Senior Director, Client Success

Overview Maven is the world's largest virtual clinic for women and families on a mission to make healthcare work for all of us. Maven's award-winning digital programs provide clinical, emotional, and financial support all in one platform, spanning fertility & family building, maternity & newborn care, parenting & pediatrics, and menopause & midlife. More than 2,000 employers and health plans trust Maven's end-to-end platform to improve clinical outcomes, reduce healthcare costs, and provide equity in benefits programs. Recognized for innovation and industry leadership, Maven has been named to the Time 100 Most Influential Companies, CNBC Disruptor 50, Fast Company Most Innovative Companies, and FORTUNE Best Places to Work. Founded in 2014 by CEO Kate Ryder, Maven has raised more than $425 million in funding from top healthcare and technology investors including General Catalyst, Sequoia, Dragoneer Investment Group, Oak HC/FT, StepStone Group, Icon Ventures, and Lux Capital. To learn more about Maven, visit us at mavenclinic.com. An award-winning culture working towards an important mission – Maven Clinic is a recipient of over 30 workplace and innovation awards, including: Fortune Change the World (2024) CNBC Disruptor 50 List (2022, 2023, 2024) Fortune Best Workplaces for Millennials (2024) Fortune Best Workplaces in Health Care (2024) TIME 100 Most Influential Companies (2023) Fast Company Most Innovative Companies (2020, 2023) Built In Best Places to Work (2023) Fortune Best Workplaces NY (2020, 2021, 2022, 2023, 2024) Great Place to Work certified (2020, 2021, 2022, 2023, 2024) Fast Company Best Workplaces for Innovators (2022) Built In LGBTQIA Advocacy Award (2022) Responsibilities Lead, inspire, and mentor a high-performing team of individual contributors, fostering a culture of excellence, collaboration, accountability, and continuous learning. Define and uphold the standard for talent, including strategic recruitment, comprehensive development, and decisive performance management. Oversee performance and client retention, ensuring a high NPS across the book of business. Own commercial outcomes across your book of business including: Net Revenue Retention, gross retention, growth, and enrollment target achievement. Through strategic account planning, identify upsell opportunities and effective member engagement strategies. Define operational metrics for the team, establish regular business reviews, and drive rigor around KPIs. Gather, analyze, and leverage customer feedback and insights to identify trends, improve processes, and drive product and service enhancements; champion client priorities with senior leadership. Collaborate cross-functionally to drive quick resolutions that showcase our commitment to member satisfaction. Build relationships with key decision-makers and consultants; develop and execute a stakeholder engagement strategy. Represent Client Success in new business discussions, forge strong relationships with Payer, Channel, and Consulting leads, and establish client growth strategy. Identify trends across existing clients to help drive member enrollment. Manage the full lifecycle of client escalations. Act with urgency, provide transparent communication, and serve as Maven’s external representative. Collaborate with all Client Success leaders on AI adoption, including leading the next phase of Maven’s AI-powered Client Success operating model: agentic workflows for account planning, call coaching, deal strategy, and executive briefings. Drive measurable efficiency gains in account-to-CSM ratios, time-to-insight, and CSM productivity. Qualifications 10 years of experience in account management or client services in digital health, healthcare, benefits, or regulated-industry SaaS companies. 5 years managing or in a leadership role in current or prior experience. Previous experience managing a team of direct reports, with demonstrated excellence in people management, mentoring, hiring, training, and onboarding. Excellent people-leadership skills with the ability to recruit, coach, and develop high-performing teams and build culture. Track record of upgrading team quality: hires retained, underperformers managed out, internal promotions earned. Must have previously carried and delivered against a growth goal, owning upsell and client engagement targets. Experience operating a book of $100M ARR with executive accountability for P&L impact. Ability to work with senior-level client leadership to solve escalations efficiently and effectively, operating as the face of the company. Prior experience leading change: defining CS infrastructure, metrics frameworks, and reporting rigor in a high-growth environment. Experience serving as a strategic advisor on large, multinational accounts with a strong track record of high client satisfaction, growth, and retention. Comfortable in ambiguity. Gets to the root cause quickly, navigating complexity to find the best solution. Doesn’t wait for permission to drive resolutions. Strong verbal, written, and presentation skills; ability to communicate clearly, lead with the takeaway, and influence internal and external stakeholders. Strong analytical skills; ability to understand data and present insights to clients. Experience leading teams across the full customer success lifecycle post-sales: implementation, adoption, product training, renewals, and account management. Experience identifying and leading process improvement and creating scale within a CS organization. Must have led AI-native CS transformation to drive efficiency and scale. Willingness to travel 30–40% of the time for key client and internal strategy meetings. Compensation and Location The base salary range for this role is $165,000 – $210,000 per year. You will also be entitled to receive equity and benefits. Individual pay decisions are based on qualifications, experience, and skillset. New York, NY; Remote, US (Hub cities) Maven embraces a flexible hybrid work model. Our teams primarily operate from the New York Metropolitan area, NY, San Francisco/Bay Area, CA, and Seattle, WA. This role is exclusively open to candidates in these locations. For those in our New York City office, we encourage in-person collaboration by requiring team members to work onsite three days a week (Tuesday, Wednesday, Thursday). For those based in San Francisco/Bay Area, CA or Seattle, WA we encourage in-person collaboration by requiring team members to attend Work Together Days within these cities. This policy aims to balance remote work flexibility with the benefits of face-to-face interaction. Remote Mavens in a commutable distance (~90 minutes driving or on public transit) to our hub cities with more than 20 employees (currently Boston, DC, Chicago, Seattle, and San Francisco) are expected to attend local Maven hosted Work Together Days . This role requires active work authorization in the US. Benefits At Maven we believe that a diverse set of backgrounds and experiences enrich our teams and allow us to achieve above and beyond our goals. If you do not have experience in all of the areas detailed above, we hope that you will share your unique background with us in your application and how it can be additive to our teams. Maven for Mavens: access to the full platform and specialists, including care for mental health, reproductive health, family planning and pediatrics. Whole-self care through wellness partnerships Hybrid work, in office meals, and work together days 16 weeks 100% paid parental leave and new parent stipend (for Mavens who've been with us for 1 year) Annual professional development stipend and access to a personal career coach through Maven for Mavens 401K matching for US-based employees, with immediate vesting These benefits are applicable to Maven Clinic Co., US-based, full-time employees only. 1099/Contract Providers are ineligible for these benefits. Equal Opportunity Maven is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Maven is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Maven Clinic interview requests and job offers only originate from an @mavenclinic.com email address (e.g [email protected]). Maven Clinic will never ask for sensitive information to be delivered over email or phone. If you receive a scam issue or a security issue involving Maven Clinic please notify us at: [email protected]. For general and additional inquiries, please contact us at [email protected]. J-18808-Ljbffr

Senior Technical Product Marketing Manager

Crusoe is on a mission to accelerate the abundance of energy and intelligence. As the only vertically integrated AI infrastructure company built from the ground up, we own and operate each layer of the stack — from electrons to tokens — to power the world's most ambitious AI workloads. When you join Crusoe, you join a team that is building the future, faster. We’re in the midst of the greatest industrial revolution of our time. The demand for AI compute is boundless, and power is a bottleneck. We’re solving that — with an energy-first approach that makes AI infrastructure better for the world and faster for the people innovating with AI. We’re looking for problem-solving, opportunity-finding teammates with a sense of urgency, who believe in the scale of our ambition and thrive on a path not fully paved — people who want to grow their careers alongside a team of experts across energy, manufacturing, data center construction, and cloud services. If you want to do the most meaningful work of your career, help our customers and partners advance their AI strategies, and be part of a high-performing team that believes in each other, come build with us at Crusoe. About the Role As a Technical Product Marketing Manager, you will be the chief storyteller and strategist for the Crusoe Cloud. You’ll sit at the intersection of product, engineering, sales, partners, and marketing, translating our sophisticated technical capabilities into compelling value propositions that resonate with co-founders, AI decision makers, AI researchers, ML engineers, and developers at Digital Native Businesses and AI-first startups, and with enterprise leaders. Your mission is to define our product’s narrative in the market, empower our sales team to win, and ensure our target audience understands why Crusoe is the future of sustainable, high-performance AI computing. What You’ll Be Working On Develop Product Messaging & Positioning: Align with core Product Marketing and Product Managers to craft clear, compelling, and differentiated messaging that articulates the "how" with Crusoe Cloud. Define our unique value proposition for targeted AI researcher, ML engineer and AI developer audiences and use cases. Create High-Impact Content: Produce a wide range of technical marketing content, including whitepapers, product data sheets, case studies, technical blogs, product demos, webinars, reference architectures, guides, benchmarks, and presentations that effectively communicate the benefits of Crusoe Cloud. Enable the Sales Team: Equip our sales and solutions architecture teams with the training and collateral they need to succeed. This includes creating battle cards, product guides, pitch decks, technical comparisons and competitive analysis. Be the Market Expert: Serve as the expert on our users, capture their needs, and understand the competitive landscape. Conduct market research and analysis to inform our product strategy and roadmap. Collaborate with Product Management: Act as a key partner to the product team, providing insights from the market and customers to help shape future development and priorities. What You’ll Bring to the Team 5 years of experience in product marketing, product management, or a related technical role within the B2B tech space. Deep understanding of the AI/ML or HPC landscape. You are familiar with cloud infrastructure (AWS, GCP, Azure, or AI neoclouds), GPUs, Kubernetes, and the workflows of key audiences including AI researchers, ML engineers, data scientists and AI developers. Proven ability to grasp and translate complex technical concepts into simple, compelling narratives for various audiences. Exceptional writing and presentation skills. You are a gifted storyteller who can create engaging and persuasive content. Strong strategic and analytical mindset. You are skilled at market and technical product analysis and can use data to inform your decisions. A collaborative spirit with a demonstrated ability to work effectively across multiple teams. Bonus Points Direct experience marketing a cloud computing, GPU or IaaS, PaaS product and services. Hands-on experience with AI frameworks like PyTorch or TensorFlow. A passion for sustainability, climate tech, and Crusoe’s mission. Benefits Industry competitive pay Restricted Stock Units in a fast growing, well-funded technology company Health insurance package options that include HDHP and PPO, vision, and dental for you and your dependents Employer contributions to HSA accounts Paid Parental Leave Paid life insurance, short-term and long-term disability Teladoc 401(k) with a 100% match up to 4% of salary Generous paid time off and holiday schedule Cell phone reimbursement Tuition reimbursement Subscription to the Calm app MetLife Legal Company paid commuter benefit; $300/month Compensation Range Compensation will be paid in the range of up to $200,000 - $241,000 bonus. Restricted Stock Units are included in all offers. Compensation to be determined by the applicant’s knowledge, education, and abilities, as well as internal equity and alignment with market data. Crusoe is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation. J-18808-Ljbffr

AI Co-Founder / CTO (100 % remote) (m/f/d)

AI Co-Founder / CTO (100 % remote) (m/f/d) We are looking to hire ambitious entrepreneurs to start and scale their own startups. Our serial‑entrepreneur team, e.g., Paul Müller (Adjust, €1.2B exit) and Petter Made (SumUp, €8B), supports outlier personalities and serial founders to build €1B companies. Offer A salary while you build your startup as you will directly be employed by us. Alternatively, you can opt for up to €500k in funding. 1:1 sparring with unicorn founders on a weekly basis Community : Access to the top 0.1% of founders, peers and investors Team building : Hiring top‑notch talent supported through our network (over 50,000 professionals) Distribution : Support in reaching product‑market‑fit and building a sales force/marketing machine Funding support for securing a multi‑million‑euro funding round within 12 months (on average, EWOR Fellows raise > €2M after our Grand Pitch) Tasks You will own, build, and run your startup in fields such as AI. You will embark on an extensive personal development journey crafted by unicorn founders and follow a fully customised programme enhancing goal, time, and energy management. You will receive support in hiring through our network of over 50,000 professionals and advice from serial entrepreneurs. You will receive intensive coaching to make your startup ready to raise millions in funding. You will iterate your product until you have reached product‑market‑fit and receive support in building a sales force or creating a marketing engine. Requirements You are based in Europe or the Americas or open to relocate. You are willing to take full responsibility for your own startup and scale it to €100M in revenues. You have excellent communication skills in the English language. Join us and build a €1B company with us! J-18808-Ljbffr

Labor and Employment Counsel

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements. We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together. Location: Remote - US Genesys is seeking an experienced Labor & Employment Counsel to provide practical, business-focused legal advice regarding a wide range of employment and labor matters on a global basis. This role partners closely with HR and Compliance to mitigate risk and support a fair and inclusive workplace. The ideal candidate will have at least 8 years of experience in a law firm and/or in-house role. The Labor and Employment Counsel will work closely with global Legal and Human Resources teams and cross‑functional business partners. This will be a remote role. The successful candidate will report directly to the Genesys Senior Labor and Employment Counsel. Responsibilities The Labor and Employment Counsel is expected to provide legal advice on labor and employment related litigation, laws, regulations, rules, and orders for the Company (with its headquarters in California) on a global basis. The successful candidate will be able to provide day‑to‑day advice to assist the Company in managing and mitigating labor and employment risks, and will include the following responsibilities: Serve as a subject matter expert for employment matters globally. Partner closely with Human Resources and People Leaders to provide day‑to‑day legal guidance regarding the full employee lifecycle, including onboarding, performance management, employee relations, leaves of absence, accommodations, disciplinary actions, and terminations. Collaborate with Talent Acquisition on hiring practices, offer letters, background checks, onboarding issues, and contingent workforce considerations. Draft, review, and negotiate separation, severance, and release agreements in connection with individual terminations, reorganizations, and reductions in force. Partner with Human Resources to train managers and HR professionals on employment law topics, policy interpretation, and best practices to reduce risk and promote consistency. Manage and oversee employment‑related litigation, agency charges, audits, and investigations (including EEOC, DOL, and state agencies) in coordination with the Litigation team and outside counsel. Conduct and/or oversee internal investigations and advise on appropriate remedial action. Support merger and acquisition transactions and related integration of employees. The ideal candidate will have experience conducting employment‑related investigations, conducting witness interviews, drafting pleadings and motion practice, overseeing settlement negotiations, and participating in hearings, mediations, and alternative dispute proceedings, as well as managing outside counsel on employment litigation matters. Job Requirements The candidate must possess a Juris Doctor (JD) degree from an accredited law school and active membership in good standing with at least one U.S. state bar. The candidate must have at least 8 years of experience practicing employment law, preferably with a mix of law firm and in‑house experience. The position requires a confident attorney with demonstrated experience managing a broad range of legal issues and interacting closely with business leaders. Excellent oral and written communication skills, with sound judgment, diplomacy, and discretion when handling sensitive or high‑stakes issues; demonstrated ability to think both creatively and strategically. Strong track record of working effectively with senior Human Resources and operational leaders, applying well‑developed intellectual, analytical, and problem‑solving skills to build alignment and consensus. Excellent interpersonal skills with the ability to collaborate at all levels within an organization, including diverse and international teams. The ability to thrive in a fast‑paced, evolving environment, respond effectively to challenges, and maintain the highest standards of ethics and integrity. LI-Remote LI-AR1 Compensation This role has a market‑competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate’s experience, qualifications, skills, and location. This role might also be eligible for a commission or performance‑based bonus opportunities. $131,500.00 - $231,300.00 Benefits Medical, Dental, and Vision Insurance. Telehealth coverage Flexible work schedules and work from home opportunities Development and career growth opportunities Open Time Off in addition to 10 paid holidays 401(k) matching program Adoption Assistance Fertility treatments Click here to view a summary overview of our Benefits. If a Genesys employee referred you, please use the link they sent you to apply. About Genesys Genesys® empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud™ is the AI‑Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit www.genesys.com. Reasonable Accommodations If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at [email protected]. You can expect a response within 24–48 hours. To help us provide the best support, click the email link above to open a pre‑filled message and complete the requested information before sending. If you have any questions, please include them in your email. This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation—such as application follow‑ups or resume submissions—may not receive a response. Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics. Please note that recruiters will never ask for sensitive personal or financial information during the application phase. J-18808-Ljbffr

Sales Analyst

This range is provided by firstPRO, Inc. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range $40.00/hr - $48.00/hr Direct message the job poster from firstPRO, Inc We’re looking for a detail-oriented Territory Planning Analyst to support our team in shaping and refining sales territories. In this role, you'll dive into data to help improve how territories are structured, making our sales efforts more effective and efficient. As part of the Revenue Growth group, you’ll contribute to strategies that directly influence how we reach our growth goals. Reporting to the Territory Planning Manager, you’ll work with data, produce insights, build reports, and assist with territory strategies that strengthen sales performance and enhance the customer experience. Key Responsibilities Data Review & Insights: Examine sales metrics, customer data, and market patterns to guide territory planning decisions. Reporting: Create and update recurring dashboards and reports that highlight territory performance, sales trends, and critical KPIs. Territory Management: Support the creation and refinement of sales territories to ensure balanced workloads and better overall productivity. Tools & Systems: Use mapping tools and territory planning platforms to assist with data processing, map creation, and territory assignments. Process Improvement: Spot gaps or inefficiencies in the current territory structure and recommend data-based improvements. Operational Support: Help produce documentation, planning materials, and internal presentations related to territory strategy. What You’ll Bring 1–2 years of experience in analytics, sales operations, business analysis, or a similar field. Strong analytical capabilities with a high level of accuracy and attention to detail. Solid Excel skills; familiarity with SQL is a plus. Experience with mapping or territory planning tools (such as MapInfo or Salesforce). Ability to collaborate effectively while also working independently when needed. Clear communication and presentation skills. Strong organizational habits with the ability to manage multiple tasks and deadlines. Seniority level Mid-Senior level Employment type Contract Industries Technology, Information and Media Benefits Medical insurance Vision insurance 401(k) Paid maternity leave Paid paternity leave Tuition assistance J-18808-Ljbffr

Director, Brand Strategy

Company description For decades, Saatchi & Saatchi Wellness has provided consumer and professional marketing, strategic consulting, and medical education to pharmaceutical and wellness brands. Our mission is to inspire a healthier, happier, well-er world through award-winning work. If you google us (which you may have done already), you’ll see that spreading wellness is literally our mission. We don’t just talk about making your well-being the most important thing, we mean it. Having a flexible hybrid-work policy, plentiful time off, and colleagues who want you to do well are all part of the gig. Oh, and of course the opportunity to work on some of the good-vibiest campaigns on the planet with very caring, very resourceful people. So, if you’re a rockstar writer, aspiring strategist, jill—or jack—of all trades, or just an all-around nice person, let’s chat. Overview Are you an innovative strategist who’s keen to apply your talent to the health and wellness space? Would you like to work in one of the fast growing and most innovative therapeutic categories? Would you like to be part of the largest healthcare communications network in the world? Do you believe in challenging convention and pushing for new ways to look at things? Do you enjoy working in a collaborative, fast-paced environment? Do you have a passion for inspiring and nurturing great ideas? If so, then this could be the perfect opportunity for you. Responsibilities Responsibilities include: Developing strong client relationships as a key strategic and business partner Guiding the strategic direction in relation to our clients’ brand development and marketing approach Gain a deep, holistic and evolving understanding of our client’s business objectives, challenges, threats and opportunities – including forward looking awareness of emerging competitive threats Developing a deep understanding of our clients’ customers’ wants, needs, and behaviors across the full customer journey (awareness > trial > continuation) Developing an understanding and ability to advocate for the full suite of strategic skillsets and solutions offered by SSW Collaborating with the creative, account, strategy, medical and analytics teams on business, brand and communications/content strategies Developing POVs for our clients around business-critical issues and trends Mining provocative insights that form the basis for effective communication, marketing, business and creative strategies Developing inspiring creative and project briefs Ability to lead the translation of insights into strategies and tactics Leading internal brainstorms and client workshops Participating in new business pitches Partnering with clients on market research activities Qualifications Skills/experience required: Experience with pharma brands would be a plus Able to become deeply immersed in our clients’ business on both a commercial and clinical/scientific level Able to develop strong client relationships and trust based on deep immersion in their business Bring a rounded competency set spanning brand strategy/creative development/digital engagement, or, in other words Creative thinker Adept at storytelling Able to simplify and clarify complex concepts Excellent analytical skills Presence and personality, or, in other words Superb and persuasive communications skills, both written and verbal Clients and the internal team want to work with you Collaborative approach Leadership skills Additional information Our Publicis Groupe motto “Viva La Différence” means we’re better together, and we believe that our differences make us stronger. It means we honor and celebrate all identities, across all facets of intersectionality, and it underpins all that we do as an organization. We are focused on fostering belonging and creating equitable & inclusive experiences for all talent. Publicis Groupe provides robust and inclusive benefit programs and policies to support the evolving and diverse needs of our talent and enable every person to grow and thrive. Our benefits package includes medical coverage, dental, vision, disability, 401K, as well as parental and family care leave, family forming assistance, tuition reimbursement, and flexible time off. If you require accommodation or assistance with the application or onboarding process specifically, please contact [email protected]. All your information will be kept confidential according to EEO guidelines. Compensation Range: $106,780 - $170,937 annually. This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. Temporary roles may be eligible to participate in our freelancer/temporary employee medical plan through a third-party benefits administration system once certain criteria have been met. Temporary roles may also qualify for participation in our 401(k) plan after eligibility criteria have been met. For regular roles, the Company will offer medical coverage, dental, vision, disability, 401k, and paid time off. The Company anticipates the application deadline for this job posting will be 06/17/2026. LI-JM4 J-18808-Ljbffr