clients and the scientific community for integrity, responsiveness, and technical expertise. Strong commitment to professional development. Benefits & Equal Opportunity Exponent is a proud equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, veteran status, disability, sexual orientation, gender identity, or any other protected status. If you need assistance or accommodation due to a disability, you may email us at [email protected]. J-18808-Ljbffr

Enterprise Account Executive - Seattle

Enterprise Account Executive – NexusTek NexusTek is a national leader in managed IT, cloud, cybersecurity, and AI‑powered services. We deliver scalable, secure solutions that drive measurable business impact for organizations ranging from small and mid‑market businesses to large enterprises. About the Role As an Enterprise Account Executive, you will engage senior executives to shape IT strategies, drive cloud, cybersecurity, and AI opportunities, and build long‑term enterprise partnerships. This high‑visibility role is ideal for a proven hunter who thrives on closing complex deals. Responsibilities Drive net‑new enterprise sales and grow relationships within assigned strategic accounts. Conduct executive‑level discovery sessions that align technology strategies with business priorities. Build compelling financial business cases that clearly articulate ROI and competitive advantage. Lead the sales cycle for multi‑million‑dollar deals in hybrid cloud, security, and AI/ML platforms. Manage pipeline, forecast accurately, and execute against a defined territory and account plan. Collaborate with solution architects, delivery, and executive leadership to ensure client success and adoption. Expand NexusTek’s reach by building strategic channel, alliance, and referral partnerships. Qualifications 7 years of IT sales experience with a record of exceeding quota in enterprise or mid‑market accounts. Proven ability to close complex transactions with $1M TCV. Deep experience in consultative selling to C‑suite and line‑of‑business leaders. Knowledge across public cloud (AWS, Azure, GCP), generative AI & applied AI/ML platforms, cybersecurity (SOC, MDR, Zero Trust), hybrid infrastructure (VMware, Nutanix, containerization), Microsoft 365, and modern collaboration platforms. Experience with networking, storage, backup, and cyber recovery solutions. Location & Travel Remote (work from home) in the United States. Based in Seattle, WA (approximately 25% travel to client meetings). Work Hours 8:00 am – 5:00 pm local business hours. Occasional after‑hours support as required for client needs. Pay and Incentives Estimated starting salary: $150,000 annually (less applicable withholdings and deductions). Salary paid semi‑monthly. Additional uncapped sales incentives based on MRR and product/service sales. Benefits Four weeks of annual accrued PTO Seven paid national holidays Medical, dental, vision options Company‑paid life insurance, short and long‑term disability Voluntary benefits such as critical illness and accident coverage Legal Shield and identity theft protection Discretionary 401(k) match plan Generous employee referral bonus plan Employee Assistance Program Access to over 90,000 courses in ADP My Learning StandOut employee engagement tools Eligibility for a Pluralsight license and NexusTek Technical/Leadership Academy Interview Process Recruiter screening and introductory 20‑minute phone call. Culture Index Survey assessment. One‑hour interview with hiring manager. One‑hour follow‑up interview with another sales team member. 30‑minute conversation with the CSO. Optional additional conversations with other team members. Equal Employment Opportunity NexusTek provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. NexusTek participates in E‑Verify for all U.S. employees. J-18808-Ljbffr

Market Access Director

Summary of role The National Accounts Market Access Director will partner with key academic centers, large Integrated Delivery Networks (IDN) and large groups to ensure favorable portfolio access in support of Lantheus' broader market access strategy. The successful candidate will engage with key decision makers to implement and pull through market access strategies while also serving as an integral part of the site setup process for adopting Lantheus' potential new products with several upcoming launches. Strong business acumen and relationships with key senior stakeholders in these accounts will be critical for success in this role. Essential Responsibilities This position will report to the Head of National Accounts Market Access. Serve as market access account lead for major IDNs, large groups and large academic institutions. Build sustainable collaborations for health systems against shared priorities/common interests to deliver long‑term value and drive portfolio growth through strategies designed to maintain or improve brand access. Manage and coordinate resolution of reimbursement issues by collaborating with internal Lantheus teams and respective imaging center/hospital staff. Identify, develop, and execute business opportunities by focusing on appropriate positioning and messaging of Lantheus products within assigned and customer segments. Proactively identify and resolve any potential issues and challenges in collaboration with cross‑functional partners. Execute Market Access educational programs in respective region where applicable. Drive quarterly business reviews in large population health accounts. Develop and implement strategies and tactics to support patient access, coverage, coding, and payment in assigned accounts. Drive brand growth through strategies designed to maintain or improve brand access. Build relationships with and implement market access strategy with key hospital and imaging center personnel. Coordinate and communicate with other commercial functions (e.g., marketing, sales, etc.) to ensure all market access needs are met across the organization. Serves as a strategic partner to other Lantheus partners, sharing business insights on accounts and market trends. Collaborate with cross‑functional colleagues to pull through processes and policies established by payers. Capabilities / Competencies Technical proficiency of U.S. drug reimbursement and access (e.g., coverage, coding and payment) is required. Demonstrated ability to develop credible relationships at high levels within accounts to include Service Line and C‑Suite personnel. Works effectively in a team‑based organization, collaborates cross‑functionally, and builds alignment around key objectives at all levels. Strategic planning, execution, and project‑management along with excellent analytical and communication skills are required. Ability to partner closely with market access strategy, payer marketing, and other field and home office roles across the organization to drive preferred access and coverage at assigned accounts. Executive presence and the ability to interact with senior stakeholders in assigned accounts. Experience in oncology, neurology, radiopharmaceuticals, imaging, or diagnostics preferred. Demonstrates a broad understanding of the US payer market; has experience with both Commercial and public payers and understands the decision‑making process for new therapeutics and imaging agents within the payer community. Experience working with hospital billing and coding staff. Ability to thrive in a cross‑functional working environment. Field‑based role; must be a self‑starter with ability to work independently and organise own work without continuous direct supervision. Field‑based, ability to travel (60% ). Professional Experience / Qualifications Bachelor's degree and 10 years of prior experience in the biotech / pharma industry with a focus on account management and/or health systems. Advanced degree is strongly preferred. Pull‑through experience working with established relationships in key hospital accounts, academic centers, and Integrated Delivery Networks. Demonstrated strategic influencing, communication, cross‑functional, and conflict resolution skills. Leadership experience preferred. Benefits and Compensation The pay range for this position is between $172,000 and $287,000 annually. Actual base pay offered may vary depending on a number of factors such as job‑related knowledge, skills and experience. Employees in this position are eligible for a discretionary performance‑based cash incentive, and depending on the level of the role may be eligible for a discretionary annual equity award. Benefits for this position include a comprehensive health benefits package that includes medical, prescription drug, dental, and vision coverage. Other offerings include life and disability benefits, pre‑tax accounts, a 401(k) with company contribution, and a variety of other benefits. In addition, employees are eligible for a generous time‑off package including paid vacation, holidays, sick days, and paid parental leave. Equal Employment Opportunity Statement Lantheus is committed to equal employment opportunity and non‑discrimination for all employees and qualified applicants without regard to a person's actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, related medical conditions and lactation), gender identity or gender expression, sexual orientation, marital status, military service and veteran status, disability, protected medical condition as defined by applicable state or local law, genetic information, or any characteristic protected under applicable federal, state, or local laws and ordinances. Any applicant requiring an accommodation in connection with the hiring process and/or to perform the essential functions of the position for which the applicant has applied should make a request to the Lantheus Talent Acquisition team at [email protected]. Lantheus is an E‑Verify Employer. J-18808-Ljbffr

Senior Director, Global Medical Safety, Global Pharmacovigilance (psychedelics)

Senior Director, Global Medical Safety Physician (Psychedelics) Leads and supports safety team(s) in all aspects of pharmacovigilance and risk management activities for assigned products, both marketed and in development. Provides proactive strategic and operational safety leadership for Otsuka’s late-stage psychedelic development portfolio (~4 assets). Serves as the medical safety lead for investigational psychedelic compounds, ensuring proactive identification, assessment, communication and mitigation of safety risks in a highly specialized and evolving therapeutic landscape. Key Job Responsibilities Serves as the medical safety expert for assigned products for late stage development through commercialization. Maintains accurate and complete knowledge of assigned investigational and marketed products, being monitored by Otsuka, co‑marketers, cosponsors, and/or affiliates. Develops and leads global safety strategy for late‑stage psychedelic development portfolio. Develops safety monitoring approach for psychedelic class (e.g., acute altered states of consciousness, perceptual disturbances, emotional dysregulation, prolonged psychological effects, etc). Partners with GCD, CM and GRA to define appropriate therapist/guide escalation procedures and emergency intervention frameworks. Develops integrated benefit‑risk frameworks tailored to psychedelic‑assisted therapies and novel neuropsychiatric mechanisms. Serves as the safety representative on asset strategy and governance teams (Product Development Committee [PDC] and Research & Development Teams [RDT]). Contributes to TrPP and overall development strategy. Establishes standards for psychological safety monitoring before, during and after dosing sessions. Chairs product‑level safety governance cross‑functional meetings. Provides strategic regulatory safety leadership and authors safety content for Phase 2/3 protocols as well as global regulatory submissions, including INDs, NDAs, MAAs and other health authority filings. Represents Global Safety in regulatory interactions; presenting and defending safety findings, emerging safety signals and benefit‑risk evaluations, while providing clear scientific and clinical interpretation to enable regulatory decision making. Responsible for authoring safety surveillance plan and reviewing case report forms, investigator brochures, CSRs, package inserts, and NDA/PLA documents, including patient narratives. Responsible for medical analysis and assessing patient safety impact for product quality or other quality related events. Keeps abreast of industry standards and initiatives regarding signal detection, risk management, and risk communication. Represents GPV CS&PV at Labeling Committee/Executive Committee discussions on new information impacting product profile. Manages the continuous analysis of adverse events to identify signals and trends for assigned products. Performs review and approval of clinical trial medical coding. Participates in the creation and revisioning of SOPs. Provides strategic input on safety issues during development portfolio reviews and governance meetings. Prepares/reviews safety summaries for inclusion in medical information write‑ups, including analysis of similar events in alert reports. Provides medical analysis and decision making for the development and maintenance of the Company Core Data Sheet, risk management plans (RMPs/REMS) and individual case safety reports. Keeps management informed of any critical safety issues on monitored products. Serves as mentor and resource for GPV Associates, Scientists and Safety physicians. Participates in providing training to GPV team members and other Otsuka staff as appropriate, on the epidemiological and regulatory aspects of programs. Participates in inspection and audit readiness activities as medical safety subject matter expert. Utilizes technical/medical knowledge to assist GPV team members in the assessment of adverse event reports. Keeps abreast of current developments in the field and maintains knowledge base by attending seminars, professional association meetings, and maintaining industry and professional network. Key Experience and Leadership Requirements Required Ability to lead and operate in a highly ambiguous and evolving regulatory and scientific space. Strong decision‑making ability within a rapidly evolving external landscape. Exceptional communication and cross‑functional collaboration. Ability to influence without authority. Preferred Psychedelic‑assisted therapy clinical trial experience. Knowledge of controlled substance regulations and DEA requirements. Experience with suicidality monitoring tools (C‑SSRS, etc.) and abuse liability monitoring. Knowledge, Skills, Competencies, Education, and Experience Knowledge Requires a strong medical background evidenced by clinical training. Proven track record of innovation in Medical Safety strategy, implementation and execution. Proven strategic resource management experience (applying strategic planning, deployment and utilization of resources and technology to effectively fulfill the org/department’s mission). Proven business and market knowledge (understanding stakeholder needs regarding business environments and developing strategies to maximize value to the organization). Solid knowledge of FDA and global PV regulations. Knowledge of clinical trials, good clinical practices, and ICH guidelines. Experience in preparing and reviewing safety content for global regulatory filings (IND/NDA/MAA). Experience of working in a global setting. Skills Excellent technical skills, including the ability to comprehend and integrate scientific data from a variety of sources. Knows how/when to apply organizational policy or procedures to a variety of situations. Competencies Self‑starter with proven ability to thrive in a fast‑paced team environment handling multiple simultaneous high‑priority tasks. Ability to adapt to a dynamic work environment and drive safety initiatives. Education and Related Experience MD degree (required) with US medical license (preferred). Demonstrated experience (at least 10 years) as a Safety/PV professional in pharmaceutical industry. Ability to act as in‑house authority/leader in Global Pharmacovigilance; and be fully accountable for Safety of assigned products. High level of medical competence, with an ability to balance this with industry standards to achieve business goals. A thorough knowledge of the pharmaceutical/biopharmaceutical industry, especially clinical research and global regulatory requirements, and practices governing expedited and periodic safety reporting, signal generation, safety evaluation, and risk management activities. Able to work across therapeutic areas and functions. Works collaboratively (establishes shared purpose across boundaries). Develops people and the organization (invests in long‑term development of others). Experience interacting with global regulatory authorities. Physical Demands and Work Environment Travel (approx 20%) as and when required. Global role which requires occasional after‑hours meetings with Japan. Competencies Accountability for Results – Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change. Strategic Thinking & Problem Solving – Make decisions considering the long‑term impact to customers, patients, employees, and the business. Patient & Customer Centricity – Maintain an ongoing focus on the needs of our customers and/or key stakeholders. Impactful Communication – Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka. Respectful Collaboration – Seek and value others’ perspectives and strive for diverse partnerships to enhance work toward common goals. Empowered Development – Play an active role in professional development as a business imperative. Compensation Minimum $249,973.00 – Maximum $388,125.00, plus incentive opportunity: The range shown represents a typical pay range or starting pay for individuals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate’s job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum. This information is provided to applicants in accordance with states and local laws. Company Benefits Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short‑term and long‑term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits. Disclaimer This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary. Equal Opportunity Employer Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting Accommodation Request ([email protected]). J-18808-Ljbffr

COMSEC Manager (CRO) (TS//SCI)

K2 is building the largest and highest-power satellites ever flown, unlocking performance levels previously out of reach across every orbit. Backed by $450M from leading investors including Altimeter Capital, Redpoint Ventures, T. Rowe Price, Lightspeed Venture Partners, Alpine Space Ventures, and others – with an additional $500M in signed contracts across commercial and US government customers – we’re mass‑producing the highest‑power satellite platforms ever built for missions from LEO to deep space. The Role K2 Space is seeking a COMSEC Manager to support our comprehensive security program and ensure compliance with DOW and Intelligence Community security requirements. This is a high‑impact role for a self‑motivated individual who can collaborate with government security stakeholders, safeguard classified information across multiple sensitivity levels, and drive a culture of security awareness at K2. The position provides day‑to‑day support for Collateral, Sensitive Compartmented Information (SCI), and Special Access Program (SAP) activities. Responsibilities Lead and manage the organization’s COMSEC program, ensuring compliance with national security policies, standards, and regulations (e.g., NIST, FIPS, DOW directives). Ensure compliance with company policies, industry regulations, and safety standards. Own COMSEC account management, custodian duties, and encryption device configuration and maintenance. Collaborate with cybersecurity teams to ensure integration of COMSEC measures into broader IT and security strategies. Provide expert advice and guidance on COMSEC issues to leadership, staff, and other stakeholders. Maintain a current inventory of all Controlled Cryptographic Items (CCI) material. Coordinate system maintenance, monitoring, and installation of COMSEC equipment across multiple WAN/LAN environments. Develop and maintain a roadmap for capabilities, operations, and technologies, including guidance on forecasting cryptographic equipment needs. Assist with the development and execution of test plans and supporting documentation for all communications security configuration upgrades, additions, or revisions, obtaining customer approval prior to implementation. Evaluate and recommend technology upgrades and changes to address performance, standardization, and industry best practices.`);? Wait the string closing is not correct. I realize I'm writing incorrectly in JSON; need to escape newline characters properly. J-18808-Ljbffr