Sr. Lead Platform Engineer - 10611

Overview Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins. Why join Coupa? Pioneering Technology: At Coupa, we are at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend. Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence. Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other. Learn more on Life at Coupa blog and hear from our employees about their experiences working at Coupa. The Impact of a Sr. Lead Platform Engineer at Coupa At a technical level your development team will offer application and infrastructure support for customer environments. You’ll have the opportunity to collaborate across software products with engineers all over the company and globe to plan and deploy product releases. We are looking for an extremely talented Sr Lead Software Engineer to join our Technology Platform Team. You will be part of a global agile group that is responsible for building the best in class SaaS platform, deployment infrastructure, and services. The position will require a candidate to design, develop, maintain, and scale Coupa’s platform systems, services, and operational automation. Our main languages are Ruby and Go, and we expect you to be able to contribute in either. What You'll Do Act as a hands-on contributor, designing, developing, maintaining, and scaling Coupa’s platform systems and services Build reusable microservices, platform components, and frameworks to support standardized data flows (APIs, files, message queues) Participate in architectural planning, code reviews, and operational design to ensure high-quality, scalable solutions Promote engineering best practices including unit testing, automation, and clean code principles Collaborate closely with other teams to simplify deployment, operations, and integration of platform components Drive continuous improvement by identifying and implementing enhancements to the platform, processes, and overall business What You Will Bring to Coupa 7 years of software development experience, with at least 4 years as a Senior Software Engineer Proficient in modern MVC web frameworks, especially Ruby on Rails, and programming languages like Ruby and Go Hands-on experience with cloud-native architecture and technologies such as Kubernetes, AWS EC2, and similar elastic cloud platforms Skilled in working with SQL and NoSQL databases (MySQL, Redis, MongoDB) and high-throughput messaging systems like Kafka or Resque Strong understanding of software development best practices, design patterns, and agile methodologies (Scrum preferred) Self-motivated with excellent communication skills and a Bachelor’s degree in Computer Science or equivalent experience Extra considerations Experience managing and enhancing CI/CD pipeline software/tools, such as Jenkins Experience with Docker The estimated pay range for this role is $167,025 - $241,000 The starting salary for the successful candidate will be based on permissible, non-discriminatory factors such as skills, experience, and geographic location. Coupa complies with relevant laws and regulations regarding equal opportunity and offers a welcoming and inclusive work environment. Decisions related to hiring, compensation, training, or evaluating performance are made fairly, and we provide equal employment opportunities to all qualified candidates and employees. Please be advised that inquiries or resumes from recruiters will not be accepted. By submitting your application, you acknowledge that you have read Coupa’s Privacy Policy and understand that Coupa receives/collects your application, including your personal data, for the purposes of managing Coupa's ongoing recruitment and placement activities, including for employment purposes in the event of a successful application and for notification of future job opportunities if you did not succeed the first time. You will find more details about how your application is processed, the purposes of processing, and how long we retain your application in our Privacy Policy. J-18808-Ljbffr

Director of Sales

Jobdescription Community First Broadcasting is seeking a dynamic and results-driven Director of Sales to lead our sales team in Spirit Lake Iowa with integrity, vision and innovation. Community First Broadcasting is a full-service media company with 15 radio stations and cutting-edge digital solutions. We are a family-owned company that still believes in live DJ’s and serving our communities. We’re looking for the best talent in local media to help us build brands that connect consumers and advertisers, creating better businesses and thriving communities. We succeed through a relentless focus on doing the right thing with urgency, passion and integrity. Key Responsibilities Sales Leadership and Management: Develop and implement strategic sales plans to achieve and exceed revenue goals for radio and digital platforms. Lead, mentor, and motivate a high‑performing sales team. Establish and monitor sales performance metrics and provide regular reporting to senior management. Recruit, train, and develop sales staff. Revenue Generation: Identify and pursue new business opportunities, including local, regional, and national accounts. Develop and maintain strong relationships with key clients and advertising agencies. Create and present compelling sales proposals and presentations. Maximize revenue through effective pricing and inventory management. Digital Sales Strategy: Develop and execute digital sales strategies, and training including online advertising, social media marketing, and streaming audio. Stay up-to-date on the latest digital media trends and technologies. Collaborate with the digital team to create and sell integrated radio and digital advertising solutions. Analyze digital campaign performance and provide insights to clients. Market Analysis and Planning: Conduct market research and competitive analysis to identify opportunities and trends. Develop and manage the sales budget. Forecast sales revenue and track performance against goals. Work closely with the general manager to ensure sales goals are being met. Required Qualifications Bachelor's degree in business administration, marketing, or a related field. Minimum of 5 years of experience in media sales management, preferably in radio and digital. Proven track record of exceeding sales targets and driving revenue growth. Strong understanding of radio and digital advertising principles and practices. Experience with digital advertising platforms and technologies. Excellent communication, presentation, and negotiation skills. Strong knowledge of sales software and CRM systems. Desired Skills and Qualities Strategic thinker with a results-oriented mindset. Strong leadership and team management skills. Excellent interpersonal and relationship-building skills. Ability to thrive in a fast-paced, dynamic environment. Strong analytical and problem-solving skills. A strong understanding of digital sales platforms. A positive attitude and the ability to motivate others. J-18808-Ljbffr

Chief Human Resource Services Officer

Chief Human Resources Officer The Executive Cabinet Leadership team is responsible for creating a performance culture that ensures a student-centered, equity-based and results-oriented system of schools to address the needs of the 21st Century learner, meets the expectations and vision of Henry County families, and aligns with the Board of Education’s Theory of Action core beliefs and commitments to the community. The Chief Human Resources Officer leads the district’s multi-year recruitment, induction and retention strategy for all staff positions; ensuring that the district is attracting and retaining high-quality talent. The CHRO oversees the processes associated with hiring, evaluating, promoting, and exiting of employees. The CHRO oversees the management of employee matters, including employee complaints, grievances, and employment violations. The CHRO oversees the strategy to recognize employees. The CHRO structures and manages the allocation of staff positions to local schools based on available funds and leads the district’s vision to create competitive compensation at all position categories. The CHRO coordinates with the School Leadership Division to maintain a robust principal pipeline and placement strategy and diligently pursues ensuring an effective teacher is in each classroom and an effective leader is leading each Henry County school. Essential Functions Serve as a key member of the Superintendent’s executive leadership team, acting as a strategic leader and spokesperson on behalf of the Superintendent and Henry County Schools. Communicate with the Board on behalf of, and in coordination with, the Superintendent as appropriate. Positively and proactively participate in leadership meetings, representing the Superintendent and district priorities. Advise and lead the development and implementation of the district’s multi-year staffing strategy, including forecasting, recruitment, placement, and retention of effective teachers, innovative staffing models, recruitment, placement, and retention for non-instructional staff roles, and a principal pipeline and placement. Promote a culture of performance and a positive working and learning environment. Provide leadership and direction in attracting and retaining a diverse workforce. Provide leadership for the Division of Human Resources including employee relations, classification and compensation, evaluation systems, staffing, substitute teachers and staff, and compliance with state and federal laws and regulations. Direct the planning, development, coordination, and evaluations of operations for the Human Resources Division, including the establishment of division goals and make recommendations for improvements. Ensure strong, on-going communications with Principals and district leaders about on-going staffing needs with thoughtful and creative approaches to anticipating and quickly filling vacancies. Develop and recommend district policies addressing the personnel needs of the district. Direct consistent processes for screening, selection, promoting, reorganizing, and dismissing employees in all departments of the district office, including executive cabinet review and Superintendent approval. Design an efficient, informative, and comprehensive on-boarding process that introduces new staff members into the culture of the Henry County Schools and ensures they have all of the resources necessary to have a strong start. Provide leadership on systemic projects in the area of Human Resources, employment management, and technical solutions to improve Human Resource processes. Promote a performance culture and a performance management strategy in the Division of Human Resources and in schools and assist principals and supervisors in the performance evaluation of all certified and classified personnel, including remediation plans and non-renewal plans when needed. Facilitate the development of growth and development opportunities for district-level and school-level staff. Monitor the staffing at school including first day vacancies, time-to-fill, and rate of filling sub requests. Put improvement plans in place when needed. Serve as the district’s representative and spokesperson in employee matters and manage the process for employee claims, investigations, and due process. Prepare for and attend all meetings and trainings of the Board of Education. Perform other duties as required. Knowledge, Skills, and Abilities Bachelor’s degree required; Master’s degree preferred. Georgia Leadership certification, preferred. SHRM or pHCLE certification preferred. Prior building-level and/or district office administrative experience, required. Minimum of five years of administrative/supervisory experience, required. Knowledge of public education and driving improvement in student achievement. Using quantitative and qualitative information in an instructional setting to drive decision-making and evaluation. Strong strategic planning and organizational skills. Familiarity with systems thinking and the ability to analyze organizational situations from structural, human capital, political, and cultural perspectives. Analyze complex situations and synthesize information carefully to develop an effective course of action. Communicate tactfully, appropriately, and effectively with individuals and groups, including the Board of Education, Superintendent, Executive Cabinet team, the Board Attorney, district staff, local school staff, and the community. Exhibit a consistent sense of urgency around improving student performance, closing the achievement gap, and making the instructional improvements needed to do so. Ability to make challenging decisions, remain professional under stress, and possess exceptional judgement. Coach others to drive student achievement gains. Work collaboratively to build consensus while also delivering exceptional results. Collaborate and build relationships with internal and external stakeholders. Be flexible, resilient and adaptable to changing priorities. Commit to high performance standards and maintain an unwavering belief that all students can excel. Exceptional integrity, commitment to confidentiality, excellent character, and strong professional reputation. Ability to abide by the Georgia Professional Standards Code of Ethics for Educators. Must be regularly, predictably, and reliably at work. Must perform tasks involving prolonged periods of standing, walking, and sitting. Some kneeling required. May be required to perform routine physical activities such as bending and lifting/pushing/pulling up to 50 pounds. Vision, hearing, written, and verbal communications are essential factors in performing required tasks. Accountability The Chief will be held to accountability measures mutually identified and agreed upon with the Superintendent. J-18808-Ljbffr

Regional Operations Manager - Global High-Tech

Nalco Water, an Ecolab Company, is seeking a Regional Operations Manager to join our Global High-Tech division supporting our data center and microelectronics customers. As a Regional Operations Manager , you’ll be responsible for working with Corporate Account Managers (CAMs) and Field Sales & Service teams to support select Data Center accounts in the areas of Safety, Retention/Growth, Value & Team. What’s in it For You: Join Global High-Tech, the fun, fast paced, and highest growth business segment in the Nalco Water business focused on delivering premium outcomes to our data center customers. Leverage your talents and work cross-functionally to maximize the value we provide to our most strategic customers through program performance and enterprise excellence. Provide significant exposure to the Corporate Accounts team, the Field Sales & Service teams, Marketing, R&D, and Senior Leadership, supporting your development as you grow your career within Ecolab. The opportunity to take on some of the world’s most meaningful challenges, helping customers achieve clean water, safe food, and healthy environments The ability to make an impact with a company that is passionate about your career development Enjoy a flexible, independent work environment Receive a non-decaled company vehicle for business and personal use Comprehensive benefits package starting day 1 of employment – medical, dental, vision, matching 401(k), company paid pension, stock purchase plan, tuition reimbursement and more! What You Will Do: Foster safety culture within portfolio with messaging/recognition Develop/maintain safety stats for CAM utilization Ensure SOW execution across all sites in portfolio while streamlining and standardizing our offering (service, compliance, commercial interaction, documentation) Normalize usage of Nalco Water developed digital tools across portfolio in account activity (E3D, WQI, AI, Water Watch, etc.) where applicable Develop / administer customer specific training platform for new account personnel Engage in site cadence calls across corporate account portfolio Drive innovation trial work at selected sites Contribute to corporate account business reviews from operations perspective Create / maintain relationships with key portfolio contacts Understand customer satisfaction scoring metrics and ensure “supplier scorecard” for Nalco Water contracted services is maximized > 90% for retention activities Collaborate with field associates to drive and help achieve the annual specified Total Value Delivered (TVD) goal for portfolio Ensure every customer site within portfolio has at least 1x value project implemented/documented Create sense of “community” amongst field level associates that support the portfolio Support internal portfolio cadence calls to communicate and drive field level initiatives Position Details: Must be located within 20-miles of Phoenix, Arizona or willing to relocate to be considered Minimum Qualifications: Bachelor’s Degree in Science, Engineering, or a related discipline 5 years of relevant, direct/adjacent industrial work experience Proficiency in Excel, Word, PowerPoint, Cloud Based File Storage, Email Communication Willingness to travel overnight to customer sites/meetings dependent upon need and scheduling Position requires a current and valid driver's license Physical Demands: Drive a company vehicle as required to perform job duties (pre-employment and ongoing motor vehicle record checks will be performed to determine eligibility to drive a company vehicle) Conduct site walks Climb vertical ladders Lift and carry 25lbs. short distances Preferred Qualifications: Professional team leadership / managerial experience About Nalco Water: In a world with increasing water shortage and contamination challenges, Nalco Water, an Ecolab company, helps customers conserve more than 161 billion gallons of water each year. We work with customers across the world in the light industry (institutional, food & beverage, manufacturing, transportation, textile care, and global high tech) and heavy industry (chemical, downstream, paper, mining, power and primary metals industries) to reduce, reuse, and recycle their water while protecting their systems and equipment. Nalco Water provides the unique opportunity to work with a broad suite of technologies to deliver automated monitoring systems, data analysis and deep technical expertise to increase efficiency, sustainability and performance for our customers. Annual or Hourly Compensation Range The total Compensation range for this position is $142,100-$213,200 which includes base pay and target incentive based on performance, per plan terms. Many factors are taken into consideration when determining compensation, such as experience, education, training, geography, etc. We comply with all minimum wage and overtime laws. Benefits Ecolab strives to provide comprehensive and market-competitive benefits to meet the needs of our associates and their families. Click here to see our benefits. If you are viewing this posting on a site other than our Ecolab Career website, view our benefits at jobs.ecolab.com/working-here. Potential Customer Requirements Notice To meet customer requirements and comply with local or state regulations, applicants for certain customer-facing roles may need to: - Undergo additional background screens and/or drug/alcohol testing for customer credentialing. - Be fully vaccinated for COVID-19, including a booster if eligible, unless a religious or medical accommodation is requested by the applicant and approved by Ecolab. Americans with Disabilities Act (ADA) Ecolab will provide reasonable accommodation (such as a qualified sign language interpreter or other personal assistance ) with our application process upon request as required to comply with applicable laws. If you have a disability and require accommodation assistance in this application process, please visit the Recruiting Support link in the footer of each page of our career website. Our Commitment to a Culture of Inclusion & Belonging At Ecolab, we believe the best teams are inclusive. We are on a journey to create a workplace where every associate can grow and achieve their best. We are committed to fair and equal treatment of associates and applicants and recruit, hire, promote, transfer and provide opportunities for advancement based on individual qualifications and job performance. In all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement, we will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin, citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, disability, or status as a covered veteran. In addition, we are committed to furthering the principles of Equal Employment Opportunity (EEO) through Affirmative Action (AA). We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.

Mortgage Loan Officer

Location : On site in Jacksonville, FL; Orlando, FL; Tampa, FL; Bradenton, FL; Sarasota, FL; Ft Myers, FL; Naples, FL Summary Do you want to help people in one of the biggest purchases of their lives? Being a mortgage loan officer is a meaningful role for you to assist both first-time and seasoned homebuyers with real estate transactions. This role puts you in the driver's seat to build a great team and establish good rapport with new and existing clients in the area. Develop business relationships, get involved in the community, and realize your success by joining the Mortgage team. There are very few career options that are as lucrative as a mortgage loan officer. You'll have the opportunity to achieve extraordinary income that is well into six figures based on your personal production. ESSENTIAL DUTIES AND RESPONSIBILITIES: Responsible for soliciting and servicing a variety of residential mortgage loans. Interviews applicants, collects financial data and documents, and makes recommendations regarding the loan products that best meet the borrower's needs. Assists buyers in the purchase process through closing. Make external and internal sales calls. Comply with regulatory, secondary market and bank policies and guidelines. All other duties as assigned. QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Additionally, the qualifications listed below are representative of the knowledge, skills, and/or abilities required in this position: High school diploma or GED with some college preferred and at least 2 years of experience or equivalent combination of education and experience. Working knowledge of real estate loan documentation preferred. Working knowledge of lending regulations preferred. NMLS Language As part of the employment process for this position, you will have to meet the requirements of a background credit check. This position requires compliance with the S.A.F.E Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements. About Us First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at www.FirstHorizon.com . Benefit Highlights • Medical with wellness incentives, dental, and vision • HSA with company match • Maternity and parental leave • Tuition reimbursement • Mentor program • 401(k) with 6% match • More FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits Follow Us Facebook X formerly Twitter LinkedIn Instagram YouTube

Senior Tax Professional – In-Store

Overview Intuit is seeking highly motivated individuals to join our dynamic team as dedicated Tax Experts – Retail On-Site in one of our new TurboTax locations across the United States on a seasonal basis. This unique opportunity combines tax expertise, entrepreneurial spirit, and community engagement to help customers navigate their tax needs. As a Tax Expert – Retail On-Site, you will focus on bringing in new customers and serving as their trusted advisor, empowering customers to achieve positive financial outcomes while supporting Intuit’s mission of “Powering Prosperity Around the World.” In this role, you will work on-site from a TurboTax location, and play a key role in growing TurboTax’s client base within the local community, establishing long-term relationships and driving customer loyalty. You will leverage TurboTax marketing support and software to empower you in building a thriving business that fosters prosperity for both you and your community. You will serve customers both in-person and virtually using Intuit TurboTax products. You will leverage your tax expertise to provide full service tax return preparation, tax advice, calculations, and software/product support. Your ability to demonstrate understanding of each customer’s unique situation, and connect with them on a personal level is critical to alleviating the stress some may feel when tackling their taxes. This role is nonexempt and requires onsite presence at a TurboTax location in the United States on a seasonal basis. What You Will Do: Be a Proactive Community Ambassador Enthusiastically represent TurboTax locally, serving as a fixture and public face of TurboTax in the community. Engage with new prospects, nurture leads, and convert prospects into long-term clients through proactive outreach. Lead local events with the support of TurboTax, participate in local marketing, and make the topic of taxes accessible and approachable. Provide Tax Expertise Give hands-on tax advice and complete preparation services for TurboTax clients, handling simple to complex tax situations (e.g., personal and business income, deductions optimization, amendments). Facilitate discovery sessions and tax reviews to uncover deductions, minimize tax liabilities, maximize refunds, and provide future tax planning advice. Utilize resources such as government websites, professional tools, and team expertise to deliver accurate tax solutions in personalized everyday language. Deliver a Best in Class Customer Experience Create an exceptional customer experience through professionalism, and genuine interest in helping clients achieve their financial goals (e.g., saving for retirement, college funds, weddings, or vacations). Connect with people to build the long-term trust that turns a one-time transaction into a loyal, multi-year relationship. Interact with customers both in-person and through Intuit’s state-of-the-art video communication tools. Address client inquiries while helping them overcome tax-related challenges. Who You Are: Key Qualifications: You possess an active, unrestricted credential: EA, CPA, or Practicing Attorney with strong tax preparation experience and extensive knowledge of tax laws and active Preparer Tax Identification Number (PTIN). Have an active Preparer Tax Identification Number (PTIN) as required by law to file taxes. Minimum of 3 years of paid experience filing 50 or more federal and state individual 1040 tax returns per tax season using professional tax preparation software. Familiarity with Circular 230. Have full availability for a flexible 25–34 hour weekly schedule, including afternoons, evenings, and weekends, with the ability to increase hours during peak seasons. Enjoys working in a collaborative team setting, and treats co-workers with respect. Values a culture of feedback and continuous improvement. Is adaptable to working in a constantly evolving and, at times ambiguous, environment. Thrives in a collaborative team setting and demonstrates respect for colleagues. Committed to a culture of continuous improvement through actively soliciting and responding to feedback. Highly adaptable and comfortable navigating an ever-changing and sometimes ambiguous work environment. Interest in building a local and online social presence as a TurboTax associate, creating accessible tax-related content and resources for your community in accordance with Intuit’s policies. Bilingual (English/Spanish) communication skills are a plus. Experience in holistic tax advisory services beyond tax filing. Attributes and skills: Passionate about empowering customers and helping them overcome the complexities of taxation. Passionate about your local community and excited to work with Intuit to engage with and build Intuit’s presence in your local community (e.g., speaking at events, building a local and online social presence, creating content such as tax tips and educational videos). Excited to be showcased as a Tax Expert – Retail On-Site in local and national marketing efforts. Exceptional customer service skills and a friendly, professional demeanor that forms long-lasting relationships. Entrepreneurial and self-driven with a business ownership mindset to grow your customer portfolio. Strong verbal and written communication skills. Ability to work in a fast-paced environment independently while managing multiple priorities. Proficient with technology, including tax preparation software and CRM/sales tools. Entrepreneurial and self-driven with a business ownership mindset to grow your customer portfolio for example, through targeted outreach activities such as networking and canvassing, or themed marketing and customer learning events externally or in the store. Additional Requirements: Must reside within the United States. Must possess or be able to obtain any related State licenses, certificates, permits, or bonds. Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is: California $32.50 - $36.00 Colorado $31.00 - $34.50 Hawaii $32.50 - $36.00 Illinois $31.00 - $34.50 Maryland $31.00 - $34.50 Massachusetts $32.50 - $36.00 Minnesota $28.00 - $31.00 New Jersey $32.50 - $36.00 New York $32.50 - $36.00 Ohio $28.00 - $ $31.00 Vermont $31.00 - $34.50 Washington $32.50 - $36.00 Washington DC $31.00 - $34.50 This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing pay equity for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.

Tax Preparer – In-Store

Overview Intuit is seeking highly motivated individuals to join our dynamic team as dedicated Tax Associates – Retail On-Site in one of our new TurboTax locations across the United States on a seasonal basis. This unique opportunity combines tax expertise, entrepreneurial spirit, and community engagement to help customers navigate their tax needs. As a Tax Associate – Retail On-Site, you will focus on bringing in new customers and serving as their trusted advisor, empowering customers to achieve positive financial outcomes while supporting Intuit’s mission of “Powering Prosperity Around the World.” In this role, you will work on-site from a TurboTax location, and play a key role in growing TurboTax’s client base within the local community, establishing long-term relationships and driving customer loyalty. You will leverage TurboTax marketing support and software to empower you in building a thriving business that fosters prosperity for both you and your community. You will serve customers both in-person and virtually using Intuit TurboTax products. You will leverage your tax expertise to provide full service tax return preparation, tax advice, calculations, and software/product support. Your ability to demonstrate understanding of each customer’s unique situation, and connect with them on a personal level is critical to alleviating the stress some may feel when tackling their taxes. This role is nonexempt and requires onsite presence at a TurboTax location in the United States on a seasonal basis. What You Will Do: Be a Proactive Community Ambassador Enthusiastically represent TurboTax locally, serving as a fixture and public face of TurboTax in the community. Engage with new prospects, nurture leads, and convert prospects into long-term clients through proactive outreach. Lead local events with the support of TurboTax, participate in local marketing, and make the topic of taxes accessible and approachable. Provide Tax Expertise Give hands-on tax advice and complete preparation services for TurboTax clients, handling simple to complex tax situations (e.g., personal and business income, deductions optimization, amendments). Facilitate discovery sessions and tax reviews to uncover deductions, minimize tax liabilities, maximize refunds, and provide future tax planning advice. Utilize resources such as government websites, professional tools, and team expertise to deliver accurate tax solutions in personalized everyday language. Deliver a Best in Class Customer Experience Create an exceptional customer experience through professionalism, and genuine interest in helping clients achieve their financial goals (e.g., saving for retirement, college funds, weddings, or vacations). Connect with people to build the long-term trust that turns a one-time transaction into a loyal, multi-year relationship. Interact with customers both in-person and through Intuit’s state-of-the-art video communication tools. Address client inquiries while helping them overcome tax-related challenges. Key Qualifications: You must possess or be able to obtain any related State licenses, certificates, permits, or bonds and an active Preparer Tax Identification Number (PTIN). Minimum of 3 years of paid experience filing 50 or more federal and state individual 1040 tax returns per tax season using professional tax preparation software. Familiarity with Circular 230. Have full availability for a flexible 25–34 hour weekly schedule, including afternoons, evenings, and weekends, with the ability to increase hours during peak seasons. Enjoys working in a collaborative team setting, and treats co-workers with respect. Values a culture of feedback and continuous improvement. Is adaptable to working in a constantly evolving and, at times ambiguous, environment. Thrives in a collaborative team setting and demonstrates respect for colleagues. Committed to a culture of continuous improvement through actively soliciting and responding to feedback. Highly adaptable and comfortable navigating an ever-changing and sometimes ambiguous work environment. Interest in building a local and online social presence as a TurboTax associate, creating accessible tax-related content and resources for your community in accordance with Intuit’s policies. Bilingual (English/Spanish) communication skills are a plus. Experience in holistic tax advisory services beyond tax filing. Attributes and skills: Passionate about empowering customers and helping them overcome the complexities of taxation. Passionate about your local community and excited to work with Intuit to engage with and build Intuit’s presence in your local community (e.g., speaking at events, building a local and online social presence, creating content such as tax tips and educational videos). Excited to be showcased as a Tax Associate– Retail On-Site in local and national marketing efforts. Exceptional customer service skills and a friendly, professional demeanor that forms long-lasting relationships. Entrepreneurial and self-driven with a business ownership mindset to grow your customer portfolio. Strong verbal and written communication skills. Ability to work in a fast-paced environment independently while managing multiple priorities. Proficient with technology, including tax preparation software and CRM/sales tools. Entrepreneurial and self-driven with a business ownership mindset to grow your customer portfolio for example, through targeted outreach activities such as networking and canvassing, or themed marketing and customer learning events externally or in the store, including tax preparation software and CRM/sales tools. Additional Requirements: Must reside within the United States. Must possess or be able to obtain any related State licenses, certificates, permits, or bonds. Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is: California $25.50 - $28.50 Colorado $24.50 - $27.00 Hawaii $25.50 - $28.50 Illinois $24.50 - $27.00 Maryland $24.50 - $27.00 Massachusetts $25.50 - $28.50 Minnesota $22.00 - $24.50 New Jersey $25.50 - $28.50 New York $25.50 - $28.50 Ohio $22.00 - $24.50 Vermont $24.50 - $27.00 Washington $25.50 - $28.50 Washington DC $24.50 - $27.00 This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing pay equity for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.